McDonald's
1201 Harry P O'Neill Hwy, Dunmore
(570) 343-6190
Recent Reviews
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So I go to this location a lot since its close to my job. I used my mobile app to order my breakfast or lunch whichever i am getting that day. So i order my lunch today and when I get to the drive thru window as i am sitting there watching the 4 workers including one of the management team stand there and talk and talk and talk as she is holding my food in her hand. Finally I get one to acknowledge that i am there and I ask for my food so the young girl at the window hands me my food and abruptly closes the window. No I am waiting for my drink. She finally reopens the window and I ask for my drink and I state that I am kind of in a rush I need to get back to work. The girl response by saying well if you are in a hurry then maybe you shouldn't come here again, as the team member from management is LAUGHING. Seriously.........
Service: 1
IF THEY CAN'T GET ONE SIMPLE THING LIKE THIS RIGHT THEN THEY CAN'T GET ANYTHING RIGHT WHY IF YOU ASK FOR 20 SUGARS IN YOUR COFFEE AND I'M NOT KIDDING YOU COULD ASK FOR 20 SUGAR PACKETS STILL THE COFFEE HAS NO SUGAR IN IT, IF YOU CAN'T GET THAT RIGHT YOU CAN'T GET ANYTHING RIGHT AND I'M SICK OF IT NO MATTER HOW MANY TIMES I ASK I COULD ASK FOR A HUNDRED SUGARS IN MY COFFEE IS STILL GOING TO BE AS BITTER AS CAN BE
Atmosphere: 1
Food: 1
Service: 1
Horrible service, called to ask a question and they hung up on me.
Atmosphere: 1
Food: 1
Service: 1
I haven't worked here in 15 years and the soda machine in the lobby is still broken as it was when I worked here. You would think after all this time you would just spend the money to fix the damn machine. No let's instead have customers hear workers complaining they have to get ice for them cause you the owner are too cheap to fix the machine. It's not the workers fault it's broken this freaking long it's yours(owner). Don't be a cheap twat waffle
Atmosphere: 2
Food: 4
Service: 4
Drive thru food was cold
Atmosphere: 5
Food: 1
Service: 5
Neat, clean and lots of parking spots.
Atmosphere: 5
Food: 5
Service: 5
RUDE! I GET THAT THE YOUNG PEOPLE TODAY DON'T HAVE THE PERSONALITY SKILLS THAT SOME OF US HAVE, BUT WHEN YOU ROLL UP TO A DRIVE-THRU MIND YOU THIS IS GOING TO BE THE THIRD TIME THAT I'VE ROLLED UP TO THIS DRIVE-THRU AT THIS TIME OF NIGHT AROUND 9:50 P.M., AND ALL THEY SAY TO YOU WHEN YOU ROLL UP IS WHAT CAN I GET YOU IN THE MOST RUDE UNPLEASANT UNWELCOMING VOICE, I ALWAYS BITE MY TONGUE WITH THIS BECAUSE I DON'T LIKE TO TAKE THINGS PERSONALLY BUT AT THE SAME TIME TODAY WHEN I ROLLED UP AND THEY SAID WHAT COULD I GET YOU, THEY WERE EXCESSIVELY RUDE IN THEIR TONE I WANTED THE MCFLURRY, AND THEY'RE IMMEDIATE RESPONSE WAS WE DON'T HAVE ICE CREAM., I LITERALLY HAD TO TAKE A PAUSE FOR A SECOND BECAUSE I'M JUST SO THROWN AWAY BY HOW PEOPLE TREAT PEOPLE THESE DAYS AND THIS IS A PLACE THAT PEOPLE DO GET PAID PRETTY WELL AT MCDONALD'S, BETTER THAN ME ACTUALLY WHEN I WAS WORKING IN THE HOTEL INDUSTRY, AND OUR JOB IS TO BE CUSTOMER SERVICE ORIENTED MAKING PEOPLE FEEL WELCOME TO COME TO YOUR LOCATION, WELL I DON'T WANT TO COME TO YOUR LOCATION ANYMORE BECAUSE IT WAS RUDE NOW DO I CARE THAT YOU DIDN'T HAVE ICE CREAM NO BUT YOU COULD HAVE SAID IT IN A NICER WAY AND YOU COULD SAY THINGS LIKE WELCOME TO MCDONALD'S LIKE WHEN I'M PUTTING EFFORT INTO BEING NICE AND KIND TO YOU SAYING HOW IS YOUR EVENING GOOD EVENING, JUST KIND WORDS THAT EVERY NORMAL CIVILIZED PERSON WOULD USE YOU SHOULD RESPOND WITH THE EXACT SAME THING ESPECIALLY WORKING IN THAT TYPE OF FIELD BUT THAT'S NOT THE WAY THAT THEY RESPONDED THEY WERE RUDE THIS IS THE THIRD TIME THIS HAS HAPPENED AND THIS IS THE ONLY TIME THAT I'M GOING THERE BECAUSE I'M NO LONGER GOING TO THIS LOCATION, THANK YOU HOPE PEOPLE CAN LEARN FROM THIS COMMENT
This is the worst McDonald's ever!!! Wait time is extremely long and your pryer is always messed up
Atmosphere: 1
Food: 1
Service: 1
They forgot multiple items in my order. Don’t recommend.
I haven’t been to McDonald’s in about two months. Almost every time we stopped our order was messed up so we just stopped going. My son asked if we could stop get McDonald’s tonight and got home open bag wrong order again.
Food: 3
Service: 1
Restaurantji Recommends
if I could give them a zero, I would every single time I come here I try to give them the benefit of the doubt No matter how many times I complain to the GM or anyone They are very disrespectful and rude They don’t even make the food, right I always have to come back through drive-through because they made it wrong and not only that you sit here and wait for a long time just to get something There’s a few more other McDonald’s around the area I would highly suggest going to them not this one.
Atmosphere: 1
Food: 1
Service: 1
One of the best McDonald's around. As usual always check your order before pulling away, or go inside to order.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Large Fries
Great coffee...
Atmosphere: 5
Food: 5
Service: 5
Ordered at kiosk took table tent as required. They didn't deliver the food, called the wrong number so my food sat. Ordered 2 cherry slushies, when I finally went to check the food that was still sitting on the counter, employee hands me 2 Coke and says that's all we have. No French fries available in the morning either.
Atmosphere: 1
Food: 1
Service: 1
Come here when you wanna sit for a half hour to be told your order didn’t go through, because ordering at the front is …outdated ? I’m here to buy my food, and leave. Not a social call.
Atmosphere: 1
Food: 1
Service: 1
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