Nice Chinese Restaurant

Family owned and run local Chinese spot. VERY friendly staff and portions to a size i consistently safe half for leftovers. Menu has all the options you expect of a Chinese restaurant, your chicken or steak dishes, your lo meins and rices. Can get out arouns $13-$17/person and If you live in Downingtown you probably already have coupons for them in your mail.

Atmosphere: 5

Food: 5

Service: 5

Fantastic Food & Service

Atmosphere: 5

Food: 5

Service: 5

Incredible, I ordered my food to eat there and the lady who served us was throwing welts, it's very unpleasant.

Atmosphere: 1

Food: 3

Service: 1

Good food, good portions.

Atmosphere: 3

Food: 5

Service: 5

Food is very good but they have given me the wrong order the past 2 times and have not cared to fix it.

Atmosphere: 3

Food: 4

Service: 1

Got food poisoning from sweet & sour chicken on Christmas Eve. Had been here a few times before without incident.

Atmosphere: 1

Food: 1

Service: 1

We ordered 4 meals for take out. Food was to be ready for 6:15 pick up. We waited for 30 minutes for our order. They could not find our order!! When we got home, some food was cold. There was no sauce for sweet and sour meal. Will never go again !!! Horrible customer service!!!

Atmosphere: 1

Food: 1

Service: 1

They really are nice! I usually get Chinese food from another place but now they close at 8 and Nice is open until 9:30 so I gave them a try. The food was great and a large is really big! Very nice people too!

Atmosphere: 3

Food: 5

Service: 5

Lousy service!!! I watched the owner run from behind the counter to service the customer but when me and my co worker came in she didn’t act the way she did with the other ppl.

Atmosphere: 5

Food: 1

Service: 1

Great take out

Atmosphere: 4

Food: 5

Service: 5

The food was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Roll, House Special Lo Mein

I’m giving 2 stars just to be generous cause I feel bad, but maybe bad reviews would inspire the owners to do better…… this shouldn’t be called nice Chinese restaurant…. Maybe not nice.

The food is terrible. We just moved to the area and are trying out local places to figure out which ones are good or not. I will not be back here. Although the staff is very nice and polite, and the place looks to be clean, the food is trash.

We ordered take out.
Dry and bland chicken
Soggy dumblings that have no taste
Hard chicken in Lomain
The wontons in the wonton soups were literally falling apart cause they were so overcooked and the meat was hard.

This was the first time my husband didn’t finish his food in his entire life.

Also paid 50$ for everything, which is crazy, the price is way too high. I never paid more than 35$ for Chinese takeout and we always get the same things. Overpriced and gross.

I am not impressed, hopefully the ingredients become fresher and the chef steps his game up. I never really had bad Chinese food until I tried here.

Atmosphere: 5

Food: 1

Service: 5

Good food
To my liking

Atmosphere: 5

Food: 5

Service: 5

Terrible. Unless your hungry. Worst chicken and sauce. Prices are way to high for the bad menu.
No eggs in the fried rice.
Its literally your normal Chinese food.
Don't go here.

Atmosphere: 1

Food: 2

Service: 1

The food is ok, but my overall experience was disappointing for several reasons.

1. Unwelcoming Front Desk: The front desk staff, especially the elderly lady, was far from welcoming. She would simply throw the receipt at us. Imagine if I, as a customer, just threw my credit card at her while paying the bill—it would be deemed highly inappropriate. This lack of courtesy was quite off-putting.

2. Billing Discrepancy: The final bill was slightly higher than the menu prices. Although the difference was small, I am particular about where my money goes and believe that everything should be clearly stated on the receipt. When we asked for an explanation regarding the discrepancy, the staff started pointing toward our table and discussing something in their native language. While I'm not assuming they said anything negative, it made for a very uncomfortable experience.

3. Unpleasant Pickup Experience: We order some items for to-go. When our food was ready for pickup, the front desk lady directed us to where we could get forks, napkins, and sauce while standing in a manner that felt like she was preventing us from taking too much. When my wife took a fork, the lady remarked that she had already provided one. However, upon returning home, we realized that no fork had been included in our bag. I don't know how much they saved by not providing an extra fork, but this level of stinginess was quite annoying.

I hope the management takes these concerns seriously to improve their customer service.

Atmosphere: 2

Food: 3

Service: 1