This is apparently a $5 Mike’s hot honey chicken sandwich. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Merrilu Zulick
I went to the Butler store today around 3:45pm and the doors were locked. The sign said they were open but you could not get in. Then I went through the drive thru. I placed the order and it was repeated back correctly. I ordered 4 fries, coleslaw, and green beans as sides. When I got home, which is 30 minutes away, and I had 3, fries and 3 macaroni and cheese. Very disappointed as this was the place my son chose to have his birthday dinner. Make sure to check the bags thoroughly before leaving the wondow!
Atmosphere: 1
Food: 2
Service: 1
William Webb
I ordered online, got home and I was missing my large coleslaw,all of my sauces that I PAID EXTRA for, and I try to call them to get a refund and no answer to my calls going on 2 days now. Chicken was dry as heck
Atmosphere: 1
Food: 1
Service: 1
Deborah Gravatt
It's not as good as I remembered a few years ago
Food: 3
Service: 4
Harper Watson
This is my spicy chicken sandwich and large fries
Sharon
I really enjoyed their sticky sauce! It's their sweet and sour sauce.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Pie Poppers
mary mary
Second and last time I’m going there. Gave it another try but sorry I did.I think they never have enough workers. Chicken was very old and dry tasting, half of the coating sitting in bucket. They did not have enough green beans for a large order on a Monday at 4:30. Wanted a 10 piece dark bucket, was told could only do it onTuesday for special. Was willing to pay difference.
Food: 2
Service: 2
Joshua Ortiz-Medina
They didn’t want to pick up the phone. They put it to where it just rings busy. I called over 10 times that’s ridiculous. Food was over cooked and dry or it sat there too long.!! I need my refund back!
Atmosphere: 1
Food: 1
Service: 1
Benjamin Rankin
Best chicken fast food chain out there. Original recipe is hands down the best
5:40 pm Went to drive through ordered there not the app. Didn't listen to me food was wrong. Problem with payment. 10:30 pm I was charged a second time for my order. Going to try again to call. Then I'm calling the state fraud board to report fraudulent charges.
Food: 4
Service: 3
Steve
There was no music, nobody took our order after standing there for at least 20 minutes resulting in us HAVING to use the kiosk. the diningroom was dirty with unclean tables, employees who ignore customers. and overall this was a horrid experience... The colonel would be disapointed.
Jean Garrett
Once again, our order was wrong. Food is always good, but literally every time we get KFC in Butler PA, there is something wrong. This time we got coleslaw when mashed potatoes were ordered and got 6 dipping sauces when 8 were ordered. Clearly our order was not “double-checked for accuracy”. Order number 331457446 in the name of Katrina G
Kevin Lott
Can’t complain. Their services are solid and the food is always so good.
Andrew deal
Terrible customer service, I came 4 minutes after they locked the dinning room, it was pouring rain outside and my girlfriend wanted kfc and I didn't want to go through the drive through so my car would get soaked, they refused to let me inside to get my food that I ALREADY paid for, resulting in me and my car getting soaked. and had the nerve to say have a nice night. Who does this?
Service was absolutely horrible today!
Atmosphere: 1
Food: 1
Service: 1
This is apparently a $5 Mike’s hot honey chicken sandwich. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
I went to the Butler store today around 3:45pm and the doors were locked. The sign said they were open but you could not get in. Then I went through the drive thru. I placed the order and it was repeated back correctly. I ordered 4 fries, coleslaw, and green beans as sides. When I got home, which is 30 minutes away, and I had 3, fries and 3 macaroni and cheese. Very disappointed as this was the place my son chose to have his birthday dinner. Make sure to check the bags thoroughly before leaving the wondow!
Atmosphere: 1
Food: 2
Service: 1
I ordered online, got home and I was missing my large coleslaw,all of my sauces that I PAID EXTRA for, and I try to call them to get a refund and no answer to my calls going on 2 days now. Chicken was dry as heck
Atmosphere: 1
Food: 1
Service: 1
It's not as good as I remembered a few years ago
Food: 3
Service: 4
This is my spicy chicken sandwich and large fries
I really enjoyed their sticky sauce! It's their sweet and sour sauce.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Pie Poppers
Second and last time I’m going there. Gave it another try but sorry I did.I think they never have enough workers. Chicken was very old and dry tasting, half of the coating sitting in bucket. They did not have enough green beans for a large order on a Monday at 4:30.
Wanted a 10 piece dark bucket, was told could only do it onTuesday for special. Was willing to pay difference.
Food: 2
Service: 2
They didn’t want to pick up the phone. They put it to where it just rings busy. I called over 10 times that’s ridiculous. Food was over cooked and dry or it sat there too long.!! I need my refund back!
Atmosphere: 1
Food: 1
Service: 1
Best chicken fast food chain out there. Original recipe is hands down the best
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
5:40 pm Went to drive through ordered there not the app. Didn't listen to me food was wrong. Problem with payment. 10:30 pm I was charged a second time for my order. Going to try again to call. Then I'm calling the state fraud board to report fraudulent charges.
Food: 4
Service: 3
There was no music, nobody took our order after standing there for at least 20 minutes resulting in us HAVING to use the kiosk. the diningroom was dirty with unclean tables, employees who ignore customers. and overall this was a horrid experience... The colonel would be disapointed.
Once again, our order was wrong. Food is always good, but literally every time we get KFC in Butler PA, there is something wrong. This time we got coleslaw when mashed potatoes were ordered and got 6 dipping sauces when 8 were ordered. Clearly our order was not “double-checked for accuracy”. Order number 331457446 in the name of Katrina G
Can’t complain. Their services are solid and the food is always so good.
Terrible customer service, I came 4 minutes after they locked the dinning room, it was pouring rain outside and my girlfriend wanted kfc and I didn't want to go through the drive through so my car would get soaked, they refused to let me inside to get my food that I ALREADY paid for, resulting in me and my car getting soaked. and had the nerve to say have a nice night. Who does this?
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