Chick-fil-A

845 E Lancaster Ave, Downingtown
(610) 269-7828

Recent Reviews

James Cannon

Most Chick-fil-A's do a great job, including this one.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac & Cheese, 10 Piece Nuggets with Waffle Fries

Lisa Grubb

Not as good as they once was. Alot of people at this loctîon. Quick and courteous service, very clean and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich

Richard Wilson

Our order was not taken correctly. Both of our sandwiches had tomatoes. We had clearly requested no tomatoes.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Grilled Chicken Sandwich

Paul Gisondi

Really unhappy with the staff. Asked for help with a small container so split order of fries would not spill in the car, and was rudely given a single napkin.Not cool.

Gina Thornton

Friendly staff Quick service

Atmosphere: 5

Food: 5

Service: 5

Gabrielle Hunter

Went thru the drive through. It was packed as usual . Waited half an hour for my food. Didn’t receive the correct order. Unfortunately I was unable to go back and had to leave . Called to resolve the problem no answer. The kids working there did their best, just think they are vastly understaffed . Out of money ,food and time from this experience.

Food: 1

Service: 1

fresh one

Most disorganized Chick-fil-A I've ever been to. I placed a simple mobile order and entered the drive-thru line and sat at the pickup window for 10 minutes and watched 12 cars leave that came in after me. They asked me three separate times what my name was. I eventually just took someone else's order because I was holding up my line so badly that Cars 4 behind me had their food and couldn't move because of me.I would like someone to explain to me how that even happens.

Food: 5

Service: 1

Jason Gill

I got free nuggets because of the sixers game. The Polynesian sauce is the absolute best condiment for the fries. They brought my food to me, which made me feel elitist... and that made me feel powerful and important. I *am* powerful and important!! Thank you Chick-fil-A.I didn't take a photo of my food. But I *do* have a photo of my dog you can look at while I figure out what the heck is in that Polynesian sauce.

Atmosphere: 5

Food: 5

Service: 5

Amapola Amapola

Their was not a play area, my daughter was very sad and disappointed. And there was no heat, it was very cold.

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Grilled Chicken, Spicy Chicken Sandwich

Madelyn Smith

Been going downhill a while. Used to be my favorite but they're doing the shrinkflation thing where nothing changes except the amount of food in your bag. Large fry wasn't full and I was actually a little insulted at the size of the nuggets.I used to have chik fil a all the time but it's pricey and now not even worth the cost?

Ryan Bair

I notified the staff in the drive through that the last time I was there they forgot to bring out my ice cream cone and I drove away without getting it. They told me unless I had a receipt that they wouldn’t give me my ice cream cone they owed me from 10 days prior. Why would they think I saved a receipt from 10 days ago. I would expect better customer service from this restaurant.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Sandwich

Andrew Geosits

Last 2/3 times I've been here I've waited 15-20 minutes for my food. It's pretty good but Chick Fil A usually is. Definitely not worth that wait and hassle though.

Atmosphere: 1

Food: 5

Service: 1

Kevin German

Good service.

Mario Brooks

We went here for lunch on 2/26/24 and was really great. The service was friendly and quick. The food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets, Polynesian Sauce, Chick-Fil-A Waffle Potato Fries

Juanita Moore

Dietary restrictions: The cobb salad was really good

Recommended dishes: Cobb Salad

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