Chick-fil-A
845 E Lancaster Ave, Downingtown
(610) 269-7828
Recent Reviews
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There food is amazing
Great food! I love coming here!
Atmosphere: 5
Food: 5
Service: 5
This place is everything you expect from a Chick fil A! Does not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Olivia Prince was the worst employee of any restaurant I've ever had to deal with. Was rude the entire encounter, and when I gave her cash she never came back out with the change. She waved at me from the window and put the leftover cash in her pocket.
Atmosphere: 1
Food: 5
Service: 1
I ordered through the app and for some reason I wasn’t able to scan the QR code. Brooklyn was taking orders in the first lane and when she finished she asked if I needed help. She was able to assist me and she figured it out. But while she was helping me an older man came out yelling at her to tell me I need to pull forward because I can’t just sit in the lane when she was clearly helping me. Didn’t ask if there was an issue or if he could help. He as very rude. Brooklyn was great and the definition of great customer service!
Service: 3
Always a great place to grab a bite
Atmosphere: 4
Food: 4
Service: 4
Worst experience no one answers the phone orders get processed and no delivery so I had to contact third partie they partnership with and still a run around so I have to contact my bank to dispute 😞 charges and not have what I ordered
Service: 1
Food is consistently good, service is top notch, and the drive through lines moves quickly even during the busy hours
Atmosphere: 5
Food: 5
Service: 5
The lords chicken never disappoints
Atmosphere: 5
Food: 5
Service: 5
Early morning run through the drive thru, open time 6:30am. Nuggets were NOT cooked all the way through. You know that gross texture you get when you’ve bitten into chicken that’s not completely done, yeah, that one. I would gladly wait a few extra minutes for chicken to be cooked well!
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
ABSOLUTELY TERRIBLE CUSTOMER SERVICE AT THE DRIVE THROUGH WINDOW. I HAD TO TELL HIM I HAD A ORDER FOR TWO DRINKS. all 9 other cars who ordered after me got their stuff. DO NOT GO TO THIS LOCATION IF YOU WANT GOOD FAST REASONABLE CUSTOMER SERVICE VERY POORLY RAN
Atmosphere: 1
Food: 1
Service: 1
We were pulling in the drive though and Mark the manager made us wait while he very degradingly yelled at his employee in the drive through while we sat there next to them with our window open. it was extremely awkward. the poor employee was doing great and mark was incredibly rude.
Atmosphere: 1
Food: 5
Service: 1
The staff and management are incompetent. It's no wonder why the employees are so unorganized and poorly trained. It's starts with management and at this location, the management needs to replaced immediately! They are so unorganized I don't know where to begin, so I'll simply say to anyone considering this location, go elsewhere, unless you enjoy cold, soggy and wrong orders, over and over and over again! It's truly inexcusable behavior and to make things worse, if that's even possible, they do-not support the US Military, which is despicable and appalling behavior! I definitely do-not recommend this place to anyone. Have a Blessed day....
Atmosphere: 1
Food: 1
Service: 1
Always a fantastic and efficient experience, food is great fast food
Atmosphere: 5
Food: 4
Service: 5
If there was a template for how fast food (and I hate to call them that) chains, Chick-fil-A is it. The busiest food chain by far, with most personal of service. The youngsters they hire are always friendly, courteous and smiling, not to mention the best chicken sandwiches on the market. Cheers to the Chick!
Atmosphere: 5
Food: 5
Service: 5
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