If you want your order wrong 3 times, this is the place for you. First the girl on the speaker seemed top busy or in a rush. Only got half my order, told me to pull up. Fine. So I pull up and tell the guy in the first window, he deleted the first order and added the new one. Girl in the window said come in. Okay. We did, I ordered the soft shell tacos supreme. Got regular soft tacos. I give up... Don't come if you want service or anyone to hear your order. It was clean though.
Atmosphere: 4
Food: 1
Service: 2
Tia Bratton
Absolutely horrible!! They forgot 7 of my Items!!!! 7 like I get 1 or 2 but 7 items is absolutely wild! Then I called the store and no one answered the phone! All I got was money off of my next order 🙄 like why can’t they have to decency to answer when someone is calling and come up with a better solution!
Food: 1
Service: 1
Amir Shakeel
The staff is incredibly helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Mariano Flores-Serrato
Went to get some taco bell after a long drive home and it was one of the few things open after 10 pm, didn’t expect to get served a cheesy Gordita crunch with beans instead of any meat. It must’ve been because I was struggling to order food off the menu since it looked updated since the last time I ate at Taco Bell. I didn’t expect the employees to do this considering im trusting them with my food. Check your food at the parking lot next time everyone.
Atmosphere: 3
Food: 1
Service: 4
Stephanie Robbins
Food was very good for a fast food taco place.
Atmosphere: 4
Food: 4
Service: 5
Brayden Messing
The service here is HORRIBLE. The workers here do not care about the people trying to order. It’s SUPPOSED to be called fast food. By far the SLOWEST service ever. It took 30 minutes for them to serve me, with a group of only two people. When they finally served us, they forgot two of the things we ordered. I went up to ask for the food they missed, and they took ANOTHER 30 minutes to give it to us. Some of the workers just walked out of the restaurant while we were waiting for our food. It’s not like there were a lot of people waiting, it was just my group and a few other people, and the drive through was not busy. The inside was also dirty. The only person who seemed to actually care about the people ordering was the manager, who was very nice and helpful. The food was good, but not worth coming back for.
Atmosphere: 2
Food: 4
Service: 1
Denys Lukian
It's simply a dump, they treat customers and couriers like cattle.
Atmosphere: 1
Food: 1
Service: 1
Joe James
The worst place ever, I had to wait 50 minutes by the double door just to pick up my order. Don’t waste your time.
There's nothing good to say about this store. The customer service is totally non existent. I'll serve you when I feel like it attitude and they're not busy. The employees at the weekend in the evening are super rude.
Peter Spencer
The employees that work here in the evening particularly Sunday (all 6 of them) do not care about the people in the actual store. The drive thru was NOT busy and the employees continually didn't serve the people at the counter. When challenged one employee became rude a defiant like it was her right to be rude (the one wearing the head set). Young lady may I remind you I am the customer NOT an idiot like you were treating me and the delivery drivers and other customers wanting to order or pick up.
To the Store Manager, please train your employees to have respect for all who come to eat at your Taco Bell. The customer service is appalling and that evening the defiant attitude of I'll serve you when I say so is both unbelievable and disrespectful on all levels. If it was possible to give your store a minus 5 stars I would. You cannot keep treating people with utter disrespect.
Atmosphere: 1
Food: 1
Service: 1
ra coope
Consistently just like taco bell. Place is always very clean and service can be great to Midland, based upon the hour you go.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Soft Taco
gene rabea
Place is clean
Atmosphere: 2
Food: 4
Service: 3
Danny F
They drive you to use the self-serve kiosk which was confusing. There were items they used to sell, but no longer, so we were confused. The person who eventually helped us was not very friendly, but he did ok with our order.
Never been disappointed with any menu item...
Atmosphere: 4
Food: 4
Service: 4
If you want your order wrong 3 times, this is the place for you. First the girl on the speaker seemed top busy or in a rush. Only got half my order, told me to pull up. Fine. So I pull up and tell the guy in the first window, he deleted the first order and added the new one. Girl in the window said come in. Okay. We did, I ordered the soft shell tacos supreme. Got regular soft tacos. I give up... Don't come if you want service or anyone to hear your order. It was clean though.
Atmosphere: 4
Food: 1
Service: 2
Absolutely horrible!! They forgot 7 of my Items!!!! 7 like I get 1 or 2 but 7 items is absolutely wild! Then I called the store and no one answered the phone! All I got was money off of my next order 🙄 like why can’t they have to decency to answer when someone is calling and come up with a better solution!
Food: 1
Service: 1
The staff is incredibly helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Went to get some taco bell after a long drive home and it was one of the few things open after 10 pm, didn’t expect to get served a cheesy Gordita crunch with beans instead of any meat. It must’ve been because I was struggling to order food off the menu since it looked updated since the last time I ate at Taco Bell. I didn’t expect the employees to do this considering im trusting them with my food. Check your food at the parking lot next time everyone.
Atmosphere: 3
Food: 1
Service: 4
Food was very good for a fast food taco place.
Atmosphere: 4
Food: 4
Service: 5
The service here is HORRIBLE. The workers here do not care about the people trying to order. It’s SUPPOSED to be called fast food. By far the SLOWEST service ever. It took 30 minutes for them to serve me, with a group of only two people. When they finally served us, they forgot two of the things we ordered. I went up to ask for the food they missed, and they took ANOTHER 30 minutes to give it to us. Some of the workers just walked out of the restaurant while we were waiting for our food. It’s not like there were a lot of people waiting, it was just my group and a few other people, and the drive through was not busy. The inside was also dirty. The only person who seemed to actually care about the people ordering was the manager, who was very nice and helpful. The food was good, but not worth coming back for.
Atmosphere: 2
Food: 4
Service: 1
It's simply a dump, they treat customers and couriers like cattle.
Atmosphere: 1
Food: 1
Service: 1
The worst place ever, I had to wait 50 minutes by the double door just to pick up my order. Don’t waste your time.
Wrong order always
Food: 1
Service: 1
Restaurantji Recommends
There's nothing good to say about this store. The customer service is totally non existent. I'll serve you when I feel like it attitude and they're not busy. The employees at the weekend in the evening are super rude.
The employees that work here in the evening particularly Sunday (all 6 of them) do not care about the people in the actual store. The drive thru was NOT busy and the employees continually didn't serve the people at the counter. When challenged one employee became rude a defiant like it was her right to be rude (the one wearing the head set). Young lady may I remind you I am the customer NOT an idiot like you were treating me and the delivery drivers and other customers wanting to order or pick up.
To the Store Manager, please train your employees to have respect for all who come to eat at your Taco Bell. The customer service is appalling and that evening the defiant attitude of I'll serve you when I say so is both unbelievable and disrespectful on all levels. If it was possible to give your store a minus 5 stars I would. You cannot keep treating people with utter disrespect.
Atmosphere: 1
Food: 1
Service: 1
Consistently just like taco bell. Place is always very clean and service can be great to Midland, based upon the hour you go.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Soft Taco
Place is clean
Atmosphere: 2
Food: 4
Service: 3
They drive you to use the self-serve kiosk which was confusing. There were items they used to sell, but no longer, so we were confused. The person who eventually helped us was not very friendly, but he did ok with our order.
Atmosphere: 3
Food: 4
Service: 3
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