Rita's Italian Ice & Frozen Custard

It depends which worker you get. Unfortunately, I had Veronica, and it was beyond gross. There were pieces of her hair on my ice cream, and she was coughing over the water ice bucket. Totally unacceptable. Ew.

Great 👍🏽 good service. Nice break on a hot day

Constant long waits with only ONE cashier while other workers are aimlessly sitting around inside. I spent 25 minutes waiting in line with only one person in front of me. More people need to work the cashiers avoid unhappy customers.

I usually have good service at this location, but tonight, the young gentleman, Aiden, left me with a dissatisfied experience. My sister asked about grape water ice, to which he said they didn’t have any, which is fine. However, he added “if it makes you feel any better, we had it yesterday.” That did not, in fact, make her feel better. He forgot our order and then said it had been a slow day and he just wanted to eat his cheesesteak. Very unprofessional coming from someone who has worked in the food service industry for almost seven years. The strawberry water ice also was not pumped enough and there were a ton of ice chunks. BRING BACK THE NERDS GRAPE WATER ICE PLEASE.

We have been to dozens of Rita's, this location is by far the best.

Love Rita's!

Emily Clarke is the greatest employee I’ve seen in the past half-decade, I, a pregnant single mother, walked into this Rita’s hoping for a sweet treat, but it quickly turned sour as I went into labor. Fearfully, I screamed for someone to call 911, but it was too late, Emily stepped up and helped deliver my baby, as well as give my newborn a frozen treat upon arrival. 10/10 customer service.

Don’t drive be, just stop, get it over with

Atmosphere: 5

Food: 5

Service: 5

These guys are too busy. Too busy to even answer the phone, ever, at any time. Go ahead and try to call. They don't answer and never can.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Quart Size Italian Ice

Lovely spot , easily accessible , welcoming staff , good atmosphere , less than 10 parking spots , loved the location located on route 30.

Atmosphere: 5

Food: 5

Service: 5

Too expensive for a small

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Swedish Fish

a sundae is a brownie with fudge and icecrema on the menu j got chocolate ice cream and whipped cream only

Subway

I go here with my kids often. Right around the corner from playground. The staff is nice. What more can you say. Rita's is always a good treat.

This one gets busy especially on hot days so have a backup plan for parking, the lot is really small and cramped when it's not full. The service here is always great.

Food: 5

Service: 5

Recommended dishes: Mango, Swedish Fish, Strawberry