Dunkin'
$ • Coffee Shops, Donuts
Hours:
2270 E Market St, East York
(717) 747-1025
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Ratings
Hours
Monday | 5AM - 8PM |
Tuesday | 5AM - 8PM |
Wednesday | 5AM - 8PM |
Thursday | 5AM - 8PM |
Friday | 5AM - 8PM |
Saturday | 5AM - 8PM |
Sunday | 5AM - 8PM |
Dunkin is a reliable spot for many, offering friendly staff and efficient service. Customers appreciate the honesty about product availability, especially for those with specific needs like decaf coffee. The employees handle rushes well, despite occasional wait times. Whether it's a hot coffee and bagel or a cold brew, orders are taken and filled promptly. The courteous interactions and cleanliness of the location make it a pleasant experience for visitors. This particular Dunkin stands out for its consistency and friendly service, making it a go-to spot for regulars and newcomers alike.
Recent feedback highlights the excellent customer service, especially from a barista named Kate, who is known for her patience and friendly demeanor when taking orders. However, there have been some concerns regarding order accuracy, with instances of incorrect drink preparations and unsatisfactory responses to complaints. For example, a customer received a drink with too much ice and had to return to get it corrected, which they appreciated. Another customer expressed disappointment with the Boston Creme donuts, noting that they lacked enough filling and felt their concerns were not addressed properly. Overall, while the service can be commendable, there are areas for improvement to enhance the customer experience.