Some of the worst customer service of all time i’ve experienced. I was told to wait to have my order taken. I waited about 15 minutes while the other kiosk was fully active. I waited so long till there was such a back up and still not being helped I had to leave with no food and no interaction and no help. This is the exact reason I never go to Mcdonald’s. I go once to pick up food for a friend and I can’t even get helped.
Atmosphere: 1
Food: 1
Service: 1
Maria
Those chicken snack wraps are great on the go!!
Atmosphere: 5
Food: 5
Service: 5
Brian Kelly
I stopped by early Thursday morning and was greeted by Sofia. She was such a great worker super friendly, welcoming, and really made the start of my day better. Very professional, and kind. Food was fresh and came out quick!
Atmosphere: 5
Food: 5
Service: 5
Kevin Bryson
NOT fast food. OVER 15 minutes to PLACE an order and the only one in front of me was an employee.
Atmosphere: 4
Food: 4
Service: 2
Jesse Raphial
Stopped in the get the kid's some milkshakes and nuggets, stood at the register for 5 minutes, it wasn't busy, manager sitting at a table behind me, an employee told the other manager I was standing there, he told him to get back to work and not worry about us at the register. Most were not speaking English. I went across the street to the Burger King and was greeted very put-going and immediately and was in and out in 2-3 minutes. I blame management for ruining my experience, you can't call it fast food if no one is even at the register to greet you. Especially when you had at least a dozen people working.
Service: 1
Ben Tilghman
Went for thr Hello Kitty/TMNT toys for my kids. Ordered them, was confirmed on the screen. Got home and had an Elio toy and a random McD arch. Will literally never go here. Jamison is just as close.
Jennifer Hathaway
Order through Door Dash and you will not ever get your complete order. Very frustrating
Food: 1
Service: 1
Thomas Bowers
Amazing
Atmosphere: 5
Food: 5
Service: 5
Johnny
Very nice
Atmosphere: 5
Food: 5
Service: 5
Kevin Trathen (BanditKevin)
Watched the guy put the cleaning gloves to the fryer in where the hash browns were held before bagged. Told the manager she said the gloves were washed every night if that makes you feel better, honestly it doesn't since I saw him touch the chemical cleaner before hand. Food was bad, bagels were dry and hard, the hash browns were soggy and very salty. The manager on duty was Rachel
I had a very unpleasant experience at this McDonald’s. The employee who brought our order approached our table with an extremely unfriendly expression, as if he had some sort of personal problem with me – which is impossible, since I had never seen him before in my life. He then almost threw the tray onto our table, startling my young daughter. This kind of rude and aggressive behavior is unacceptable, especially in a place where families come to eat. It completely ruined what should have been a simple, pleasant visit.
Nicholas Suppi
Charge for extra sauce. Ridiculous
Josephine Bolster
Like everyone else, I have no idea why I even bother going to this location. It’s just convenient because my daughter’s Drs office is down the street and I can quick grab her lunch. They always forget stuff and god forbid you tell them, they give you an attitude. Maybe if you would actually check the orders and not forget stuff so frequently people wouldn’t have to ask twice. My. Daughter has NEVER received her juice box and many times they did not give her the apple slices that I specifically ask for. They forget straws, sauces, food. Ridiculous. If I could give 0 stars I would.
Tang Guo
This the worst McDonald I’ve ever been!! With the highest price and lowest service!! They miss food every time, either apple juice, source, or fries. I ordered one fish sandwich, 6 pieces nuggets, and a happy meal. They even missed 6 chicken nuggets and the fries in the happy meal. I only can get 6 nuggets back but without fries!! Strongly suggest check your orders before leave! It’s cannot believe such kind of problem last years!
Sandy Serafin
I don’t know why I keep giving this McDonald’s a chance! Every single time I go here I get super frustrated with my cold food or wrong food! When you politely tell the people that they made a mistake, you receive an attitude in return! Not sure why that is since THEY made a mistake! I truly don’t know how this place stays in business! I will not be going there again! Saving my money and energy for a business who does better!
