TLDR: Never friendly, order is wrong 50+% of the time. This is our local Wendy’s and they consistently get our very simple order wrong. Tonight I went at 10:45 (they close at midnight) for a mobile order with one burger and one burger meal. Waited at the window for 13 minutes. Checked my order and the burger I ordered without cheese had cheese on it. I’m lactose intolerant so I just won’t eat it. There were two cars behind me. I can’t sit in line for another 26 minutes just to get a burger that MIGHT be right. I just left disappointed once again.
Atmosphere: 1
Food: 2
Service: 1
Amanllc Amanllc
Well best customer service I've ever had at a Wendy's you can tell he really wanted to make you enjoy your time there. It was very appreciated for fast food. Wendy's is the best
Atmosphere: 4
Food: 4
Service: 5
Shawna Harrington
Food was hot but the staff is kinda grumpy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chili
James Mack
Food was horrible and so was the service
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chili
Brandon Hughes
Always fast prompt and excellent service here. They never let me down. They keep up with their customers and keep the restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
Eric Thomas
Service,atmosphere, cleanliness, all very good for this busy quick bite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Wendy’S Baked Potatoes
Autumn Sloan
I placed a mobile order and waited inside for over 10 minutes, a total of about 24 minutes from initial order. Started kind of frustrated, but they really were SLAMMED. It was kind of cool to stand there and watch them get nonstop customers (packed inside waiting and line around the building) and they all stayed calm, level headed, accurate in my large order, and were really working as a team. They did really great handling the mass amount of people they had on a Thursday.
Atmosphere: 5
Food: 5
Service: 5
Cameron LAyne
A lot of flies Long wait even though not busy
Atmosphere: 1
Food: 3
Service: 2
MICHAEL DITTMER
It's a sad day. Fries without a Frosty. Frosty machine down with signs everywhere for $1 frosties.
Atmosphere: 5
Food: 3
Service: 5
zach draco
Heard female manager being rude and oppressive to the employees who where serving me well and showed me a smile. Honestly, I don't know how the employees keep smiling but they do better than their boss it seems. It seems like this problem occurs frequently in fast food chains. Especially Wendy's. I've witness the same happen at the Wendy's by the mall.
You will never get the right order. Especially if you order door dash. It will be wrong EVERY single time.
Dorothy Lipps
Good food but Wendyd App does not work.
Atmosphere: 5
Food: 5
Service: 5
Sean Kaiser
The person on the phone was not taking nice and not taking my order
Atmosphere: 1
Food: 1
Service: 1
Mark Walters
Fastest drive threw lunch time rush no problem for this crew
Food: 5
Service: 5
Highflyer28
I eat here many times and about 50% of my visits I have encountered ordering issues. Either an item wasn't put in my bag or I have waited 10 minutes at the drive thru to get non hot food.
TLDR: Never friendly, order is wrong 50+% of the time. This is our local Wendy’s and they consistently get our very simple order wrong. Tonight I went at 10:45 (they close at midnight) for a mobile order with one burger and one burger meal. Waited at the window for 13 minutes. Checked my order and the burger I ordered without cheese had cheese on it. I’m lactose intolerant so I just won’t eat it. There were two cars behind me. I can’t sit in line for another 26 minutes just to get a burger that MIGHT be right. I just left disappointed once again.
Atmosphere: 1
Food: 2
Service: 1
Well best customer service I've ever had at a Wendy's you can tell he really wanted to make you enjoy your time there. It was very appreciated for fast food. Wendy's is the best
Atmosphere: 4
Food: 4
Service: 5
Food was hot but the staff is kinda grumpy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chili
Food was horrible and so was the service
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chili
Always fast prompt and excellent service here. They never let me down. They keep up with their customers and keep the restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
Service,atmosphere, cleanliness, all very good for this busy quick bite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Wendy’S Baked Potatoes
I placed a mobile order and waited inside for over 10 minutes, a total of about 24 minutes from initial order. Started kind of frustrated, but they really were SLAMMED. It was kind of cool to stand there and watch them get nonstop customers (packed inside waiting and line around the building) and they all stayed calm, level headed, accurate in my large order, and were really working as a team. They did really great handling the mass amount of people they had on a Thursday.
Atmosphere: 5
Food: 5
Service: 5
A lot of flies
Long wait even though not busy
Atmosphere: 1
Food: 3
Service: 2
It's a sad day. Fries without a Frosty. Frosty machine down with signs everywhere for $1 frosties.
Atmosphere: 5
Food: 3
Service: 5
Heard female manager being rude and oppressive to the employees who where serving me well and showed me a smile. Honestly, I don't know how the employees keep smiling but they do better than their boss it seems. It seems like this problem occurs frequently in fast food chains. Especially Wendy's. I've witness the same happen at the Wendy's by the mall.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
You will never get the right order. Especially if you order door dash. It will be wrong EVERY single time.
Good food but Wendyd App does not work.
Atmosphere: 5
Food: 5
Service: 5
The person on the phone was not taking nice and not taking my order
Atmosphere: 1
Food: 1
Service: 1
Fastest drive threw lunch time rush no problem for this crew
Food: 5
Service: 5
I eat here many times and about 50% of my visits I have encountered ordering issues. Either an item wasn't put in my bag or I have waited 10 minutes at the drive thru to get non hot food.
Atmosphere: 4
Food: 4
Service: 2
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