The order I placed on Uber at 11:20 pm on December 5, 2024, has not been delivered after 1 hour. I called the merchant but no one answered. I did not receive the meal, so you just clicked the order to complete, and you were Have you eaten? The money was deducted but the meal was not received.
Atmosphere: 1
Food: 1
Service: 1
Dean Shaffer
Ordered at 11. Still no delivery and it's 1230. I can literally see the store from my home. It's Wednesday at noon how busy can u be?
Food: 2
Service: 2
Timothy Naughton
Ordered a pizza on the app , 11/15:2024 the pizza was sent out late to the point where I had to call the store and question them about it ! The pizza didn’t get here till an HR later then projected time and it wasnt even warm . Not only that out of the 2 marinaras I PAID for mind you , one must’ve been opened / on the shelf for a year picture attached below of the marinara cups . I could’ve got sick if I would’ve ate the marinara cup on the right . Get it together dominos !
Atmosphere: 1
Food: 2
Service: 1
Jane Doe
every single time misty makes my order there's something wrong. the crust is never garlic buttered like it's supposed to be, the garlic parmesan bread bites only have parmesan cheese and they're about the size of a penny and the cinnamon twists are only dusted with cinnamon. this is honestly getting ridiculous and I'm about to call and make sure anyone but misty makes my order cuz she apparently doesn't know how to do her job.
Atmosphere: 1
Food: 1
Service: 1
Maria Knapp
I have been a long time customer and lately I have been extremely disappointed. First, your online ordering has become more and more difficult every time I use it. It takes me at least 10 mins. or more to get it right. Next, the last time I ordered, there were several things incorrect with my order. I didn't complain because we all have a bad day here and there. Finally, today was the determining factor in my decision as to why I am no longer ordering from this Dominos. It took me the usual 10-15 mins. to place my order. I requested the car side delivery. I put my order in, pulled up to the door when the tracker was on bake, sent my notification that I arrived, and waited. And waited, and waited. I watched three vehicles pull up behind me, the clerk brought out their orders, and I still waited. The tracker was complete within the time suggested, so I gave it a few more minutes. After 15 mins. I finally gave up and went in for my order. The gentleman who I watched bring out the three other orders, asked if I'm picking up my order. I said, I guess I'll have to because I've been waiting for you to bring out for the past 15 mins. Mind you, my vehicle is something that cannot be missed. A large white, four-door, short bed, Chevy Silverado truck. I know he saw the truck because he had to go behind it each time. My flashers were on, and I was parked in the Fire-lane, designated area. He asked me if I checked in. Really? I've been ordering from this place since you opened in this location. During Covid, I picked up every week. I typically order at least two pies and several sides each time, totally $40-50 at a time. I also leave a generous tip each time. I'm done! His excuse was, several order's MUST HAVE chimed at the same so I didn't hear yours. Why would I be parked there for what now was a half hour? I have become sincerely disappointed and will no longer be ordering from your Carbondale establishment. Extremely Dissatisfied!!!!
Atmosphere: 1
Food: 3
Service: 1
Luzclara Rodriguez
Good service
L Jenkins
It takes forever for them to answer the phone! And they don’t deliver to me!
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Aaron
I ordered a 20 dollar deal for me and my friends. The food was cold and took over 45 minutes to deliver. When i called to ask for a refund i got hung up on.
Atmosphere: 2
Food: 1
Service: 1
ToBe Legit
Prob best dominos in Nepa, driver Jasmin is always the best.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Stephanie Benning
They never answer the phone! Never know where they going for delivery, & food isn’t always fresh….
Vegetarian options: Can easily get a pizza without any meat toppings. Also, they have salads and other meal offerings that can be made without meat.
Dietary restrictions: They offer gluten-free pizza crust, will make most pizza types without cheese if requested, and they are very understanding & accommodating about food sensitivities at this location.
Bunch of idiots. Expect you to walk to their car for your delivery and you to walk up to the front door for your carry out as a curbside delivery option. Zero common sense, even less common curtesy.
