Dairy Queen (Treat)

I love Dairy Queen 💛

Thank you so much for making our co-workers birthday a special day! I asked for a hand drawn picture and you did an amazing job!
Highly recommend this Dairy Queen.

Usually would never review DQ but here I am due to bad customer service. Ordered my daughter a new menu item. Brownies tasted like chemicals. I told the employee and asked her for a plain vanilla cone instead (charged full price. She had one bite of the $7 item and they didn’t even offer an apology). I tasted it myself something was definitely off. Not one smile or thank you, complete lack of customer service skills.

Very fast & friendly service. Always a great experience here.

I showed up at 8:30 and they already turned off the "open" sign. I asked the girl as she was cleaning up and she said we're closed. The sign on the door says 9 pm. She did not have a care in the world. Very disappointed.

Service: 1

Ordered a blizzard with chocolate ice cream and was made with vanilla. Employee REFUSED to make a new blizzard. Will NEVER go back there again.

When busy, these people hustle! Great team of young folk, worked together well!! ?

Atmosphere: 3

Food: 5

Service: 5

Was just there 15 minutes ago and waited 7 minutes and could not get any service. I said hello twice and could not get anybody to come out from the back to wait on me. I only wanted an ice cream cone. But I left empty handed. Horrible service. Will never go back.

Atmosphere: 1

Food: 1

Service: 1

A little messy, but it was the end of the night

Atmosphere: 4

Food: 4

Service: 5

It's DQ. All basically the same. Ice milk, not ice cream. I grew up on it, love it for a treat maybe a few times a year.

Atmosphere: 4

Food: 4

Service: 4

This place consistently closes 10-15 min earlier than stated on website. Poor.

Atmosphere: 1

Food: 4

Service: 1

I have been to this place several times, and as always had good experience, and this visit was not an exception. There is plenty of parking available. The store has enough seats and a nice ambiance to eat inside. The service is usually fast except on weekends due to the crowd. They make very good blizzards, shakes, and soft serves. Overall good place and gave me the "tried their ice cream cakes" and definitely worth it.

We normally stop in a few times a week after baseball. Our trip last week ended awfully. We were sitting there enjoying our ice cream when we were approached by one of the girls that worked there and told we needed to get up and leave so they could mop the floor because they close at 9:00. This was at 8:45. Terrible customer service on their part. Not sure we will return to the guthriesville store again. 😔

I found the staff to be extremely rude. I recently visited and asked specifically for a chocolate health blizzard with chocolate ice cream. The kid working made the wrong thing and refused to remake. Not the best customer service when a simple fix would have been to remake it. I guess that is what happens when child is a manager.

We just left there and I have to say all the kids working there were so nice and polite. The place was clean and our order was just right and made in a short time. No complaints here.