Drive thru, ordered a Big Mac. Got home and no burger patties inside. I know, crazy and hard to believe. But true. Called the location to let them know and ask what can be done short of driving all the way back. The person on the phone who I suspect was not the manager said “well, why didn’t you check before you left?” So that about sums it up. Remember to check to make sure your order is not only correct, but that there is actually burgers in those buns folks. Wow.
dan najecki
I have NEVER dealt with a more unprofessional group of people than this location. We stood there OVER 40 minutes just wanting to ask if my mobile order went through and was constantly looked at by the manager but never acknowledged. After 20 minutes of standing at the register I was finally able to ask if they had my order and was told “I don’t know” before they went back to making other peoples orders. All I wanted/needed was 10 seconds of their time and couldn’t even get that. I will NEVER go back to this horrible, overpriced, underwhelming location again and I know everyone else that was also waiting won’t either.
Atmosphere: 1
Food: 1
Service: 1
Peter Wolset
Staffed by all employees who do their absolute best to ignore you. Always out of stock of any new items. Give you 1 sauce with a 6 piece nugget and want you to pay for any other sauces. So you get to have 3-4 nuggets with sauce. Hope you like the last 2 nuggets dry. No condiments or napkins available you have to ask the employees for everything and again they do their best to ignore anyone standing at the counter. You would think this location is in Kensington not Doylestown the way the make you ask or pay extra for everything. No wonder they can’t seem to keep any staff very long either.
Atmosphere: 1
Food: 2
Service: 1
Zach Godown JR
So me and my wife went through the Burger King two orders of number nine and the cheeseburgers are completely hard as a rock and stale. We also asked for sauce and they would not even give us any and we are normal customers and they denied it. I would like a refund these burgers are highly hard and stale and disgusting
Ashley Dipietro
I'm a normal customer that come around all the time I've always asked for sauce and I have paid and I've never received the sauces I work at a similar store and we do not charge for one thing of sauce it is ridiculous when you come through a McDonald's and you have to pay extra for one thing of sauce I highly recommend not coming to this McDonald's I've heard multiple problems when they have come to our store
ChiEf TiffNaw
Worst service and food ever. Asked for no pickles got the paper on the sandwich box saying NO pickles! Yet, they put pickles on it anyways. Its ridiculously priced to be getting incorrect and stale buns, all the sauce slapped on one side. The damn bun was a rock. This place is reason I've decided this company will never get another cent out of me. Oh and for a million dollar company to be asking the customer to round up is totally bull crap. They should round down! Hope this location are proud that they did such a crap job I wont be eating this crap ever again. I quit mcdonald's for 3 years don't know why I bothered trying it again.
Atmosphere: 1
Food: 1
Service: 1
Viktoriia Vysotska
This is the worst McDonald's I've ever been.They always leave something out of the order. I ordered 4 chicken strips and I only got 3 they didn't put the sauces that were supposed to be there and the chicken cutlet was tough. I always wait a long time for my order even if there are no people. I will never go back there again
Atmosphere: 1
Food: 1
Service: 1
Roxanne Bell
Just don’t go here, these people don’t deserve to have jobs
Atmosphere: 1
Food: 1
Service: 1
Lance Freeman
The paper straws make my orange juice taste like shit
To be totally honest, this is the worst McDonald's I've ever been too. The bathroom is always flooded and the workers are not washing their hands. How can they if the sink is flooded on the weekly basis. If you're a drive thru customer it's all smoking mirrors. If you love McDonald's like me you'll come weekly. The workers become jealous and make you feel like they did something to your food so you don't come back I just spend my last dollar here
Atmosphere: 1
Food: 1
Service: 1
Glenn Palmitessa
I've only been to this location three or four times. Two of the last three times, I went into the store to order off the screen. Both times, I ordered from the screen in the store. Check on my order and it hadn't been filled. Very frustrating
Atmosphere: 4
Service: 1
Siam Iamsakuldacha
Great experience at this McDonalds. Are inside and the place is very clean and spacious. Tables and chairs looked on the newer side. Staff was kind and good, especially for a fast food establishment.
Atmosphere: 4
Food: 4
Service: 4
Hanuma Chattala
The Spanish people serve there. They don’t speak good English. They don’t understand my requirements. Whenever I ask Small mocha coffee, they provide something else. Worst experience
Atmosphere: 1
Food: 1
Service: 1
Kay
I called this McDonald’s and spoke to a lady about my Uber Eats issue because it was sitting there for well over 45 minutes so I was just calling to see if they could remake it so I’m not eating cold food the lady put me on hold for 10 minutes then when I was trying to explain she cut me off and told me it wasn’t her problem and proceeded to hang up on me and I’m in disbelief with how rude she was and it was not professional whatsoever will be going to a different location next time because this was wrong in so many ways
Drive thru, ordered a Big Mac. Got home and no burger patties inside. I know, crazy and hard to believe. But true. Called the location to let them know and ask what can be done short of driving all the way back. The person on the phone who I suspect was not the manager said “well, why didn’t you check before you left?” So that about sums it up. Remember to check to make sure your order is not only correct, but that there is actually burgers in those buns folks. Wow.
