Brunchaholics chester

I came here about 5 months ago and enjoyed the food so I was excited to return today. I got a sitter and came for a brunch date with my husband today (Sunday). We made a reservation online and arrived on time (12:30 pm) only to find the place was closed!!!!

Now I’m reading reviews and realizing this has been going on for the past 4 months! Why can’t they have the common decency to inform customers they are closed?! They have the hours listed on their own website as if they’re open and then allow you to make reservations and everything! A complete waste of my time!

Made a reservation through tock. Was running a bit late and tried to call to confirm it wouldn't be an issue to get an invalid phone number response. Arrived at restaurant to find lights off, gate down, no other information available. Extremely disappointed.

Atmosphere: 1

Service: 1

THEY’RE CLOSED

I can't really truly rate the place. I placed online reservation for yesterday. I even received an email about my reservation. I drove over and couldn't believe that the place was closed. I was so excited to eat here being that I ate at the one in Cherry Hill. I can't give any feedback except change the reservation online system. I am glad that I live close and could pivot but what if someone was driving from a distance?

The service is very slow took a long time to get my food… food is good but it need more seasoning taste

Atmosphere: 3

Food: 4

Service: 3

What a cute atmosphere. The interior is like a bar/lounge/dinner accompanied with good tunes. They offer a creative tasty brunch menu with just what you need. They also provide large portions. Sport bar tvs and plenty of seating for a single person or group. Give it a try. My host Kevin was super sweet.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Shrimp and Grits

Google says you're open. Pulled up to find the gate down & lights off. States you don't take reservations but you are able to take them. I want this to work so please make the necessary changes

The service was great the young man was nice and pretty fast even though he was by himself.

Kid-friendliness: Very kind and friendly service only server great attitude.

Atmosphere: 5

Food: 1

Service: 5

Restaurant was closed out of no where today but was still taking online seating reservations. I drove all the way here to find out it was closed smh it’s always something with this particular restaurant

I can’t speak about the food because I didn’t say Laura long enough to order anything. I saw the restaurant advertised on channel 6 news I was excited to patronize this restaurant, but it looks like it’s not ready to open. The booths are so wide apart. I need a bullhorn to talk to the person across from you. Just not a good vibe

DO NOT WASTE YOUR TIME OR MONEY… Terrible just as others stated!!! We waited 2.5 hours place was not crowded it was 2 servers and one of them (Ours) was the hostess, working the bar, and running food from the kitchen… three parties walked out!!! The one server ran after her party who left because they didn’t pay for drinks they had while waiting about 2 hours. 3 of our party ordered the burnchaholic each received the meal at different times missing pieces of the order (meat and/or French toast) eggs were burnt, potatoes cold no seasoning, bacon crispy and cold. One of three came out 15-20 mins after others, French toast did not come out until 15-20mins after other food. Oh and we had to beg for salt, pepper, syrup, and ketchup felt like they ran out and had to run to the corner store for it!!! They did not apologize for poor service but added a 18% gratuity. We wasn’t even offered a comp drink or bread to nibble on as we waited…SMH

Atmosphere: 1

Food: 1

Service: 1

Didn’t get to enjoy Mothers Day brunch as expected because of short staff. It was explained that there was a delay due to the business having a lot of UberEats orders but I think that’s poor management. If you’re short staffed as a popular business, it would’ve been better to focus on customers inside the business on such a popular holiday or only do takeout orders as to limit a large amount of people waiting while hangry, there being poor customer service, and the overall inconvenience. When entering the business my mother and I weren’t greeted but instead walked around lost to then be told there would be a thirty minute wait which we agreed to do if the wait was 30 minutes. After further conversations with other customers waiting, they explained that they were told the same wait time for their reservation and that they were still waiting and it had been over an hour for them. There were multiple tables without food and the one waiter we saw was being fed off customer plates which seemed unprofessional. The bartender told us a different story; stating that we had been seated; that it was just at the bar, and that our order should have been taken. We explained our order wasn’t taken and what the waiter said previously. Bartender confirmed closing time was 4. It had already gotten to or very close to 3:00pm and so many customers still had not been served and our order hadn’t been taken, so we left. Was really looking forward to supporting this business but basic improvements need to be done. The only part that was enjoyable was the DJ.

Atmosphere: 1

Food: 1

Service: 1

Save your time ! DO NOT COME HERE! long story short.. we waited 2 hours , we were a party of four and was brought out 3 forks 2 spoons and 1 napkin, waitress never check on us while we waited for 2hours, plastic champagne glasses and was told they only have 6 real glasses, we left after not being served .. the host told us not to worry about mimosas and understood why we wanted to leave, so we left.. the waitress followed us out telling us our food was coming which was a lie cause the host recently told us our food was no where near ready and that we at least had to pay for our mimosas but with service that bad why would i pay for an inconvenience! The host was very professional but as far as our server!! I was very disappointed.. this is a very poor establishment.. try Cherry hill it’s way better and professional service.

Atmosphere: 1

Food: 1

Service: 1

Didn’t get to enjoy Mothers Day brunch as expected because of short staff. It was explained that there was a delay due to the business having a lot of UberEats orders but I think that’s poor management. If you’re short staffed as a popular business, it would’ve been better to focus on customers inside the business on such a popular holiday or only do takeout orders as to limit a large amount of people waiting while hangry, there being poor customer service, and the overall inconvenience. When entering the business my mother and I weren’t greeted but instead walked around lost to then be told there would be a thirty minute wait which we agreed to do if the wait was 30 minutes. After further conversations with other customers waiting, they explained that they were told the same wait time for their reservation and that they were still waiting and it had been over an hour for them. There were multiple tables without food and the one waiter we saw was being fed off customer plates which seemed unprofessional. The bartender told us a different story; stating that we had been seated; that it was just at the bar, and that our order should have been taken. We explained our order wasn’t taken and what the waiter said previously. Bartender confirmed closing time was 4. It had already gotten to or very close to 3:00pm and so many customers still had not been served and our order hadn’t been taken, so we left. Was really looking forward to supporting this business but basic improvements need to be done. The only part that was enjoyable was the DJ.

Atmosphere: 1

Food: 1

Service: 1

When we walked in no one greeted us. We had to seat ourselves. The server was the bartender. Dish runner, cleaned tables, all while taking orders. It was a man in a red cap and blue jeans jacket that sat down and ate while customers complained about waiting 2 hours and 30 minutes for there food. The server was awesome. He did a great job. They were understaffed. No customer service. The food looked good. But later that night, I had diarrhea. My stomach was unsettled for two days. I had to change me order because they ran out of chicken. The sprite was warm. They ran out of ice. This place deserves - ?. Please don't open if you don't have enough staff and food to operate. Don't let employees sit at the bar and eat while customers wait 2 hours for food. I will never recommend or come back. Change you name to dumpaholics

Atmosphere: 1

Food: 2

Service: 1