Philly Pretzel Factory

Excellent location - great pretzels and friendly staff. Clean too!

Atmosphere: 5

Food: 5

Service: 5

Their soft pretzels are so tasty, favorable, and soft. Could go for a lightly salted version, but it is easy enough to knock off salt. Perfect snack price.

Food: 5

Service: 5

Recommended dishes: Soft Pretzel

Jessica and the entire Cranberry Philadelphia Pretzel Factory team are amazing. So friendly and attentive to their customers. Jessica is also super supportive of the community. The pretzels, party trays and everything are also great. Wonderful for a parties, small get together or a quick snack. Highly recommended.

Excellent pretzels FRESHLY baked that are very fairly priced. Friendly quick service. Delicious! I believe their recipe is very similar to Wawa, which are my favorite, but I do not travel East as often anymore.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Pretzel, Large Rivet Party Tray

These were nothing special, the pretzels were what you would find at a ball game. This store will be closed in less than a year. The pretzel dog was old (the ends were discolored from sitting all day). They were not hot, think of a pretzel dog you would get at a 7-eleven on a spinning conveyer. I am being generous giving it 2 stars.

I like the pretzels here but on more than one occasion I’ve come 30+ minutes before the advertised closing time and the doors are locked. Unacceptable in my opinion. I can see a couple minutes early but this time was almost 45 minutes before the advertised closing time.

Atmosphere: 5

Food: 5

Service: 3

To start every experience I have had here has been great! I recently ordered online and arrived about 40 minutes before my scheduled pick up time, so my own fault there. That said they quickly prepared my order while I ran a few errands. When I arrived back about 15 minutes later everything was ready for pickup. Great place, fantastic pretzels!

Atmosphere: 5

Food: 5

Service: 5

Amazing customer service!

Bella is super kind!!!!

I love soft pretzels. These did not disappoint! Plain with Chedar to dip. ? Yum! A return visit is planned!

I love soft pretzels. These did not disappoint! Plain with Chedar to dip. 😋 Yum! A return visit is planned!

Staff is super friendly. The manager's customer service is top notch. I love getting the party trays for our parties.

Ordered a tray of rivets online, and it was ready in like 20mins! Everyone was happy and loved them. I like the rivets because you can just grab and go. I should have ordered extra sauce. We ate up the cinnamon!!!

Ordered a tray of rivets online, and it was ready in like 20mins! Everyone was happy and loved them. I like the rivets because you can just grab and go. I should have ordered extra sauce. We ate up the cinnamon!!!

I would literally die for a Pizza pretzel 10/10