Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 975 Norland Ave, Chambersburg, Pennsylvania, 17201, US
Telephone: (717) 262-2287
Price range: $
Rating: 2.4

$ • Mexican, Fast Food

Hours:
975 Norland Ave, Chambersburg
(717) 262-2287

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a restaurant with mixed reviews. While the quality of the chicken was once excellent, it has since declined, with some customers noting the presence of too much fat in the meat, making it inedible. Portion sizes, particularly for rice, have also decreased, and some veggies and chicken were missing from the main refill during recent visits. Service can be inconsistent, with some experiences described as poor and others friendly—many customers mention that the staff is often unfriendly, especially when the restaurant is not very clean. The atmosphere is often viewed as dirty and warehouse-like, which affects the overall experience. Despite these issues, the food remains generally consistent, and some locations stand out for their cleanliness and friendly staff, especially those who go out of their way to help customers. Customers have also noted that the serving sizes are very inconsistent; sometimes bowls are only half-filled with rice, and portions of items like chicken and beans can be very small, with extra charges for proper portions. Nonetheless, some staff, particularly male employees, are polite and serve better. There have been complaints about missing items, like drinks, which can lead to frustration for customers.