Pizza Hut
10 St Francis Way #101, Cranberry
(724) 776-3111
Recent Reviews
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Always great
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Best ran store great customer service fresh fast and correct.
Atmosphere: 5
Food: 5
Service: 5
Pizza is always good, tried the melt today and was disappointed to say the least. Ilthe crust was tough. I'll stick to their pizza!
Atmosphere: 3
Food: 3
Service: 4
Do not order delivery from this location. I got off from a 9.5 hour shift, wanting a simple pasta and side of bread/cheese sticks around 9pm. I tipped near 40%, hoping this would incentivize quality service. Couldn't have been more wrong.
I get an email that the driver handed me my food. Never happened. Didn't even leave it outside my well lit house. (Note: this location uses doordash as a 3rd party delivery service, which you can't see if you order from the mobile website. Unlike a typical doordash order where you can track the dasher through the app). I call the driver, Manuel, twice. No response. I leave a message and call the restaurant. Someone named Brandon picks up, apologizes and says this occasionally happens with this driver. Fine. Everyone makes mistakes. Says he'll remake the food and send a new driver. I offer to tip him directly for doing so, he says its no problem (this is around 10pm, they don't close till 11).
I wait an extra 1 hour and 40 minutes. The second order does not arrive. I am hungry, pissed off, and down 40$ for absolutely nothing. By this time, the restaurant is closed, and I have to call again the following day for the full refund. Manager (I believe named Al?) Is thankfully very competent. Quickly and efficiently refunds me the full amount. I would rate the manager's service a solid 5/5 stars. However the conduct of the previous team members leaves much to be desired. I will not be purchasing from here again, and would recommend to only dine in at this location (at your own risk) due to this experience.
Atmosphere: 1
Food: 1
Service: 1
Absolutely wonderful 👍
Would definitely order from there again
Atmosphere: 5
Food: 5
Service: 5
Phone call is immediately directed to a customer service rep overseas. Broken English is their language, not mine. After struggling with the details of the order over the phone, I am told the price. Over $60 for two pizzas and an order of bread sticks. NO THANKS!
Service: 1
very well run branch. food was great and fast service. thank you. :)
Atmosphere: 5
Food: 5
Service: 5
Paid 27.00 plus a tip, and they didn't even cut the pizza, I literally had to tear it apart.
Atmosphere: 1
Food: 3
Service: 1
The food was horrible, don't provide napkins, utensils or paper plates with your to go orders. Won't be back.
Food: 1
Service: 1
Restaurantji Recommends
Best tasting pizza hut I've had in years. These guys are very good.
Atmosphere: 5
Food: 5
Service: 5
I ordered some boneless wings and breadsticks for carryout, which I have done many times before from other locations. However, the boneless wings were one of the most disgusting and unappetizing things I have ever paid for. The wings were just rubbery bites of plain chicken that the breading had completely fallen off of, and instead was swimming in a puddle of grease that was supposed to be garlic parm sauce. I have reached out through the appropriate channels multiple times to speak to someone at the location but I haven't heard anything back. I have no idea how anyone saw this and thought it was ok to serve.
Atmosphere: 3
Food: 1
Service: 3
Cajun traditional wings for the win
Atmosphere: 5
Food: 5
Service: 5
Great food but a little pricey.
Atmosphere: 5
Food: 5
Service: 5
COME ON DOWN TO THE HUT INDULGE IN GREAT PIZZA
Atmosphere: 5
Food: 5
Service: 5
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