Atmosphere: 1
Food: 2
Service: 1
Robert George
Order my food as a surprise for my family and they loved it especially the delivery man wait time wasn't bad especially for my order I give dominos pizza five stars because they deserve it
The order I placed on Uber at 11:20 pm on December 5, 2024, has not been delivered after 1 hour. I called the merchant but no one answered. I did not receive the meal, so you just clicked the order to complete, and you were Have you eaten? The money was deducted but the meal was not received.
Atmosphere: 1
Food: 1
Service: 1
Ordered at 11. Still no delivery and it's 1230. I can literally see the store from my home. It's Wednesday at noon how busy can u be?
Food: 2
Service: 2
Ordered a pizza on the app , 11/15:2024 the pizza was sent out late to the point where I had to call the store and question them about it ! The pizza didn’t get here till an HR later then projected time and it wasnt even warm . Not only that out of the 2 marinaras I PAID for mind you , one must’ve been opened / on the shelf for a year picture attached below of the marinara cups . I could’ve got sick if I would’ve ate the marinara cup on the right .
Get it together dominos !
Atmosphere: 1
Food: 2
Service: 1
every single time misty makes my order there's something wrong. the crust is never garlic buttered like it's supposed to be, the garlic parmesan bread bites only have parmesan cheese and they're about the size of a penny and the cinnamon twists are only dusted with cinnamon. this is honestly getting ridiculous and I'm about to call and make sure anyone but misty makes my order cuz she apparently doesn't know how to do her job.
Atmosphere: 1
Food: 1
Service: 1
I have been a long time customer and lately I have been extremely disappointed. First, your online ordering has become more and more difficult every time I use it. It takes me at least 10 mins. or more to get it right. Next, the last time I ordered, there were several things incorrect with my order. I didn't complain because we all have a bad day here and there. Finally, today was the determining factor in my decision as to why I am no longer ordering from this Dominos. It took me the usual 10-15 mins. to place my order. I requested the car side delivery. I put my order in, pulled up to the door when the tracker was on bake, sent my notification that I arrived, and waited. And waited, and waited. I watched three vehicles pull up behind me, the clerk brought out their orders, and I still waited. The tracker was complete within the time suggested, so I gave it a few more minutes. After 15 mins. I finally gave up and went in for my order. The gentleman who I watched bring out the three other orders, asked if I'm picking up my order. I said, I guess I'll have to because I've been waiting for you to bring out for the past 15 mins. Mind you, my vehicle is something that cannot be missed. A large white, four-door, short bed, Chevy Silverado truck. I know he saw the truck because he had to go behind it each time. My flashers were on, and I was parked in the Fire-lane, designated area. He asked me if I checked in. Really? I've been ordering from this place since you opened in this location. During Covid, I picked up every week. I typically order at least two pies and several sides each time, totally $40-50 at a time. I also leave a generous tip each time. I'm done! His excuse was, several order's MUST HAVE chimed at the same so I didn't hear yours. Why would I be parked there for what now was a half hour? I have become sincerely disappointed and will no longer be ordering from your Carbondale establishment.
Extremely Dissatisfied!!!!
Atmosphere: 1
Food: 3
Service: 1
Good service
It takes forever for them to answer the phone! And they don’t deliver to me!
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
I ordered a 20 dollar deal for me and my friends. The food was cold and took over 45 minutes to deliver. When i called to ask for a refund i got hung up on.
Atmosphere: 2
Food: 1
Service: 1
Prob best dominos in Nepa, driver Jasmin is always the best.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
They never answer the phone! Never know where they going for delivery, & food isn’t always fresh….
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Everything always good at this branch, and the staff is pleasant and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Pepperoni Pizza, Chicken Bacon Ranch Pizza
Vegetarian options: Can easily get a pizza without any meat toppings. Also, they have salads and other meal offerings that can be made without meat.
Dietary restrictions: They offer gluten-free pizza crust, will make most pizza types without cheese if requested, and they are very understanding & accommodating about food sensitivities at this location.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lava Cake
I love this place simply ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Lava Cake, Chicken Bacon Ranch Pizza
Bunch of idiots. Expect you to walk to their car for your delivery and you to walk up to the front door for your carry out as a curbside delivery option. Zero common sense, even less common curtesy.
Atmosphere: 1
Food: 2
Service: 1
Order my food as a surprise for my family and they loved it especially the delivery man wait time wasn't bad especially for my order I give dominos pizza five stars because they deserve it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
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