Great place to get a hoagie. Plenty of sit down areas too.
Atmosphere: 5
Food: 5
Service: 5
David Loeffler
Subs are good but service is very slow. Both times I have been in, it was not busy but it took forever to get a simple sub and both times, the same older male manager was yelling at workers.
Atmosphere: 3
Food: 4
Service: 2
M Robinson
Love subs? You'll love DiBella's. A nice, clean, comfortable place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Godfather Sub
David DeNardis
Never had DiBella's before. Recently stopped here during a weekend stay in Pittsburgh. Ordered the Godfather sub, and it was probably the best sub I've ever had. Loaded, fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Godfather Sub
Brandon Hughes
The restaurant was empty when we arrived amazingly, so we were promptly greeted by the friendly staff and manager. Both my wife and I ordered the Italian Meatball sub. Absolutely delicious. I ordered the 10 inch with intentions of only eating half, but gorgeous down the entire thing in one sitting. I've been here a few times, and the staff has always been friendly and the restaurant clean. Definitely recommend going here if you're in the mood for a great sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Gracie Bumba
Tried to order twice on the app but the app is completely unusable. Tried to order on the website but you get the whole way through the entire order until it said that the restaurant is closed due to inclement weather. Meanwhile, we got there and not only was it open, there was no inclement weather. Probably just an issue with the available options for the managers to choose from on the website, but as a customer it was 10/10 frustrating.
When we got to the store, we were told the electricity was out and the oven just got fired up, so we couldn't order anything hot. That's totally fine because we were getting all cold stuff.
The ordering process is SO inefficient. The person taking our order was just filling out a slip. I could have filled out the slip instead of doing a full blown interview. Then we had to reiterate everything that we ordered to the cashier on the honors system... Why would you not communicate my order to the cashier? Why is there no digitalization of this process ? Or like ordering on a screen? I get that it's supposed to be "old timey" but still.
Again, corporate structure issue.
We got our food and: - The Godfather was soggy, as in soggy with water - The turkey had a long, blonde human hair in it
Fix your app, fix your website, fix your ordering process, fix your communication, fix your payment process, fix your food quality, and give your employees hair nets.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey, Uncle Louie, Godfather Sub
Scott
Based on food quality, service and atmosphere. Five stars. Price, Well we are all dealing with the pains of run away inflation, and a government that incentives people to stay home rather than work, increasing labor costs across the board (except for the consumers). $15 dollars for a large sub to be shared doesn't seem bad I guess, but we asked to combo the order with drink and chips and paid full price. Add cookies for the kiddos at home and now the obligatory tip screen ,and we walk out spending $35. I love you dibellas, I don't get to eat there as much as I used to because I no longer work near one, but wow $35 dollars for a large sub, two drinks, one bag of chips and cookies? Even if I worked nearby you would be relegated to an occasional splurge stop not a weekly stop.
Btw tip screens are major turn off for most of us. We think twice about getting food from places that have these. You did your job, hurray, here's a tip? Why not just make one price for the products and take away the cringe tip screens.
$35 dollars! Lol.
Atmosphere: 5
Food: 5
Service: 5
Michael Lee
Good food, service is solid.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: DiBella's Cheesesteak
Michelle Ice
OMG, this was my 1st time, and I can't wait to go back! They have delicious bread. The meat and cheese are full in the sandwich. There was no skipping on ingredient amounts. The Italian oil is the bomb. I got a 14-inch and took the other half to work the next day. Everyone in the car shared bites of each other's subs, and I loved them all.
Atmosphere: 2
Food: 5
Service: 5
Quentin H
Nice employees but my cheesesteak is horrible. Too much bread to meat/cheese ratio. Steak has no browning like it was grilled and seared, just looks heated up. There is like no seasoning or flavor. And it was almost 18 bucks. Really disappointed. Most of my reviews of places are positive too I’m not being a Karen. I’m sure the deli ones are better but man this is a travesty. Please fix your cheesesteaks.
Ordered my food and then watched the manager give my hogies to his roommate was too busy talking and joking with said roommate and the other employees to realize what happened or I would still be there waiting for my food
Jerome Jocuns
Managers Dave K and Andy always do a great job making sure my orders are accurate, and complete the first time! It is important to me when I bring Dibella's back for my staff that we have every thing we need,
Every one loves the sandwiches. We even had a crew member that needed a vegetarian sandwich last minute. My order was up dated and ready when I got there.
Atmosphere: 5
Food: 5
Service: 5
William Jackson
Still a good sub.
Atmosphere: 4
Food: 4
Service: 4
Joel
Good sandwiches usually. When I went a few months ago, we were given the completely wrong order. An employee switched up order numbers and gave 2 people the wrong sandwiches.
So I don't know ?♂️ but the sandwich I got was bland and absolutely flavorless, with not a single topping. No gift card, no willingness to correct the situation. They're too busy I guess.
Maybe my experience there, but I have no interest in returning to a business that doesn't sell you what you order.
