I come here every day before work. I’m very happy with the customer service, as they make me feel like they’re excited to see me when I come around the drive through. It’s such a fast pace environment (I worked at Dunkin for three years, so I’ve experienced it) and they do a great job moving the line. I don’t always order the same thing, and they’ve always gotten my order right.
Jason Agostinelli
Quality here has really gone down hill. Multiple times the donuts have been stale tasting (at 8 am) and the bagels for the breakfast sandwich are worse than something you’d buy from a shelf prepackaged at the grocery store. Service ordering is slow because they’d rather you order at the kiosks which don’t always have all the available donut options.
Sean S
Called someone asking for the manager and got hung up on. No professionalism, no manners. This place is a joke and their kitchen also looks like an abomination.
Atmosphere: 1
Food: 1
Service: 1
Nicole Flood
My boyfriend and I went here the other day and we had a pretty pleasant experience while here. We had gotten donuts, a chai latte and a strawberry dragonfruit refresher and it was all delicious. Would definitely go back again in the future.
Atmosphere: 5
Food: 5
Service: 5
Jo B
Never makes my coffee right! If you get caramel it tastes expired! I asked for a certain amount of cream and sugar they always give me less! If they're not burning my mouth they are turning my stomach! 🤢 One of the worst dunkin' donuts in the area! I'll change my review when you better train your staff! And rotate inventory properly! If you want a good cup of coffee go to collegeville!
Atmosphere: 1
Food: 1
Service: 1
Cherna S
Ordered something from here and the cheese tasted spoiled and sour. The second day I ordered again and it still tasted spoiled. Not sure if it was the cheese or egg but it went bad. I am now sick with food poisoning. Eat here and risk getting sick….
Jenna Matta
This Dunkin’ is the best one i have ever been to! My drink is always made so amazing, the food always tastes great! My husband and i get coffee and food there on tuesday morning and i am never disappointed. often times when i go to dunkin my drink doesn’t end up tasting that good, NOT with this dunkin though!! my drink is always made soooo good!
Decent Dunkin, fresher food than the average Dunkin so I'm giving give stars to this one. Location is good and parking lot is easy to navigate. Somehow my meal ended up cheaper than the Dunkin donuts in the Lehigh valley by 2 dollars and change! Might have been a mistake but a good one!
Atmosphere: 5
Food: 5
Service: 4
ronalt MkDonalt
Decent Dunkin, fresher food than the average Dunkin so I'm giving give stars to this one. Location is good and parking lot is easy to navigate. Somehow my meal ended up cheaper than the Dunkin donuts in the Lehigh valley by 2 dollars and change! Might have been a mistake but a good one!
Store manager very rude just bcas we the restaurant she blocked the restroom they not giving free food
Rodney Gowans
Horrible customer service. I’ve been 3 times this week and every time order is wrong. Then last time had nerve to argue with me saying everyone “heard” me order even though the item I was given, I am allergic too. Will never be coming here again such a
Atmosphere: 2
Food: 3
Service: 1
Jason Cabot
This location has been overhauled. Along with the crew. The woman that works the window in the early morning is awesome. Always has my order right and very friendly to talk too.
Atmosphere: 5
Service: 5
Recommended dishes: Donuts, Bagels
Walter Reno
Been here twice, each time an order is wrong and they don’t seem to listen to customers
Rob Slater
Absolutely awful customer service. Tried ordering at the counter because the kiosk menu is awful. They didn't even look at me or tell me to use the kiosk. Finally used the kiosk. Spent $18 on donuts, a stuffed croissant, 2 fritters and coffee. They acted like my order was complete after giving me the burned croissant. 6 people working there, joking around, didn't even box my donuts, and then forgot the apple fritters I ordered. Practically nobody else in the store, only drive thru, and they acted like I didn't exist. Shouldn't take 10 minutes and numerous reminders to box donuts that are sitting on a shelf. Will not be returning here.
I come here every day before work. I’m very happy with the customer service, as they make me feel like they’re excited to see me when I come around the drive through. It’s such a fast pace environment (I worked at Dunkin for three years, so I’ve experienced it) and they do a great job moving the line. I don’t always order the same thing, and they’ve always gotten my order right.
Quality here has really gone down hill. Multiple times the donuts have been stale tasting (at 8 am) and the bagels for the breakfast sandwich are worse than something you’d buy from a shelf prepackaged at the grocery store. Service ordering is slow because they’d rather you order at the kiosks which don’t always have all the available donut options.
Called someone asking for the manager and got hung up on. No professionalism, no manners. This place is a joke and their kitchen also looks like an abomination.
Atmosphere: 1
Food: 1
Service: 1
My boyfriend and I went here the other day and we had a pretty pleasant experience while here. We had gotten donuts, a chai latte and a strawberry dragonfruit refresher and it was all delicious. Would definitely go back again in the future.
Atmosphere: 5
Food: 5
Service: 5
Never makes my coffee right! If you get caramel it tastes expired! I asked for a certain amount of cream and sugar they always give me less! If they're not burning my mouth they are turning my stomach! 🤢 One of the worst dunkin' donuts in the area! I'll change my review when you better train your staff! And rotate inventory properly! If you want a good cup of coffee go to collegeville!
Atmosphere: 1
Food: 1
Service: 1
Ordered something from here and the cheese tasted spoiled and sour. The second day I ordered again and it still tasted spoiled. Not sure if it was the cheese or egg but it went bad. I am now sick with food poisoning. Eat here and risk getting sick….
This Dunkin’ is the best one i have ever been to! My drink is always made so amazing, the food always tastes great! My husband and i get coffee and food there on tuesday morning and i am never disappointed. often times when i go to dunkin my drink doesn’t end up tasting that good, NOT with this dunkin though!! my drink is always made soooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted 12 Donuts, Croissant, Hash Browns, Donuts
Went inside, the ordering console is lousy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnut
Decent Dunkin, fresher food than the average Dunkin so I'm giving give stars to this one. Location is good and parking lot is easy to navigate. Somehow my meal ended up cheaper than the Dunkin donuts in the Lehigh valley by 2 dollars and change! Might have been a mistake but a good one!
Atmosphere: 5
Food: 5
Service: 4
Decent Dunkin, fresher food than the average Dunkin so I'm giving give stars to this one. Location is good and parking lot is easy to navigate. Somehow my meal ended up cheaper than the Dunkin donuts in the Lehigh valley by 2 dollars and change! Might have been a mistake but a good one!
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Store manager very rude just bcas we the restaurant she blocked the restroom they not giving free food
Horrible customer service. I’ve been 3 times this week and every time order is wrong. Then last time had nerve to argue with me saying everyone “heard” me order even though the item I was given, I am allergic too. Will never be coming here again such a
Atmosphere: 2
Food: 3
Service: 1
This location has been overhauled. Along with the crew. The woman that works the window in the early morning is awesome. Always has my order right and very friendly to talk too.
Atmosphere: 5
Service: 5
Recommended dishes: Donuts, Bagels
Been here twice, each time an order is wrong and they don’t seem to listen to customers
Absolutely awful customer service. Tried ordering at the counter because the kiosk menu is awful. They didn't even look at me or tell me to use the kiosk. Finally used the kiosk. Spent $18 on donuts, a stuffed croissant, 2 fritters and coffee. They acted like my order was complete after giving me the burned croissant. 6 people working there, joking around, didn't even box my donuts, and then forgot the apple fritters I ordered. Practically nobody else in the store, only drive thru, and they acted like I didn't exist. Shouldn't take 10 minutes and numerous reminders to box donuts that are sitting on a shelf. Will not be returning here.
Atmosphere: 1
Food: 1
Service: 1
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