Right about a month ago, I stop here to get a dinner with my daughter, we order two soups, and two sandwiches which took about 35 minutes to prepare than we find out in a very rude matter that place was closed( even though there were patrons sitting aroun eating their orders)and we have to take our orders so. We were forced to eat them in our car since our home was still 1.1/2 hours away. So this would be my very final time to stop here even though Panera bread was one of my daughters favorite place. I would the the same for all you future customers, use your money where establishment appreciates you!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Broccoli Cheddar Soup
K Sutton
I love Panera. Very reliable, clean, nice place to meet people. I see more attys there than anywhere else.
Atmosphere: 5
Food: 5
Service: 3
Colin Nesbitt
Didn't even get to order. Was warned by a staff member that any orders placed would take 45 minutes to an hour to prepare.
Atmosphere: 1
Food: 1
Service: 1
J.C.
Huge SALAD sandwich but wrapped IDK how it all fell apart immediately and spilled EVERYWHERE. Not toasted either but that's something else. So, lesson is , if the Sammy is that big, don't wrap in in a tiny square . Please use larger wax butcher paper or extend the 2 pieces used in a square to make a longer rectangle so when humans pull it from the bag it does not explode into a million pieces. Thank you.
Atmosphere: 3
Food: 3
Service: 3
Alex Gruber
Waited over 30 minutes for food, all I got was 1 sandwich. Took forever and there was 20 people standing around, never coming back to this location
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mac & Cheese
Anonymous Person
I love the food. Really do. But every time I go there they are out of something. They were out of Pastries, not one to be had in the store. No avocado. No bread bowls. Last time I was there they were out of Pastries and avocado. I wonder if the place is closing soon.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Panera Bread, Toasted Garden Caprese, Greek Salad, Sesame Bagel, Blueberry Bagel, Mac & Cheese, Grilled Cheese, Broccoli Cheddar Soup, Caesar Salad, Asiago Bagel, Bacon Mac & Cheese
Elaina Metzgar
I originally wanted a soup bread bowl, however they were out of bread bowls. So I ordered a chicken bacon ranch sandwich. The sandwich I received only had about a tablespoon of filling. I was rather disappointed and don't plan to return again.
Atmosphere: 4
Food: 2
Service: 4
Kaylee Weisensee
I have been waiting over 45 minutes for my to go order. I understand it’s busy and y’all may be understaffed, but I’ve never seen people move so slow. As someone who works in the restaurant industry I want to say it is extremely frustrating to watch y’all work without even an ounce of urgency.
I will not be back to this location as there was not even an apology or a “thanks for your patience”.
Sarah White
They need to hire more workers. Waited 45 minutes to get my food.
Helder Nett
Food's fine, but don't expect to get what you want. I've (regretably) been to this location a half dozen times, usually before the dinner rush, and have been amazed every time at how much of their menu is "unavailable".
The last few times I have come they have been somewhere between mostly and ENTIRELY out of bread. How does a place with bread in the name run out of bread before dinner? I've had the bread bowl soup at other locations and I know it's amazing, but I've never had it at this location because they have never had it.
They said they were out of bread bowls and baguettes, but there were 7 bread bowls and 2 baguettes in the case. My boyfriend tried to buy them from the case so we could cut into them ourselves, but they still said they didn’t have any even though they were right in front of us lol? Weird and bizarre behavior.
Erin Bollman
4:30pm had no bread bowls and I was told there were no baguettes so I ordered regular bread but had to ask for it then they asked if I wanted a baguette. They had 2 left. Cashier was miserable.
Atmosphere: 1
Food: 2
Service: 1
Eric Rager
I can’t say anything negative about the food. It’s fantastic. I believe that perhaps they are struggling with staffing issues. I submitted my mobile order for pickup on my lunch break and had an appointment to get to. I submitted it about 13 mins prior to arrival. Estimated prep time said 15 mins. When I walked in there were 2 pages of “orders being prepared”. Over a dozen of us were crowded around the rapid order shelves watching the list. After arriving, it took another 15+ mins to finally get my order. Took over 30 mins. My sandwich was fantastic but the wait time was not efficient. I cannot afford to be over my allotted lunch period so we’ll see if I return anytime soon.
Atmosphere: 4
Food: 5
Service: 4
Dean Phillips
The Panera in Cranberry is super slow! We placed a simple order and it took nearly an hour before it was ready. It’s bad enough that the food is expensive relative to what you get. Don’t go hungry or take a few snacks with you while you wait.
Atmosphere: 2
Food: 2
Service: 1
Joe Patterson
They messed up 3 out of our 4 orders, didn't add any of the extras we paid for. Ordered Bacon Mac and cheese and they gave us regular mac and cheese. Won't be going back to Panara.
