The customer service was terrible the lady was so passive aggressive and started swearing after I asked her to remake my drink since she made it wrong.
Service: 1
Charlie S
Lady was so rude after she made my drink wrong and I asked her to redo it recommend going to a different Starbucks in the airport
Service: 1
Nicholas Dickinson
Terrible not going to say anything else. Avoid it
Atmosphere: 1
Food: 1
Service: 1
Brad Opferman
Long business hours, no seating.
Atmosphere: 5
Food: 5
Service: 5
Richard Oppenheimer
I was so surprised withe sedate and unenergetic crew at the Pittsburgh Airport Starbucks. It looked like they were in slow motion. It seemed like they forgot to have their own coffee. The mocha frap right did taste right either.
Atmosphere: 2
Food: 3
Service: 1
VJ
Ordered ahead using the mobile app and my drink was ready when I got there. Convenient location...perfect for travelers on the go.
Atmosphere: 4
Food: 3
Service: 4
Ronnie Psycho
Got out order MOSTLY right, as you begin to expect from a chain store coffee place. Slow and bare minimum.
Stephany D
Don't go here; these people have no manners at all. After ordering NICELY and telling them my name, they decided to name my order Dusty in front of everyone. Terrible customer service. Last time I’ll go to a Starbucks location.
Victoria VanWagner
Ordered at the register because there was no line and I had time before my flight and waited and waited for my 1 coffee and it had been over 15-20min I finally asked if they even had my order at this point and they rudely said no and “someone must’ve taken my drink” when I have been standing there the whole time so obviously that wasn’t true. The employee was then very passive aggressive at this point and being obnoxious with the overly smiling of just making me uncomfortable just because they misplaced my ticket. Just rude and unprofessional. Go to the Dunkin’ !!!!
Vegetarian options: A few options for light bites.
Parking: In the airport.
Kid-friendliness: OK for kids.
Atmosphere: 4
Food: 4
Service: 4
Lauren Ritter
I am from out of town so I don’t frequent the area much. Due to the mixed reviews I was hesitant to wait and order here vs going to a Starbucks before arriving at the airport. I was pleasantly surprised that my drink came relatively quickly (I used the mobile app to order) and that it was accurate. Staff seemed busy but were still polite. I did not order any food.
Atmosphere: 3
Service: 4
Cori Hughes
I had a connecting flight and stopped in to get an iced coffee, I ordered 8 shots of espresso and was questioned “8?” I said yes, I say thank you because I have manners, the staff does not, I then proceed to wait in line with others waiting for their coffee. While I wait the male who took my order says to one of the 2 females working in annoyance “8 shots!!” The female then shakes her head in annoyance. I’m literally looking right at them. Everyone seemed to be below them and annoy them. Every time a customer asked for something and said thank you the staff silently gave them what they asked for and walked around like they would love to be anywhere but there. The atmosphere was so horrible. I’ve never been to such a horrible Starbucks. Like literally these two hate their jobs.
Atmosphere: 1
Food: 5
Service: 1
Nicholas Milliron
The employees work hard but there's too many orders here and too long of a wait. Need more employees.
The customer service was terrible the lady was so passive aggressive and started swearing after I asked her to remake my drink since she made it wrong.
Service: 1
Lady was so rude after she made my drink wrong and I asked her to redo it recommend going to a different Starbucks in the airport
Service: 1
Terrible not going to say anything else. Avoid it
Atmosphere: 1
Food: 1
Service: 1
Long business hours, no seating.
Atmosphere: 5
Food: 5
Service: 5
I was so surprised withe sedate and unenergetic crew at the Pittsburgh Airport Starbucks. It looked like they were in slow motion. It seemed like they forgot to have their own coffee. The mocha frap right did taste right either.
Atmosphere: 2
Food: 3
Service: 1
Ordered ahead using the mobile app and my drink was ready when I got there. Convenient location...perfect for travelers on the go.
Atmosphere: 4
Food: 3
Service: 4
Got out order MOSTLY right, as you begin to expect from a chain store coffee place. Slow and bare minimum.
Don't go here; these people have no manners at all. After ordering NICELY and telling them my name, they decided to name my order Dusty in front of everyone. Terrible customer service. Last time I’ll go to a Starbucks location.
Ordered at the register because there was no line and I had time before my flight and waited and waited for my 1 coffee and it had been over 15-20min I finally asked if they even had my order at this point and they rudely said no and “someone must’ve taken my drink” when I have been standing there the whole time so obviously that wasn’t true. The employee was then very passive aggressive at this point and being obnoxious with the overly smiling of just making me uncomfortable just because they misplaced my ticket. Just rude and unprofessional. Go to the Dunkin’ !!!!
quick and amazing staff
Restaurantji Recommends
It’s expensive but it’s kinda good ig
Vegetarian options: A few options for light bites.
Parking: In the airport.
Kid-friendliness: OK for kids.
Atmosphere: 4
Food: 4
Service: 4
I am from out of town so I don’t frequent the area much. Due to the mixed reviews I was hesitant to wait and order here vs going to a Starbucks before arriving at the airport. I was pleasantly surprised that my drink came relatively quickly (I used the mobile app to order) and that it was accurate. Staff seemed busy but were still polite. I did not order any food.
Atmosphere: 3
Service: 4
I had a connecting flight and stopped in to get an iced coffee, I ordered 8 shots of espresso and was questioned “8?” I said yes, I say thank you because I have manners, the staff does not, I then proceed to wait in line with others waiting for their coffee. While I wait the male who took my order says to one of the 2 females working in annoyance “8 shots!!” The female then shakes her head in annoyance. I’m literally looking right at them. Everyone seemed to be below them and annoy them. Every time a customer asked for something and said thank you the staff silently gave them what they asked for and walked around like they would love to be anywhere but there. The atmosphere was so horrible. I’ve never been to such a horrible Starbucks. Like literally these two hate their jobs.
Atmosphere: 1
Food: 5
Service: 1
The employees work hard but there's too many orders here and too long of a wait. Need more employees.
Atmosphere: 1
Food: 3
Service: 1
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