Bakery On Clay
$$ • Bakery
Hours:
1602 Clay Ave, Dunmore
(570) 703-0819
About Bakery On Clay
Bakery On Clay Reviews
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This was the first time I had purchased from here and omg what a disappointment. I bought 2 cinnamon rolls, a blueberry muffin, a pumpkin spice roll, blueberry muffin and a banana crumb.I don't believe these were freshly made. They were horrible. I called to complain and no one answered. Unfortunately it cost me over $25 for it to be thrown in the garbage.
When you make a mistake or when you product doesn't meet a reasonable customer's expectations, you strive to make it right or better. What you dont do is blame the customer and tell them to go elsewhere. You dont tell them to not patronize small family run business. Frankly your cake was a major fail ....I tasted it and it was just a stage above a drakes vanilla cup cake......it had no orange flavor whatso ever...... if you cant admit a mistake and strive to make it better...read full review
Very disappointed in how they handle an issue that was clearly on them. Basically they just tell you to take your business elsewhere. I have owned my own business and I would have NEVER treated a customer in the manner that they did. Totally disrespectful to paying customers
Ratings
Menu
Hours
| Monday | Closed |
| Tuesday | 7:30AM - 2:30PM |
| Wednesday | 7:30AM - 2:30PM |
| Thursday | 7:30AM - 2:30PM |
| Friday | 7:30AM - 2:30PM |
| Saturday | 7:30AM - 2:30PM |
| Sunday | Closed |
Bakery On Clay is a must-visit spot for cake lovers. Their cupcakes are described as the greatest thing ever, and their banoffee cake with brown butter cream cheese icing is rated as AMAZING 10/10. The bakery goes above and beyond for specialty cake orders, always overdelivering on unique requests. Customers have had nothing but great experiences and highly recommend Bakery On Clay for all cake needs.