I come and get takeout very often and typically I have an amazing experience. But my last experience I went in to pick up an order and witnessed one of the managing staff being incredible aggressive and rude to one of the waitresses. I asked one of the employees who the manager on duty was and they gave the name Madison. I am completely disgusted that someone was treated this way. Under no circumstance should someone be treated this way. I’m disappointed in the lack of professionalism from the manager. I hope to see this improve.
Atmosphere: 1
Food: 5
Service: 5
Timothy Grieb
Burgatory is hit or miss, the cranberry location is more of a miss compared to other stores. When you pay premium prices , you expect exceptional results, however this location doesn't get that. The attached photo was after I rebuilt it, a of a disappointment. Still tasted decent nonetheless
Food: 2
Michael Lee
I’ve officially become a huge fan of Burgatory, and their Heavenly Shakes are a big reason why. This visit, I went straight for my favorite: the Oreo Peanut Butter Shake - adult version, with a shot of peanut butter whiskey. Thick, rich, indulgent… basically dessert doing the absolute most. And bonus points for bringing out the extra shake that wouldn’t fit in the glass—because no one should be denied that kind of joy. 😍 On the savory side, I ordered the cheeseburger sliders with baked beans. The sliders were perfect for snacking—juicy, classic burger flavor—and I loved that they brought out a plate with lettuce and tomato on the side so you can build it your way. Thoughtful touch. The chili was zingy, rich, and packed with flavor. Great food, fun vibes, and staff that clearly gets it. Burgatory continues to deliver, and I’ll absolutely be back—probably sooner than I should be. 🍔🥤🔥
Atmosphere: 5
Food: 5
Service: 5
M-L Outdoors
The food here is amazing and service treated us very good. They have a great make your own burger menu selection too
Atmosphere: 5
Food: 5
Service: 5
Mel G
Burgatory was a must-stop on our most recent trip, thanks to my boyfriend, who had one of their adult milkshakes last year while we were in town for work and insisted we go back.
I took his suggestion and ordered the Oreo peanut butter pie milkshake, along with a bowl of chili that came with a slice of cornbread. The milkshake did take a little while to come out, but it was absolutely worth the wait. I don’t know what kind of witchery they’re using, but this was hands down the best milkshake I’ve ever had. There were actual chunks of peanut butter pie blended in, and the whipped cream wasn’t some artificial afterthought. It was decadent, thick, creamy, and generously portioned.
The chili was delicious and even had a bit of a spicy kick. I had higher hopes for the cheddar jalapeño cornbread, but while it didn’t wow me, it was still tasty.
The only real downside was the temperature inside. The industrial-style building was pretty chilly, and many guests kept their coats and winter beanies on while eating. They had converted an outdoor patio into a usable winter space with patio heaters, which may have contributed to the main dining area feeling cold.
Overall, the food (especially those milkshakes) more than makes up for it, and I’d absolutely come back — just next time with a warmer layer on.
Atmosphere: 4
Food: 5
Service: 5
Scott Grenerth
I love the attitude of this place and that they have super solid vegan options, even though there's not many of them. Every time I've stopped at this location the staff has been super nice. The gal who is working the bar today though was over the top fantastic. The chips that they have are out of this world and wonderfully thick. I look forward to stopping here on every trip through on the turnpike.
Atmosphere: 5
Food: 5
Service: 5
Joy
The name itself is a turnoff but I went because invited to lunch with friends. The burger and those chips gave me heartburn. Saw nothing exciting about the place. Burger King is better! Or even Eat-N-Park. lol
Atmosphere: 5
Food: 1
Service: 5
Emily Fairchild
Holy cow, if I could give more than 5 stars I would! Service was fantastic, vibe of the restaurant was wonderful. But the burgers were miles away from ordinary. Tasty, well cooked, fresh add ons. The best meal I've had in a long time.
I don't know if this was an off day for this restaurant or what. We sat down at 1, and left at 245... there was only 5 of us, 2 shakes, 5 burgers... Shakes were good, the burgers were mediocre at best. Took them 50 minutes to get us our burgers.. There was maybe 20 guests in the restaurant.. Not a peep out of the waiter saying anything about the slow service or slow kitchen. The food wasn't worth the wait, or the price...
Atmosphere: 2
Food: 2
Service: 1
Abby Evans
Paige was incredible, the sweetest most beautiful bartender, she not only makes amazing drinks…she checked in frequently and went above and beyond..we will absolutely be back to see her!!
Atmosphere: 5
Food: 5
Service: 5
Sergii Sovyk
unfriendly staff
Tony Tenfelde
Love their delicious food and ordered take out. When picking up my order , the manager Jake Gardner quickly informed me how the kitchen got slammed and my order would be about 10 minutes. A sincere apology and an offer of a free beer made me feel fine about it. Didn't take the beer but was much appreciated. Great food and service is why we keep coming back. Thanks Jake and crew!
Atmosphere: 5
Food: 5
Service: 5
Curtis Curylo
The burger was tasty with good flavor and cooked properly. I chose the pretzel bun, but I think the bun-to-burger ratio is a little too much. I ordered the seasoned fries, which were slightly underseasoned. The cornbread was a bit dense but still good overall. Overall, I would recommend this place.