Great place to get a hoagie. Plenty of sit down areas too.
Atmosphere: 5
Food: 5
Service: 5
Subs are good but service is very slow. Both times I have been in, it was not busy but it took forever to get a simple sub and both times, the same older male manager was yelling at workers.
Atmosphere: 3
Food: 4
Service: 2
Love subs? You'll love DiBella's. A nice, clean, comfortable place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Godfather Sub
Never had DiBella's before. Recently stopped here during a weekend stay in Pittsburgh. Ordered the Godfather sub, and it was probably the best sub I've ever had. Loaded, fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Godfather Sub
The restaurant was empty when we arrived amazingly, so we were promptly greeted by the friendly staff and manager. Both my wife and I ordered the Italian Meatball sub. Absolutely delicious. I ordered the 10 inch with intentions of only eating half, but gorgeous down the entire thing in one sitting. I've been here a few times, and the staff has always been friendly and the restaurant clean. Definitely recommend going here if you're in the mood for a great sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Tried to order twice on the app but the app is completely unusable. Tried to order on the website but you get the whole way through the entire order until it said that the restaurant is closed due to inclement weather. Meanwhile, we got there and not only was it open, there was no inclement weather. Probably just an issue with the available options for the managers to choose from on the website, but as a customer it was 10/10 frustrating.
When we got to the store, we were told the electricity was out and the oven just got fired up, so we couldn't order anything hot. That's totally fine because we were getting all cold stuff.
The ordering process is SO inefficient. The person taking our order was just filling out a slip. I could have filled out the slip instead of doing a full blown interview. Then we had to reiterate everything that we ordered to the cashier on the honors system... Why would you not communicate my order to the cashier? Why is there no digitalization of this process ? Or like ordering on a screen? I get that it's supposed to be "old timey" but still.
Again, corporate structure issue.
We got our food and:
- The Godfather was soggy, as in soggy with water
- The turkey had a long, blonde human hair in it
Fix your app, fix your website, fix your ordering process, fix your communication, fix your payment process, fix your food quality, and give your employees hair nets.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey, Uncle Louie, Godfather Sub
Based on food quality, service and atmosphere. Five stars.
Price, Well we are all dealing with the pains of run away inflation, and a government that incentives people to stay home rather than work, increasing labor costs across the board (except for the consumers).
$15 dollars for a large sub to be shared doesn't seem bad I guess, but we asked to combo the order with drink and chips and paid full price. Add cookies for the kiddos at home and now the obligatory tip screen ,and we walk out spending $35.
I love you dibellas, I don't get to eat there as much as I used to because I no longer work near one, but wow $35 dollars for a large sub, two drinks, one bag of chips and cookies?
Even if I worked nearby you would be relegated to an occasional splurge stop not a weekly stop.
Btw tip screens are major turn off for most of us. We think twice about getting food from places that have these. You did your job, hurray, here's a tip? Why not just make one price for the products and take away the cringe tip screens.
$35 dollars! Lol.
Atmosphere: 5
Food: 5
Service: 5
Good food, service is solid.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: DiBella's Cheesesteak
OMG, this was my 1st time, and I can't wait to go back! They have delicious bread. The meat and cheese are full in the sandwich. There was no skipping on ingredient amounts. The Italian oil is the bomb. I got a 14-inch and took the other half to work the next day. Everyone in the car shared bites of each other's subs, and I loved them all.
Atmosphere: 2
Food: 5
Service: 5
Nice employees but my cheesesteak is horrible. Too much bread to meat/cheese ratio. Steak has no browning like it was grilled and seared, just looks heated up. There is like no seasoning or flavor. And it was almost 18 bucks. Really disappointed. Most of my reviews of places are positive too I’m not being a Karen. I’m sure the deli ones are better but man this is a travesty. Please fix your cheesesteaks.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Great subs!
Atmosphere: 5
Food: 5
Service: 5
Ordered my food and then watched the manager give my hogies to his roommate was too busy talking and joking with said roommate and the other employees to realize what happened or I would still be there waiting for my food
Managers Dave K and Andy always do a great job making sure my orders are accurate, and complete the first time! It is important to me when I bring Dibella's back for my staff that we have every thing we need,
Every one loves the sandwiches. We even had a crew member that needed a vegetarian sandwich last minute. My order was up dated and ready when I got there.
Atmosphere: 5
Food: 5
Service: 5
Still a good sub.
Atmosphere: 4
Food: 4
Service: 4
Good sandwiches usually. When I went a few months ago, we were given the completely wrong order. An employee switched up order numbers and gave 2 people the wrong sandwiches.
So I don't know ?♂️ but the sandwich I got was bland and absolutely flavorless, with not a single topping. No gift card, no willingness to correct the situation. They're too busy I guess.
Maybe my experience there, but I have no interest in returning to a business that doesn't sell you what you order.
Atmosphere: 3
Food: 3
Service: 2
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