A coffee that cost 3.79 in every dunkin I’ve been in, this store tried to charge me 12.81 !!! Needless to say I told her to keep it seriously don’t ever go here !
Atmosphere: 1
Service: 1
Cassandra S
Went into Dunkin Donuts on Main Street here in Butler,PA two different days at two different times. Walked in waited for almost 10 minutes the first time with a group of employees not even bothering to acknowledge me waiting or anything. Several of them looked at me and carried on playing on their phknes and just talking and gossiping about customers and coworkers. So i ended up leaving and it was not worth it to continue waiting any longer. Second time i went in a couple days later i was there waiting for almost 10 minutes and it was almost the same scenario. The tables were dirty and the floors were dirty, meanwhile, there were employees standing there not doing a thing but talking and playing on their phones. I continued to wait and called out to them, i got looks and then they just laughed and carried on with the same gossiping, phones, and laziness. This second time was a different day and time. No, they had no other customers or work being done. Finally, just as i was about to leave, an employee came out of the bathroom and was pleasant enough and took my order. The donuts I got were less than worth what they charge. The filled donut had pretty much no filling, and the blueberry donut was dry and terrible. I recommend avoiding this location.
Atmosphere: 1
Food: 1
Service: 1
Ashlee Bitton
We went in mid-morning for a donut and drink, the inside was very dirty, not a single table was clean and the donuts were a little soggy. The woman working the cash register was very nice but it definitely needs a good cleaning.
Atmosphere: 2
Food: 3
Service: 5
Rabih Fahed (Ruby)
Always great
Atmosphere: 5
Food: 5
Service: 5
Heather clemons
We go almost every morning before I take the kids to school
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Chocolate Donut with Sprinkles
Andrew Lewis
Drive thru is the only reasonable option at this location. The drug traffic in the parking lot is anything but discrete. The staff is friendly but I'm not into the loitering of sketchy people.
Atmosphere: 2
Food: 3
Service: 5
keith chadman
Downtown walk inside sit with out ordering
Atmosphere: 2
Food: 2
Service: 2
Shilo Warren
Only getting 1 star because I have to leave a star. This place is absolutely terrible. Even when you order ahead they don’t have your order ready. My order is rarely right.
Gave me the wrong food that i asked for mutiple times.
Atmosphere: 1
Food: 5
Service: 1
Meg Gross
I wish the coffee was consistent location to location. This coffee was AMAZING while the coffee on Peach St in Erie is just awful. I plan to make this a regular morning stop for the coffee alone!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Pete Matthews
This Place has Really Gone Down Hill 30 min Wait In the Drive Thru They Are Constantly forgetting Flavors In Drinks I'm Not Sure what happened Over The Last Year but it's Been a Steady Decline
CheeezeAndRice
Originally dealt with the older lady then Grace this morning around 9 am. My order of a bacon egg bagel with hash browns and coffee was not 6 dollars like normal(meal price). The problem was they forgot to add the hash browns which took them forever to figure out. When I asked for a manager she said, "we are all manager's," very angrily and got Grace. When I finally got to Grace she said we are all manager's, and when I asked for her name she immediately coveted up her nametag with her hand! I still saw it though. She refused service because she didn't like my attitude. I love coming to Dunkin every morning, I'll be going to the other butler location now this is unacceptable. If you need my license plate and car make to look it up on camera please let me know. Thank you.
Atmosphere: 1
Food: 1
Service: 1
chris kit
The food is typical DD. The seating area is filthy. The floor, the seats and a few of the tables are covered in smeared food and small pieces of trash. The bathrooms were in even worse condition.
A coffee that cost 3.79 in every dunkin I’ve been in, this store tried to charge me 12.81 !!! Needless to say I told her to keep it seriously don’t ever go here !
Atmosphere: 1
Service: 1
Went into Dunkin Donuts on Main Street here in Butler,PA two different days at two different times. Walked in waited for almost 10 minutes the first time with a group of employees not even bothering to acknowledge me waiting or anything. Several of them looked at me and carried on playing on their phknes and just talking and gossiping about customers and coworkers. So i ended up leaving and it was not worth it to continue waiting any longer.
Second time i went in a couple days later i was there waiting for almost 10 minutes and it was almost the same scenario. The tables were dirty and the floors were dirty, meanwhile, there were employees standing there not doing a thing but talking and playing on their phones. I continued to wait and called out to them, i got looks and then they just laughed and carried on with the same gossiping, phones, and laziness. This second time was a different day and time. No, they had no other customers or work being done. Finally, just as i was about to leave, an employee came out of the bathroom and was pleasant enough and took my order. The donuts I got were less than worth what they charge. The filled donut had pretty much no filling, and the blueberry donut was dry and terrible.
I recommend avoiding this location.
Atmosphere: 1
Food: 1
Service: 1
We went in mid-morning for a donut and drink, the inside was very dirty, not a single table was clean and the donuts were a little soggy. The woman working the cash register was very nice but it definitely needs a good cleaning.
Atmosphere: 2
Food: 3
Service: 5
Always great
Atmosphere: 5
Food: 5
Service: 5
We go almost every morning before I take the kids to school
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Chocolate Donut with Sprinkles
Drive thru is the only reasonable option at this location. The drug traffic in the parking lot is anything but discrete. The staff is friendly but I'm not into the loitering of sketchy people.
Atmosphere: 2
Food: 3
Service: 5
Downtown walk inside sit with out ordering
Atmosphere: 2
Food: 2
Service: 2
Only getting 1 star because I have to leave a star. This place is absolutely terrible. Even when you order ahead they don’t have your order ready. My order is rarely right.
Good donuts but overpriced.
Atmosphere: 4
Food: 4
Service: 4
No selection at 7pm and took forever for service
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Doughnut
Restaurantji Recommends
Gave me the wrong food that i asked for mutiple times.
Atmosphere: 1
Food: 5
Service: 1
I wish the coffee was consistent location to location. This coffee was AMAZING while the coffee on Peach St in Erie is just awful. I plan to make this a regular morning stop for the coffee alone!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
This Place has Really Gone Down Hill 30 min Wait In the Drive Thru They Are Constantly forgetting Flavors In Drinks I'm Not Sure what happened Over The Last Year but it's Been a Steady Decline
Originally dealt with the older lady then Grace this morning around 9 am. My order of a bacon egg bagel with hash browns and coffee was not 6 dollars like normal(meal price). The problem was they forgot to add the hash browns which took them forever to figure out. When I asked for a manager she said, "we are all manager's," very angrily and got Grace. When I finally got to Grace she said we are all manager's, and when I asked for her name she immediately coveted up her nametag with her hand! I still saw it though. She refused service because she didn't like my attitude. I love coming to Dunkin every morning, I'll be going to the other butler location now this is unacceptable. If you need my license plate and car make to look it up on camera please let me know. Thank you.
Atmosphere: 1
Food: 1
Service: 1
The food is typical DD. The seating area is filthy. The floor, the seats and a few of the tables are covered in smeared food and small pieces of trash. The bathrooms were in even worse condition.
Atmosphere: 1
Food: 3
Service: 5
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