Great place. Kid friendly.
Atmosphere: 5
Food: 5
Service: 4
I come and get takeout very often and typically I have an amazing experience. But my last experience I went in to pick up an order and witnessed one of the managing staff being incredible aggressive and rude to one of the waitresses. I asked one of the employees who the manager on duty was and they gave the name Madison. I am completely disgusted that someone was treated this way. Under no circumstance should someone be treated this way. I’m disappointed in the lack of professionalism from the manager. I hope to see this improve.
Atmosphere: 1
Food: 5
Service: 5
Burgatory is hit or miss, the cranberry location is more of a miss compared to other stores.
When you pay premium prices , you expect exceptional results, however this location doesn't get that. The attached photo was after I rebuilt it, a of a disappointment. Still tasted decent nonetheless
Food: 2
I’ve officially become a huge fan of Burgatory, and their Heavenly Shakes are a big reason why.
This visit, I went straight for my favorite: the Oreo Peanut Butter Shake - adult version, with a shot of peanut butter whiskey. Thick, rich, indulgent… basically dessert doing the absolute most. And bonus points for bringing out the extra shake that wouldn’t fit in the glass—because no one should be denied that kind of joy. 😍
On the savory side, I ordered the cheeseburger sliders with baked beans. The sliders were perfect for snacking—juicy, classic burger flavor—and I loved that they brought out a plate with lettuce and tomato on the side so you can build it your way. Thoughtful touch.
The chili was zingy, rich, and packed with flavor.
Great food, fun vibes, and staff that clearly gets it. Burgatory continues to deliver, and I’ll absolutely be back—probably sooner than I should be. 🍔🥤🔥
Atmosphere: 5
Food: 5
Service: 5
The food here is amazing and service treated us very good. They have a great make your own burger menu selection too
Atmosphere: 5
Food: 5
Service: 5
Burgatory was a must-stop on our most recent trip, thanks to my boyfriend, who had one of their adult milkshakes last year while we were in town for work and insisted we go back.
I took his suggestion and ordered the Oreo peanut butter pie milkshake, along with a bowl of chili that came with a slice of cornbread. The milkshake did take a little while to come out, but it was absolutely worth the wait. I don’t know what kind of witchery they’re using, but this was hands down the best milkshake I’ve ever had. There were actual chunks of peanut butter pie blended in, and the whipped cream wasn’t some artificial afterthought. It was decadent, thick, creamy, and generously portioned.
The chili was delicious and even had a bit of a spicy kick. I had higher hopes for the cheddar jalapeño cornbread, but while it didn’t wow me, it was still tasty.
The only real downside was the temperature inside. The industrial-style building was pretty chilly, and many guests kept their coats and winter beanies on while eating. They had converted an outdoor patio into a usable winter space with patio heaters, which may have contributed to the main dining area feeling cold.
Overall, the food (especially those milkshakes) more than makes up for it, and I’d absolutely come back — just next time with a warmer layer on.
Atmosphere: 4
Food: 5
Service: 5
I love the attitude of this place and that they have super solid vegan options, even though there's not many of them. Every time I've stopped at this location the staff has been super nice. The gal who is working the bar today though was over the top fantastic. The chips that they have are out of this world and wonderfully thick. I look forward to stopping here on every trip through on the turnpike.
Atmosphere: 5
Food: 5
Service: 5
The name itself is a turnoff but I went because invited to lunch with friends. The burger and those chips gave me heartburn. Saw nothing exciting about the place. Burger King is better! Or even Eat-N-Park. lol
Atmosphere: 5
Food: 1
Service: 5
Holy cow, if I could give more than 5 stars I would! Service was fantastic, vibe of the restaurant was wonderful. But the burgers were miles away from ordinary. Tasty, well cooked, fresh add ons. The best meal I've had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Server was excellent.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
I don't know if this was an off day for this restaurant or what. We sat down at 1, and left at 245... there was only 5 of us, 2 shakes, 5 burgers... Shakes were good, the burgers were mediocre at best. Took them 50 minutes to get us our burgers.. There was maybe 20 guests in the restaurant.. Not a peep out of the waiter saying anything about the slow service or slow kitchen. The food wasn't worth the wait, or the price...
Atmosphere: 2
Food: 2
Service: 1
Paige was incredible, the sweetest most beautiful bartender, she not only makes amazing drinks…she checked in frequently and went above and beyond..we will absolutely be back to see her!!
Atmosphere: 5
Food: 5
Service: 5
unfriendly staff
Love their delicious food and ordered take out. When picking up my order , the manager Jake Gardner quickly informed me how the kitchen got slammed and my order would be about 10 minutes. A sincere apology and an offer of a free beer made me feel fine about it. Didn't take the beer but was much appreciated. Great food and service is why we keep coming back. Thanks Jake and crew!
Atmosphere: 5
Food: 5
Service: 5
The burger was tasty with good flavor and cooked properly. I chose the pretzel bun, but I think the bun-to-burger ratio is a little too much. I ordered the seasoned fries, which were slightly underseasoned. The cornbread was a bit dense but still good overall. Overall, I would recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Loading...