Right about a month ago, I stop here to get a dinner with my daughter, we order two soups, and two sandwiches which took about 35 minutes to prepare than we find out in a very rude matter that place was closed( even though there were patrons sitting aroun eating their orders)and we have to take our orders so. We were forced to eat them in our car since our home was still 1.1/2 hours away. So this would be my very final time to stop here even though Panera bread was one of my daughters favorite place. I would the the same for all you future customers, use your money where establishment appreciates you!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Broccoli Cheddar Soup
I love Panera. Very reliable, clean, nice place to meet people. I see more attys there than anywhere else.
Atmosphere: 5
Food: 5
Service: 3
Didn't even get to order. Was warned by a staff member that any orders placed would take 45 minutes to an hour to prepare.
Atmosphere: 1
Food: 1
Service: 1
Huge SALAD sandwich but wrapped IDK how it all fell apart immediately and spilled EVERYWHERE. Not toasted either but that's something else. So, lesson is , if the Sammy is that big, don't wrap in in a tiny square . Please use larger wax butcher paper or extend the 2 pieces used in a square to make a longer rectangle so when humans pull it from the bag it does not explode into a million pieces. Thank you.
Atmosphere: 3
Food: 3
Service: 3
Waited over 30 minutes for food, all I got was 1 sandwich. Took forever and there was 20 people standing around, never coming back to this location
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mac & Cheese
I love the food. Really do. But every time I go there they are out of something. They were out of Pastries, not one to be had in the store. No avocado. No bread bowls. Last time I was there they were out of Pastries and avocado. I wonder if the place is closing soon.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Panera Bread, Toasted Garden Caprese, Greek Salad, Sesame Bagel, Blueberry Bagel, Mac & Cheese, Grilled Cheese, Broccoli Cheddar Soup, Caesar Salad, Asiago Bagel, Bacon Mac & Cheese
I originally wanted a soup bread bowl, however they were out of bread bowls. So I ordered a chicken bacon ranch sandwich.
The sandwich I received only had about a tablespoon of filling. I was rather disappointed and don't plan to return again.
Atmosphere: 4
Food: 2
Service: 4
I have been waiting over 45 minutes for my to go order. I understand it’s busy and y’all may be understaffed, but I’ve never seen people move so slow. As someone who works in the restaurant industry I want to say it is extremely frustrating to watch y’all work without even an ounce of urgency.
I will not be back to this location as there was not even an apology or a “thanks for your patience”.
They need to hire more workers. Waited 45 minutes to get my food.
Food's fine, but don't expect to get what you want. I've (regretably) been to this location a half dozen times, usually before the dinner rush, and have been amazed every time at how much of their menu is "unavailable".
The last few times I have come they have been somewhere between mostly and ENTIRELY out of bread. How does a place with bread in the name run out of bread before dinner? I've had the bread bowl soup at other locations and I know it's amazing, but I've never had it at this location because they have never had it.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
They said they were out of bread bowls and baguettes, but there were 7 bread bowls and 2 baguettes in the case. My boyfriend tried to buy them from the case so we could cut into them ourselves, but they still said they didn’t have any even though they were right in front of us lol? Weird and bizarre behavior.
4:30pm had no bread bowls and I was told there were no baguettes so I ordered regular bread but had to ask for it then they asked if I wanted a baguette. They had 2 left. Cashier was miserable.
Atmosphere: 1
Food: 2
Service: 1
I can’t say anything negative about the food. It’s fantastic. I believe that perhaps they are struggling with staffing issues. I submitted my mobile order for pickup on my lunch break and had an appointment to get to. I submitted it about 13 mins prior to arrival. Estimated prep time said 15 mins. When I walked in there were 2 pages of “orders being prepared”. Over a dozen of us were crowded around the rapid order shelves watching the list. After arriving, it took another 15+ mins to finally get my order. Took over 30 mins. My sandwich was fantastic but the wait time was not efficient. I cannot afford to be over my allotted lunch period so we’ll see if I return anytime soon.
Atmosphere: 4
Food: 5
Service: 4
The Panera in Cranberry is super slow! We placed a simple order and it took nearly an hour before it was ready. It’s bad enough that the food is expensive relative to what you get. Don’t go hungry or take a few snacks with you while you wait.
Atmosphere: 2
Food: 2
Service: 1
They messed up 3 out of our 4 orders, didn't add any of the extras we paid for. Ordered Bacon Mac and cheese and they gave us regular mac and cheese. Won't be going back to Panara.
Atmosphere: 3
Food: 3
Service: 1
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