For over 20 years, Chicken Primavera has been a family favorite in our home. We’ve enjoyed it countless times, and even got my daughter and grandchildren hooked on it. Yesterday was my daughter’s birthday, so she ordered the dish to celebrate. She even drove from NJ to PA to pick it up. When she got home, she was so disappointed—it didn’t taste like the Chicken Primavera we’ve loved for decades. Instead, it was just chicken in marinara sauce, which we personally don’t care for. We thought maybe it was a mistake.
Wanting to surprise her and make it right, I ordered it again today through the Slice app. Not only was there a big markup, but also over $10 in fees (including tip), making my order $40+ compared to her $25 in-store price. I was excited to think I’d fixed the birthday disappointment—until she called to say it was the exact same thing as yesterday.
I called Slice for a refund, but they said the restaurant denied it because “that’s how they make it now.” I called the restaurant myself and spoke to the manager, Lucy, explaining the entire situation. Her solution? A $5 credit each for my daughter and me. I pointed out that between us we’d spent nearly $70, and asked if they’d changed cooks. She admitted the recipe might have changed and suggested that “next time” we call and request the old recipe. Seriously?
While I was still writing this review, Lucy called back after speaking to the owner to offer a $10 total credit. That’s it. After 20+ years of loyalty, that’s how they handled it.
Sadly, they’ve lost two long-time customers, and I will be sharing this story often. If you’ve loved their Chicken Primavera in the past—be warned—it’s not the same anymore.
Food: 1
Service: 1
Kevin Brown
Best pizza in had in Easton!
Atmosphere: 5
Food: 5
Service: 5
chris w
Phenomenal pizza, rolls and entrees. Been coming here since I was a little kid.
Atmosphere: 5
Food: 5
Service: 5
Valerie Hoadley
First time at La Bella. I stopped there on a whim to get a few slices and ended up ordering a calzone. The choice was mini, small and large, I went with the small and it was huge, but so was the taste. I am from Jersey and I know good pizza and calzones. Hands-down, this was one of the best calzones I’ve ever had an it was picture perfect! I will definitely be revisiting and looking forward to another delicious menu choice. Staff is friendly, price was more than reasonable.
Atmosphere: 4
Food: 4
Service: 4
Ian Wright
The white pizza is unmatched
Atmosphere: 4
Food: 5
Service: 4
Kevin Court
Excellent food, HUGE servings! You can tell they care about your experience!
Atmosphere: 5
Food: 5
Service: 5
Naz B
Outstanding food, but please stop using Slice, there poor performance will hurt you
Food: 5
Service: 5
Jaimie Ely
The pizza was amazing, the sauce was so good! Very friendly staff also!
Atmosphere: 5
Food: 5
Service: 5
Susan Silverthorn
This place has the best italian food! I love their chicken Parmesan and spaghetti! Plus you get so much, you can take the rest home and have another meal!
Had a real good steak sandwich for lunch. Fries were soso. I was annoyed with the 3%charge for using a credit card. I believe that to be just the cost of doing business. All in all, I will go back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesesteak
David Weaver
It was takeout the last time, but I have eaten there many times and the pizza and subs are ALWAYS great and the service is excellent!! You should definitely go there!
Atmosphere: 5
Food: 5
Service: 5
Patrick Davila
Never had bad food. The grandma pie is phenomenal. The regular large pie is excellent. The eggplant lasagna is fantastic. Like any place it gets busy. The only negative is finding parking.
Atmosphere: 4
Food: 5
Service: 5
Ray Zweigle
Love this place. Our food was so delicious. And our waitress Brigid went above and beyond to ensure everything was perfect. And it was... A billion thumbs up 👍🏿
For over 20 years, Chicken Primavera has been a family favorite in our home. We’ve enjoyed it countless times, and even got my daughter and grandchildren hooked on it. Yesterday was my daughter’s birthday, so she ordered the dish to celebrate. She even drove from NJ to PA to pick it up.
When she got home, she was so disappointed—it didn’t taste like the Chicken Primavera we’ve loved for decades. Instead, it was just chicken in marinara sauce, which we personally don’t care for. We thought maybe it was a mistake.
Wanting to surprise her and make it right, I ordered it again today through the Slice app. Not only was there a big markup, but also over $10 in fees (including tip), making my order $40+ compared to her $25 in-store price. I was excited to think I’d fixed the birthday disappointment—until she called to say it was the exact same thing as yesterday.
I called Slice for a refund, but they said the restaurant denied it because “that’s how they make it now.” I called the restaurant myself and spoke to the manager, Lucy, explaining the entire situation. Her solution? A $5 credit each for my daughter and me. I pointed out that between us we’d spent nearly $70, and asked if they’d changed cooks. She admitted the recipe might have changed and suggested that “next time” we call and request the old recipe. Seriously?
While I was still writing this review, Lucy called back after speaking to the owner to offer a $10 total credit. That’s it. After 20+ years of loyalty, that’s how they handled it.
Sadly, they’ve lost two long-time customers, and I will be sharing this story often. If you’ve loved their Chicken Primavera in the past—be warned—it’s not the same anymore.
Food: 1
Service: 1
Best pizza in had in Easton!
Atmosphere: 5
Food: 5
Service: 5
Phenomenal pizza, rolls and entrees. Been coming here since I was a little kid.
Atmosphere: 5
Food: 5
Service: 5
First time at La Bella.
I stopped there on a whim to get a few slices and ended up ordering a calzone. The choice was mini, small and large, I went with the small and it was huge, but so was the taste. I am from Jersey and I know good pizza and calzones. Hands-down, this was one of the best calzones I’ve ever had an it was picture perfect! I will definitely be revisiting and looking forward to another delicious menu choice.
Staff is friendly, price was more than reasonable.
Atmosphere: 4
Food: 4
Service: 4
The white pizza is unmatched
Atmosphere: 4
Food: 5
Service: 4
Excellent food, HUGE servings! You can tell they care about your experience!
Atmosphere: 5
Food: 5
Service: 5
Outstanding food, but please stop using Slice, there poor performance will hurt you
Food: 5
Service: 5
The pizza was amazing, the sauce was so good! Very friendly staff also!
Atmosphere: 5
Food: 5
Service: 5
This place has the best italian food! I love their chicken Parmesan and spaghetti! Plus you get so much, you can take the rest home and have another meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veal Parmesan with Spaghetti, Baked Ziti, Cheese Steak Sandwich
Best in town and the cheesesteaks are to die for and humungo
Restaurantji Recommends
Had a real good steak sandwich for lunch. Fries were soso. I was annoyed with the 3%charge for using a credit card. I believe that to be just the cost of doing business. All in all, I will go back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesesteak
It was takeout the last time, but I have eaten there many times and the pizza and subs are ALWAYS great and the service is excellent!! You should definitely go there!
Atmosphere: 5
Food: 5
Service: 5
Never had bad food. The grandma pie is phenomenal. The regular large pie is excellent. The eggplant lasagna is fantastic. Like any place it gets busy. The only negative is finding parking.
Atmosphere: 4
Food: 5
Service: 5
Love this place. Our food was so delicious. And our waitress Brigid went above and beyond to ensure everything was perfect. And it was... A billion thumbs up 👍🏿
Totally loved it.
Atmosphere: 5
Food: 5
Service: 5
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