Some of the worst customer service of all time i’ve experienced. I was told to wait to have my order taken. I waited about 15 minutes while the other kiosk was fully active. I waited so long till there was such a back up and still not being helped I had to leave with no food and no interaction and no help. This is the exact reason I never go to Mcdonald’s. I go once to pick up food for a friend and I can’t even get helped.
Atmosphere: 1
Food: 1
Service: 1
Those chicken snack wraps are great on the go!!
Atmosphere: 5
Food: 5
Service: 5
I stopped by early Thursday morning and was greeted by Sofia. She was such a great worker super friendly, welcoming, and really made the start of my day better. Very professional, and kind. Food was fresh and came out quick!
Atmosphere: 5
Food: 5
Service: 5
NOT fast food. OVER 15 minutes to PLACE an order and the only one in front of me was an employee.
Atmosphere: 4
Food: 4
Service: 2
Stopped in the get the kid's some milkshakes and nuggets, stood at the register for 5 minutes, it wasn't busy, manager sitting at a table behind me, an employee told the other manager I was standing there, he told him to get back to work and not worry about us at the register. Most were not speaking English. I went across the street to the Burger King and was greeted very put-going and immediately and was in and out in 2-3 minutes. I blame management for ruining my experience, you can't call it fast food if no one is even at the register to greet you. Especially when you had at least a dozen people working.
Service: 1
Went for thr Hello Kitty/TMNT toys for my kids. Ordered them, was confirmed on the screen. Got home and had an Elio toy and a random McD arch. Will literally never go here. Jamison is just as close.
Order through Door Dash and you will not ever get your complete order. Very frustrating
Food: 1
Service: 1
Amazing
Atmosphere: 5
Food: 5
Service: 5
Very nice
Atmosphere: 5
Food: 5
Service: 5
Watched the guy put the cleaning gloves to the fryer in where the hash browns were held before bagged. Told the manager she said the gloves were washed every night if that makes you feel better, honestly it doesn't since I saw him touch the chemical cleaner before hand.
Food was bad, bagels were dry and hard, the hash browns were soggy and very salty.
The manager on duty was Rachel
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I had a very unpleasant experience at this McDonald’s. The employee who brought our order approached our table with an extremely unfriendly expression, as if he had some sort of personal problem with me – which is impossible, since I had never seen him before in my life. He then almost threw the tray onto our table, startling my young daughter. This kind of rude and aggressive behavior is unacceptable, especially in a place where families come to eat. It completely ruined what should have been a simple, pleasant visit.
Charge for extra sauce. Ridiculous
Like everyone else, I have no idea why I even bother going to this location. It’s just convenient because my daughter’s Drs office is down the street and I can quick grab her lunch. They always forget stuff and god forbid you tell them, they give you an attitude. Maybe if you would actually check the orders and not forget stuff so frequently people wouldn’t have to ask twice. My. Daughter has NEVER received her juice box and many times they did not give her the apple slices that I specifically ask for. They forget straws, sauces, food. Ridiculous. If I could give 0 stars I would.
This the worst McDonald I’ve ever been!! With the highest price and lowest service!! They miss food every time, either apple juice, source, or fries. I ordered one fish sandwich, 6 pieces nuggets, and a happy meal. They even missed 6 chicken nuggets and the fries in the happy meal. I only can get 6 nuggets back but without fries!! Strongly suggest check your orders before leave! It’s cannot believe such kind of problem last years!
I don’t know why I keep giving this McDonald’s a chance! Every single time I go here I get super frustrated with my cold food or wrong food! When you politely tell the people that they made a mistake, you receive an attitude in return! Not sure why that is since THEY made a mistake! I truly don’t know how this place stays in business! I will not be going there again! Saving my money and energy for a business who does better!
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