Plant to spend 20+ minutes in the drive through!! EVERY TIME!!!!
Atmosphere: 2
Food: 2
Service: 1
Bethany Fetfatzes
The wait was ridiculous, especially for an online order, and staff was rude about it, but other than that the food is very good
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Mac & Cheese, Broccoli Cheddar Soup
Alivia Austin
Food is always fresh and delicious. Bagels are well priced, light and delicious.
Usually takes a while for food to be made, but it's always well worth it.
Somewhat newly updated interior building. It always feels clean and cozy. Many seating options and I love sitting near the fireplace during the cool season.
Great food that is always fresh when ordered. Prices are a little bit higher than regular fast food but its healthier. My only gripe is how long the drive through takes but a small complaint compared to the service and quality.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mac & Cheese, Chicken Noodle
Tierra Schiavo
Thanks for all the spoons after me confronting you for forgetting one 😊 such nice customer service! Will not be coming back!! The guy at the window 20 minutes ago was so nice about it gave us 20 spoons for 1 broccoli cheddar soup! ❤️💝
Atmosphere: 1
Food: 5
Service: 1
Angel Browder
Went there today, 8/25, went on my lunch break which is an hour. Was told after ordering it will be a 20 minute wait. No problem... after waiting an hour, my lunch was over, my name on the board wasn't moving up, I asked if there was an update on my name and I understand they were WILD, but the manager was so rude. She said i don't even see your name on my board with an attitude, I said okay can I get a refund, I was told 20 minutes not an hour. She gave me the HARDEST TIME. don't tell me 20 minutes and make me wait an hour and act like I'm the problem. Never going back, got absolutely distrespected from the manager who told me to come back for a refund as they close at 10.
Atmosphere: 1
Food: 1
Service: 1
Monica G.
On Monday, August 26th, I went to Panera in Dickson City with my kids. While we were there, I noticed a tall, thin, bald man in blue jean overalls outside on the Panera patio, behaving inappropriately (he was feeling himself). Concerned for the many students and young children around, I reported him to the general manager. I spoke to her twice, and on the second occasion, she responded curtly, saying she couldn’t just leave her station to ask him to leave. She also mentioned that she knew exactly who I was referring to and that he was a regular customer. I wasn’t suggesting she confront him directly, but I wanted to make her aware of the situation. I don’t normally post things like this, but I feel it’s important to share so others can be cautious. It seems the restaurant is aware of what's happening but isn't taking any action.
Food was okay. It took us about 40 mins to get our food.
Atmosphere: 1
Food: 3
Service: 1
Tom Mielczarek
My wife and I came in for an early dinner on Friday (8/9). There was no one at the counter, after waiting a few minutes, and being observed by the food prep staff we used the ordering screens which didn’t quite give us the choices we wanted. All in all a very unsatisfactory experience
Placed a mobile order to pick up at the drive thru. I’ve been waiting 30 minutes at the window for my order. Would have left if it wasn’t already paid for and I know it would probably be an even bigger hassle to get a refund. I don’t think anyone is managing this place. They charge enough for their food to hire ! ? Definitely my last time going
C S
Don't go here if you actually want to get the food you ordered. Every time I come here my order is delayed and I'm waiting over 20 minutes. Today I waited 15 minutes in the drive thru only to be told they were so far behind my Order would be another 30 to 45 minutes and I could either pull around front and wait or I could leave my name and get a refund eventually. This is a constant issue at this location, Panera stop offering a service you can't provide.
Michael Shurtleff
Order ready upon arrival..
Atmosphere: 5
Food: 5
Service: 5
Deborah Mosiniak
Been here numerous times , usually it’s better than yesterday . Food looked like they just threw it on . Missing the avocado from the sandwhich. Just really sloppy .
Plant to spend 20+ minutes in the drive through!! EVERY TIME!!!!
Atmosphere: 2
Food: 2
Service: 1
The wait was ridiculous, especially for an online order, and staff was rude about it, but other than that the food is very good
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Mac & Cheese, Broccoli Cheddar Soup
Food is always fresh and delicious. Bagels are well priced, light and delicious.
Usually takes a while for food to be made, but it's always well worth it.
Somewhat newly updated interior building. It always feels clean and cozy. Many seating options and I love sitting near the fireplace during the cool season.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Bagel, Mac & Cheese, Chicken Noodle, Broccoli Cheddar Soup, Everything Bagel
Great food that is always fresh when ordered. Prices are a little bit higher than regular fast food but its healthier. My only gripe is how long the drive through takes but a small complaint compared to the service and quality.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mac & Cheese, Chicken Noodle
Thanks for all the spoons after me confronting you for forgetting one 😊 such nice customer service! Will not be coming back!! The guy at the window 20 minutes ago was so nice about it gave us 20 spoons for 1 broccoli cheddar soup! ❤️💝
Atmosphere: 1
Food: 5
Service: 1
Went there today, 8/25, went on my lunch break which is an hour. Was told after ordering it will be a 20 minute wait. No problem... after waiting an hour, my lunch was over, my name on the board wasn't moving up, I asked if there was an update on my name and I understand they were WILD, but the manager was so rude. She said i don't even see your name on my board with an attitude, I said okay can I get a refund, I was told 20 minutes not an hour. She gave me the HARDEST TIME. don't tell me 20 minutes and make me wait an hour and act like I'm the problem. Never going back, got absolutely distrespected from the manager who told me to come back for a refund as they close at 10.
Atmosphere: 1
Food: 1
Service: 1
On Monday, August 26th, I went to Panera in Dickson City with my kids. While we were there, I noticed a tall, thin, bald man in blue jean overalls outside on the Panera patio, behaving inappropriately (he was feeling himself). Concerned for the many students and young children around, I reported him to the general manager. I spoke to her twice, and on the second occasion, she responded curtly, saying she couldn’t just leave her station to ask him to leave. She also mentioned that she knew exactly who I was referring to and that he was a regular customer. I wasn’t suggesting she confront him directly, but I wanted to make her aware of the situation. I don’t normally post things like this, but I feel it’s important to share so others can be cautious. It seems the restaurant is aware of what's happening but isn't taking any action.
Food was okay.
It took us about 40 mins to get our food.
Atmosphere: 1
Food: 3
Service: 1
My wife and I came in for an early dinner on Friday (8/9). There was no one at the counter, after waiting a few minutes, and being observed by the food prep staff we used the ordering screens which didn’t quite give us the choices we wanted. All in all a very unsatisfactory experience
Atmosphere: 3
Food: 4
Service: 2
Great sandwich
Great deal BOGO5
Atmosphere: 4
Food: 5
Service: 5
I love this place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick drive thru. Great fresh salad
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order to pick up at the drive thru. I’ve been waiting 30 minutes at the window for my order. Would have left if it wasn’t already paid for and I know it would probably be an even bigger hassle to get a refund. I don’t think anyone is managing this place. They charge enough for their food to hire ! ? Definitely my last time going
Don't go here if you actually want to get the food you ordered. Every time I come here my order is delayed and I'm waiting over 20 minutes. Today I waited 15 minutes in the drive thru only to be told they were so far behind my Order would be another 30 to 45 minutes and I could either pull around front and wait or I could leave my name and get a refund eventually. This is a constant issue at this location, Panera stop offering a service you can't provide.
Order ready upon arrival..
Atmosphere: 5
Food: 5
Service: 5
Been here numerous times , usually it’s better than yesterday . Food looked like they just threw it on . Missing the avocado from the sandwhich. Just really sloppy .
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Turkey Avocado blt
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