I know personally how hard it can be to work in a fast food environment. The girl in the drive thru Madeline was very kind patient and sweet. It's a nice change to not be rushed through the drive through and to give your order. She was patient and did her job really well.
Atmosphere: 5
Food: 5
Service: 5
Sheree Clark
Wasn't thrilled with instant mashed potatoes in the bowl. They said you can request the bowl any way you like tho.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fried Chicken
Jasmine Madigan
I ordered online a couple weeks ago, forgot to check my order before leaving and had 3 out o 6 pieces of chicken and no biscuits. Couldn't get anyone to answer a phone and couldn't go back. Tonight I order online and even go in and make another order and when I get to the car I was still short a large Mac n cheese that they charge you $5 for. I probably won't go back because it's been such a hassle since I started going.
Service: 1
Michael F.
Order online, doesn't matter. They are unable to deliver timely service. I understand being understaffed but this seems to be the norm. Please god let a Popeyes open in Butler.
Karen Hickey
They need someone different on front register. Wasn't there. I waited and waited and eventually girl walked by without even glancing my direction. Went to the drive through window drink station, got (herself?) a drink. Turned around, noticed me and came over and waited on me as if I was an annoyance. Very terse voice etc.. when I left she was leaning on the front counter by the register with her cell phone.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Fried Chicken
Ganele Ydreos
When I got to the window. The person said nothing when I said hello. They took my card. They gave me my drinks. And again said nothing. A few minutes later, they came back and said IDK if I told you, but we're waiting on your food. (Please refer to the sentences where they said NOTHING!!!) 25 minutes later, they gave us our food. I told them that if I had known it would have taken that long, I would have gotten something different. They were not apologetic.
Atmosphere: 1
Food: 3
Service: 1
Pauline Rager
Loved eating there would do it again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Eric Baptiste
Outstanding service . Ordered two 16 piece chicken tenders with 4 fixings, it also came with beverages. It was awesome. The staff were very professional, friendly and helpful. The restrooms are clean and orderly. Will stop again.Parking: Large parking lot around the building.Wheelchair accessibility: Handicap parking and access
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Crystal Buzard
Our drinks were spilled out the drive thru window, we were offered napkins. The window attendant then informed us that she only gets one day off and her hours are gonna have to change for personal reasons, as if after dumping our drinks in the car window that we cared. I understand accidents happen but to only offer napkins and then complain about your job is a no no sorry. Also when I called to speak to a manager no one answered the phone at 3:30 in the afternoon. Never again the food wasn't even worth it.
Jeremy
Ordered #17 famous bowl , the amount of food in bowl seemed very limited, tables were not very clean. Employee came out and used bare hands to clean crumbs from table never wiped down. But service when ordering was good.
They were friendly and prompt but the cashier didn't know the popcorn chicken was no longer on the menu until after we paid. There was also a smell (maybe some cleaning products) that made me gag so we had to take our order to go.
Darren Strohecker
I had the 5 piece chicken stripes with coleslaw and Mac and cheese the chicken was nice and crispy and the Mac and cheese was good but the slaw didn't have enough dressing on it.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Linda Pitzer
The chicken strip were smaller than usual. I ordered Cole slaw and got Mac and cheese.
Atmosphere: 5
Food: 4
Service: 4
Jason Culp
Spicy chicken sandwich has only a spicy mayo not breading, more reasonable than McD
UserAJO1
This is a Stand alone KFC as opposed to the one I usually go to in Wexford which is half Taco Bell, the food they serve here is up to the standards of KFC and the staff was very nice to me and all the other patrons, one thing that is difficult about this place is the location as the roads in Butler are not designed for people coming and going to and from on both sides of the street
I know personally how hard it can be to work in a fast food environment. The girl in the drive thru Madeline was very kind patient and sweet. It's a nice change to not be rushed through the drive through and to give your order. She was patient and did her job really well.
Atmosphere: 5
Food: 5
Service: 5
Wasn't thrilled with instant mashed potatoes in the bowl. They said you can request the bowl any way you like tho.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fried Chicken
I ordered online a couple weeks ago, forgot to check my order before leaving and had 3 out o 6 pieces of chicken and no biscuits. Couldn't get anyone to answer a phone and couldn't go back. Tonight I order online and even go in and make another order and when I get to the car I was still short a large Mac n cheese that they charge you $5 for. I probably won't go back because it's been such a hassle since I started going.
Service: 1
Order online, doesn't matter. They are unable to deliver timely service. I understand being understaffed but this seems to be the norm. Please god let a Popeyes open in Butler.
They need someone different on front register. Wasn't there. I waited and waited and eventually girl walked by without even glancing my direction. Went to the drive through window drink station, got (herself?) a drink. Turned around, noticed me and came over and waited on me as if I was an annoyance. Very terse voice etc.. when I left she was leaning on the front counter by the register with her cell phone.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Fried Chicken
When I got to the window. The person said nothing when I said hello. They took my card. They gave me my drinks. And again said nothing. A few minutes later, they came back and said IDK if I told you, but we're waiting on your food. (Please refer to the sentences where they said NOTHING!!!) 25 minutes later, they gave us our food. I told them that if I had known it would have taken that long, I would have gotten something different. They were not apologetic.
Atmosphere: 1
Food: 3
Service: 1
Loved eating there would do it again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Outstanding service . Ordered two 16 piece chicken tenders with 4 fixings, it also came with beverages. It was awesome. The staff were very professional, friendly and helpful. The restrooms are clean and orderly. Will stop again.Parking: Large parking lot around the building.Wheelchair accessibility: Handicap parking and access
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Our drinks were spilled out the drive thru window, we were offered napkins. The window attendant then informed us that she only gets one day off and her hours are gonna have to change for personal reasons, as if after dumping our drinks in the car window that we cared. I understand accidents happen but to only offer napkins and then complain about your job is a no no sorry. Also when I called to speak to a manager no one answered the phone at 3:30 in the afternoon. Never again the food wasn't even worth it.
Ordered #17 famous bowl , the amount of food in bowl seemed very limited, tables were not very clean. Employee came out and used bare hands to clean crumbs from table never wiped down. But service when ordering was good.
Restaurantji Recommends
They were friendly and prompt but the cashier didn't know the popcorn chicken was no longer on the menu until after we paid. There was also a smell (maybe some cleaning products) that made me gag so we had to take our order to go.
I had the 5 piece chicken stripes with coleslaw and Mac and cheese the chicken was nice and crispy and the Mac and cheese was good but the slaw didn't have enough dressing on it.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
The chicken strip were smaller than usual. I ordered Cole slaw and got Mac and cheese.
Atmosphere: 5
Food: 4
Service: 4
Spicy chicken sandwich has only a spicy mayo not breading, more reasonable than McD
This is a Stand alone KFC as opposed to the one I usually go to in Wexford which is half Taco Bell, the food they serve here is up to the standards of KFC and the staff was very nice to me and all the other patrons, one thing that is difficult about this place is the location as the roads in Butler are not designed for people coming and going to and from on both sides of the street
Atmosphere: 5
Food: 5
Service: 5