Decent Dunkin, fresher food than the average Dunkin so I'm giving give stars to this one. Location is good and parking lot is easy to navigate. Somehow my meal ended up cheaper than the Dunkin donuts in the Lehigh valley by 2 dollars and change! Might have been a mistake but a good one!
Atmosphere: 5
Food: 5
Service: 4
Yogeshbabu Madanagopal
Store manager very rude just bcas we the restaurant she blocked the restroom they not giving free food
Rodney Gowans
Horrible customer service. I’ve been 3 times this week and every time order is wrong. Then last time had nerve to argue with me saying everyone “heard” me order even though the item I was given, I am allergic too. Will never be coming here again such a
Atmosphere: 2
Food: 3
Service: 1
Jason Cabot
This location has been overhauled. Along with the crew. The woman that works the window in the early morning is awesome. Always has my order right and very friendly to talk too.
Atmosphere: 5
Service: 5
Recommended dishes: Donuts, Bagels
Walter Reno
Been here twice, each time an order is wrong and they don’t seem to listen to customers
Rob Slater
Absolutely awful customer service. Tried ordering at the counter because the kiosk menu is awful. They didn't even look at me or tell me to use the kiosk. Finally used the kiosk. Spent $18 on donuts, a stuffed croissant, 2 fritters and coffee. They acted like my order was complete after giving me the burned croissant. 6 people working there, joking around, didn't even box my donuts, and then forgot the apple fritters I ordered. Practically nobody else in the store, only drive thru, and they acted like I didn't exist. Shouldn't take 10 minutes and numerous reminders to box donuts that are sitting on a shelf. Will not be returning here.
Atmosphere: 1
Food: 1
Service: 1
Simon Felix
stale croissant ?Rude
James Lento
Egg was at the bottom or bag nobody there but me unacceptable work
Darrin Wurst
The ladies of dd window are always smiling... Great service
Atmosphere: 5
Food: 5
Service: 5
John Wineburg
Human beings at the counter refused to take our order and made us go to a kiosk. Four of the six donuts we chose from the kiosk were out of stock when we finally got to the counter. What's the friggin' point?
Almost never opens their dining room. Why allow me to mobile order for walk-in when you then tell me to go wait in the drive thru behind 6 other cars who haven't even ordered yet?
Atmosphere: 1
Food: 2
Service: 1
Michael DeLuca
-0- STARS !! Walked in to order something and was totally ignored. After 5 minutes of actually waiting to see if they ask me what I wanted, I had to ask if I can order in the store or if I had to get back in my car and use the drive thru. They blew me off again for another 5 minutes LOLI was totally INVISABLE to them. I "actually" think I was ignored because of the color of my skin (White). There is no way I will return to this store. I'm not that desperate for an overpriced coffee or donut.
Aishwarya S
I want to give a 0 rating. I asked for a cappuccino with a shot of espresso. and I told the cashier again to make sure shot of espresso is there. They nodded and they gave me drip coffee with cream, I didn’t notice until I left from drive thru. It was TERRIBLE! The bad tasting coffee is not my annoyance as much as the lying and passing it under the rug as cappuccino! The hash browns were undercooked and gross.
Shawn
These people are so incredibly rude. They really, really don’t want you to order inside. I walked in for the first time and they barked something at me about scanning my mobile order. Well, I didn’t have a mobile order; I came inside to order. I asked if I could order and they said something unintelligible. I left and went to the DD down the road. They really need to work on their customer service I will never be back.
Kaoutar Loukili
The female taking orders was extremely rude and impatient. Once I requested my few items, throughout my request, I was promptly being cut off before I could finish my request. Furthermore, between a thick accent and her inability to properly communicate, additional items were being added to the order that did not need to be. I recommend some type of Customer Service training for this individual. This is unacceptable.
Decent Dunkin, fresher food than the average Dunkin so I'm giving give stars to this one. Location is good and parking lot is easy to navigate. Somehow my meal ended up cheaper than the Dunkin donuts in the Lehigh valley by 2 dollars and change! Might have been a mistake but a good one!
Atmosphere: 5
Food: 5
Service: 4
Store manager very rude just bcas we the restaurant she blocked the restroom they not giving free food
Horrible customer service. I’ve been 3 times this week and every time order is wrong. Then last time had nerve to argue with me saying everyone “heard” me order even though the item I was given, I am allergic too. Will never be coming here again such a
Atmosphere: 2
Food: 3
Service: 1
This location has been overhauled. Along with the crew. The woman that works the window in the early morning is awesome. Always has my order right and very friendly to talk too.
Atmosphere: 5
Service: 5
Recommended dishes: Donuts, Bagels
Been here twice, each time an order is wrong and they don’t seem to listen to customers
Absolutely awful customer service. Tried ordering at the counter because the kiosk menu is awful. They didn't even look at me or tell me to use the kiosk. Finally used the kiosk. Spent $18 on donuts, a stuffed croissant, 2 fritters and coffee. They acted like my order was complete after giving me the burned croissant. 6 people working there, joking around, didn't even box my donuts, and then forgot the apple fritters I ordered. Practically nobody else in the store, only drive thru, and they acted like I didn't exist. Shouldn't take 10 minutes and numerous reminders to box donuts that are sitting on a shelf. Will not be returning here.
Atmosphere: 1
Food: 1
Service: 1
stale croissant ?Rude
Egg was at the bottom or bag nobody there but me unacceptable work
The ladies of dd window are always smiling... Great service
Atmosphere: 5
Food: 5
Service: 5
Human beings at the counter refused to take our order and made us go to a kiosk. Four of the six donuts we chose from the kiosk were out of stock when we finally got to the counter. What's the friggin' point?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
Almost never opens their dining room. Why allow me to mobile order for walk-in when you then tell me to go wait in the drive thru behind 6 other cars who haven't even ordered yet?
Atmosphere: 1
Food: 2
Service: 1
-0- STARS !! Walked in to order something and was totally ignored. After 5 minutes of actually waiting to see if they ask me what I wanted, I had to ask if I can order in the store or if I had to get back in my car and use the drive thru. They blew me off again for another 5 minutes LOLI was totally INVISABLE to them. I "actually" think I was ignored because of the color of my skin (White). There is no way I will return to this store. I'm not that desperate for an overpriced coffee or donut.
I want to give a 0 rating. I asked for a cappuccino with a shot of espresso. and I told the cashier again to make sure shot of espresso is there. They nodded and they gave me drip coffee with cream, I didn’t notice until I left from drive thru. It was TERRIBLE! The bad tasting coffee is not my annoyance as much as the lying and passing it under the rug as cappuccino! The hash browns were undercooked and gross.
These people are so incredibly rude. They really, really don’t want you to order inside. I walked in for the first time and they barked something at me about scanning my mobile order. Well, I didn’t have a mobile order; I came inside to order. I asked if I could order and they said something unintelligible. I left and went to the DD down the road. They really need to work on their customer service I will never be back.
The female taking orders was extremely rude and impatient. Once I requested my few items, throughout my request, I was promptly being cut off before I could finish my request. Furthermore, between a thick accent and her inability to properly communicate, additional items were being added to the order that did not need to be. I recommend some type of Customer Service training for this individual. This is unacceptable.