I have NEVER dealt with a more unprofessional group of people than this location. We stood there OVER 40 minutes just wanting to ask if my mobile order went through and was constantly looked at by the manager but never acknowledged. After 20 minutes of standing at the register I was finally able to ask if they had my order and was told “I don’t know” before they went back to making other peoples orders. All I wanted/needed was 10 seconds of their time and couldn’t even get that. I will NEVER go back to this horrible, overpriced, underwhelming location again and I know everyone else that was also waiting won’t either.
Atmosphere: 1
Food: 1
Service: 1
Staffed by all employees who do their absolute best to ignore you. Always out of stock of any new items. Give you 1 sauce with a 6 piece nugget and want you to pay for any other sauces. So you get to have 3-4 nuggets with sauce. Hope you like the last 2 nuggets dry. No condiments or napkins available you have to ask the employees for everything and again they do their best to ignore anyone standing at the counter. You would think this location is in Kensington not Doylestown the way the make you ask or pay extra for everything. No wonder they can’t seem to keep any staff very long either.
Atmosphere: 1
Food: 2
Service: 1
So me and my wife went through the Burger King two orders of number nine and the cheeseburgers are completely hard as a rock and stale. We also asked for sauce and they would not even give us any and we are normal customers and they denied it. I would like a refund these burgers are highly hard and stale and disgusting
I'm a normal customer that come around all the time I've always asked for sauce and I have paid and I've never received the sauces I work at a similar store and we do not charge for one thing of sauce it is ridiculous when you come through a McDonald's and you have to pay extra for one thing of sauce I highly recommend not coming to this McDonald's I've heard multiple problems when they have come to our store
Worst service and food ever. Asked for no pickles got the paper on the sandwich box saying NO pickles! Yet, they put pickles on it anyways.
Its ridiculously priced to be getting incorrect and stale buns, all the sauce slapped on one side. The damn bun was a rock. This place is reason I've decided this company will never get another cent out of me.
Oh and for a million dollar company to be asking the customer to round up is totally bull crap. They should round down!
Hope this location are proud that they did such a crap job I wont be eating this crap ever again. I quit mcdonald's for 3 years don't know why I bothered trying it again.
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald's I've ever been.They always leave something out of the order. I ordered 4 chicken strips and I only got 3 they didn't put the sauces that were supposed to be there and the chicken cutlet was tough. I always wait a long time for my order even if there are no people. I will never go back there again
Atmosphere: 1
Food: 1
Service: 1
Just don’t go here, these people don’t deserve to have jobs
Atmosphere: 1
Food: 1
Service: 1
The paper straws make my orange juice taste like shit
Back to wawa
Good and on time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Restaurantji Recommends
To be totally honest, this is the worst McDonald's I've ever been too. The bathroom is always flooded and the workers are not washing their hands. How can they if the sink is flooded on the weekly basis. If you're a drive thru customer it's all smoking mirrors. If you love McDonald's like me you'll come weekly. The workers become jealous and make you feel like they did something to your food so you don't come back I just spend my last dollar here
Atmosphere: 1
Food: 1
Service: 1
I've only been to this location three or four times. Two of the last three times, I went into the store to order off the screen.
Both times, I ordered from the screen in the store. Check on my order and it hadn't been filled. Very frustrating
Atmosphere: 4
Service: 1
Great experience at this McDonalds. Are inside and the place is very clean and spacious. Tables and chairs looked on the newer side. Staff was kind and good, especially for a fast food establishment.
Atmosphere: 4
Food: 4
Service: 4
The Spanish people serve there. They don’t speak good English. They don’t understand my requirements. Whenever I ask Small mocha coffee, they provide something else. Worst experience
Atmosphere: 1
Food: 1
Service: 1
I called this McDonald’s and spoke to a lady about my Uber Eats issue because it was sitting there for well over 45 minutes so I was just calling to see if they could remake it so I’m not eating cold food the lady put me on hold for 10 minutes then when I was trying to explain she cut me off and told me it wasn’t her problem and proceeded to hang up on me and I’m in disbelief with how rude she was and it was not professional whatsoever will be going to a different location next time because this was wrong in so many ways
Service: 1
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