the white lady there stay messing up your order you can tell she does not want to be there, but she does not listen. I ordered a coffee one time she didn’t even stir anything. I had to make sure today if she stirred my coffee and she still messed up my food order The customer service here sucks you order your order through the mobile to make sure you’re not there 20 minutes and you’re still there 20 minutes and they still mess up your order then when you call the phone number to speak to somebody it’s a magicJack number and you can’t get in touch with anybody so there’s no way for them to correct your order or to refund you your order when they have messed it up The worst Dunkin’ Donuts.
Service: 1
Preston Rumbold
Didn't know how to make a 5 and 5 coffe, if I ask for 5 sugars then I should have sugar in it. Tasted disgusting
Atmosphere: 1
Food: 1
Service: 1
John T
Great workers!!! 💪
Atmosphere: 4
Food: 5
Service: 5
Lisa Wayland
Honestly I go out of my way to get my coffee from this location. Its not as busy as some of the other locations but its the employees that really make the difference here. They are super friendly and warm.
Atmosphere: 4
Food: 4
Service: 5
ERS
Unlike when I was younger, they simply don't have a wide selection of donuts available at the store anymore. What they do have are good, fresh, and tasty though
Atmosphere: 3
Food: 4
Service: 4
Frank Rodriguez
Terrible service. Very slow and nasty people. Avoid this nightmare
Atmosphere: 1
Food: 1
Service: 1
James bell
Some of the donuts were hard and old. Fast service and the bathroom is clean.
Atmosphere: 3
Food: 2
Service: 4
Lynn Romagnano
Joena great customer service always smiling she knows my order makes my coffee with love
Jaden was awesome! Great service, very friendly and helpful. Thank you Jaden!
Service: 5
Tyler LeBlanc
I try and avoid this location at all costs and will happily drive miles out of my way to go to another store. Let's face it, no Dunkin gets it right every time, and you're probably more likely to find your soulmate than a consistent Dunkin, but this one is on another level. The drive through is about as backwards as possible and has a curb to seemingly keep you in once you place your order. There is a pretty good chance you will get stuck in this line with a couple cars in front of you for an incredibly long time. Granted on the weekends in summer the staff gets swamped, and it is hard to blame the few workers that are there. But do yourself a favor and go anywhere else.
Atmosphere: 1
Food: 1
Service: 3
Anna Bekker
Airy clean space. Quick service. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jackie Ferriola
I order from Dunkin’ OFTEN as I work 14 hour shifts and don’t always have time to make lunch. I have never been to a worse Dunkin before. They never have food!!!! How can you be in the food industry and never have half your menu? And I’ve even had them make me a different flavored drink and when I question it they say they ran out. So why would you not just refund me or ask if I wanted something different instead of trying to trick me by making a different drink but putting the sticker with my original order on it? The people there are very nice but the service is absolutely awful. Never ordering from here ever again. Issues 9/10 times here.
Atmosphere: 1
Food: 1
Service: 1
Brian
I came in to order a coffee. I was not greeted and largely ignored. I was the only customer in the restaurant. Finally, the employee looked at me and looked annoyed, then took my order. No greeting, no thank you. This is a location that i definitely would not recommend! They do not want your business!!
The first next gen Dunkin in Poconos, I love it
Atmosphere: 5
Food: 5
Service: 5
the white lady there stay messing up your order you can tell she does not want to be there, but she does not listen. I ordered a coffee one time she didn’t even stir anything. I had to make sure today if she stirred my coffee and she still messed up my food order The customer service here sucks you order your order through the mobile to make sure you’re not there 20 minutes and you’re still there 20 minutes and they still mess up your order then when you call the phone number to speak to somebody it’s a magicJack number and you can’t get in touch with anybody so there’s no way for them to correct your order or to refund you your order when they have messed it up The worst Dunkin’ Donuts.
Service: 1
Didn't know how to make a 5 and 5 coffe, if I ask for 5 sugars then I should have sugar in it. Tasted disgusting
Atmosphere: 1
Food: 1
Service: 1
Great workers!!! 💪
Atmosphere: 4
Food: 5
Service: 5
Honestly I go out of my way to get my coffee from this location. Its not as busy as some of the other locations but its the employees that really make the difference here. They are super friendly and warm.
Atmosphere: 4
Food: 4
Service: 5
Unlike when I was younger, they simply don't have a wide selection of donuts available at the store anymore. What they do have are good, fresh, and tasty though
Atmosphere: 3
Food: 4
Service: 4
Terrible service. Very slow and nasty people. Avoid this nightmare
Atmosphere: 1
Food: 1
Service: 1
Some of the donuts were hard and old. Fast service and the bathroom is clean.
Atmosphere: 3
Food: 2
Service: 4
Joena great customer service always smiling she knows my order makes my coffee with love
Atmosphere: 5
Food: 5
Service: 5
Nice view
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jaden was awesome! Great service, very friendly and helpful. Thank you Jaden!
Service: 5
I try and avoid this location at all costs and will happily drive miles out of my way to go to another store. Let's face it, no Dunkin gets it right every time, and you're probably more likely to find your soulmate than a consistent Dunkin, but this one is on another level. The drive through is about as backwards as possible and has a curb to seemingly keep you in once you place your order. There is a pretty good chance you will get stuck in this line with a couple cars in front of you for an incredibly long time. Granted on the weekends in summer the staff gets swamped, and it is hard to blame the few workers that are there. But do yourself a favor and go anywhere else.
Atmosphere: 1
Food: 1
Service: 3
Airy clean space. Quick service. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I order from Dunkin’ OFTEN as I work 14 hour shifts and don’t always have time to make lunch. I have never been to a worse Dunkin before. They never have food!!!! How can you be in the food industry and never have half your menu? And I’ve even had them make me a different flavored drink and when I question it they say they ran out. So why would you not just refund me or ask if I wanted something different instead of trying to trick me by making a different drink but putting the sticker with my original order on it? The people there are very nice but the service is absolutely awful. Never ordering from here ever again. Issues 9/10 times here.
Atmosphere: 1
Food: 1
Service: 1
I came in to order a coffee. I was not greeted and largely ignored. I was the only customer in the restaurant. Finally, the employee looked at me and looked annoyed, then took my order. No greeting, no thank you. This is a location that i definitely would not recommend!
They do not want your business!!
Atmosphere: 3
Food: 3
Service: 1
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