Drove an hour to pick up a $2100 table for outside that we love. Knew from the get go something was going to be damaged. It was and then customer service says I can’t do anything and the manager offers $100 because they don’t have anymore in stock? So my only resort is to drive it an hour back and return it or take $100 gift card. Frustrated customer trying to just get a new base shipped to me….please help
Lucas Burns
Drove an hour to pick up a $2100 table for outside that we love. Knew from the get go something was going to be damaged. It was and then customer service says I can’t do anything and the manager offers $100 because they don’t have anymore in stock? So my only resort is to drive it an hour back and return it or take $100 gift card. Frustrated customer trying to just get a new base shipped to me….please help
Kris Kuzmick
I have to say Maria in the bakery department with glasses , she use to be in meat department is the most helpful outgoing and pleasant I must say . I wanted to recognize her for helping
Khuloud Alhassan
It’s the paradise 😂all shopping with double size and cheap prices ❤️you have to have membership in order to shop 😬
Ashley Danielle
Staff is fantastic and taking necessary steps to accommodate everyone during these trying times. Remember - they’re working & short staffed too…everyone’s trying and I give applause for staying strong!
Jennifer Ann
Great place to shop great prices
Ralph Chiplonia
Nice experience. First time at this location
Brianna Shannon
Good gas prices, tends to be busy so I recommend ringing out in the app, this store has a different selection than wilkesbarre so I recommend shopping both and the mini chicken tacos are amazing!
absolutely not when they can yell at a three year old and mother for not wearing a mask and telling us to leave her home when we told them she had a medical condition which i dont have to provide proof but could if needed . Nasty store do t care about customers .
Luis Taino Anaya
The managers at this location are rude, inconsiderate and do not care about their valued customers
Karen M. Garcia
So very disappointed after going in and stopping at customer service before starting my shopping Lisa the girl at customer service is extremely rude and disrespectful, and she was not even waiting on me another associate was. I've been a customer of Sam's for quite a long time and I have never been treated so rudely and disrespected. Definitely not happy with Sam's Club Scranton PA.
Sharon Minier
Love the pharmacy, can't beat the prices. I'm a plus member and I save $$$ hundreds.
Kate Paparazzo
Use the Sam’s Club app and skip the checkout line!
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Forever to get your order brought out to you at
Atmosphere: 2
Food: 3
Service: 2
Drove an hour to pick up a $2100 table for outside that we love. Knew from the get go something was going to be damaged. It was and then customer service says I can’t do anything and the manager offers $100 because they don’t have anymore in stock? So my only resort is to drive it an hour back and return it or take $100 gift card. Frustrated customer trying to just get a new base shipped to me….please help
Drove an hour to pick up a $2100 table for outside that we love. Knew from the get go something was going to be damaged. It was and then customer service says I can’t do anything and the manager offers $100 because they don’t have anymore in stock? So my only resort is to drive it an hour back and return it or take $100 gift card. Frustrated customer trying to just get a new base shipped to me….please help
I have to say Maria in the bakery department with glasses , she use to be in meat department is the most helpful outgoing and pleasant I must say . I wanted to recognize her for helping
It’s the paradise 😂all shopping with double size and cheap prices ❤️you have to have membership in order to shop 😬
Staff is fantastic and taking necessary steps to accommodate everyone during these trying times. Remember - they’re working & short staffed too…everyone’s trying and I give applause for staying strong!
Great place to shop great prices
Nice experience. First time at this location
Good gas prices, tends to be busy so I recommend ringing out in the app, this store has a different selection than wilkesbarre so I recommend shopping both and the mini chicken tacos are amazing!
Restaurantji Recommends
absolutely not when they can yell at a three year old and mother for not wearing a mask and telling us to leave her home when we told them she had a medical condition which i dont have to provide proof but could if needed . Nasty store do t care about customers .
The managers at this location are rude, inconsiderate and do not care about their valued customers
So very disappointed after going in and stopping at customer service before starting my shopping Lisa the girl at customer service is extremely rude and disrespectful, and she was not even waiting on me another associate was. I've been a customer of Sam's for quite a long time and I have never been treated so rudely and disrespected. Definitely not happy with Sam's Club Scranton PA.
Love the pharmacy, can't beat the prices. I'm a plus member and I save $$$ hundreds.
Use the Sam’s Club app and skip the checkout line!
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