ordered doordash and literally payed an extra $5 for a bread bowl and they didn’t even give me one. I understand if they just didn’t have them but there was absolutely no compensation to make up for the extra money I payed for the item I didn’t even receive
Margaret Gergar
Is not clean. We were there a few times lately and always have to clean our table. The bathroom is also not sanitary. There was also hair I my food. The coffee is not hot and usually have to ask for coffee due to urns being empty. Will not be going to Paneras in the future. Staff always seems stressed.
Atmosphere: 1
Food: 1
Service: 1
S Misczenski
Fruit cup was not as pictured, coffee was empty, no creamer, table was sticky and rug was filthy with food
Service: 1
First Name Last Name
If you're charging a customer for a thing, and it's a take out order, make sure that thing is in the bag. Especially if they leave a tip.
Atmosphere: 4
Food: 4
Service: 2
Kelsey R
I drove 15 minutes to get to the store for them to tell me they were closed at 845. Given, I know that's close to closing time, but if the website says 9, then I should be able to get service up until that point. Especially for quick take out.
Kobie Smith
I’ve had multiple frustrating experiences at this Panera Bread location . I placed an order through the drive-thru, and not once, but twice, the order was made wrong. When I brought it to the staff’s attention, there was no offer of compensation or an apology—just a dismissive attitude. On top of that, the drive-thru menu light was broken, making it incredibly difficult to read the menu. I’ve never experienced such poor customer service at a Panera before.
Sushant Gopal Agarwal
Didn’t get a simple sandwich right (soggy as opposed to toasted).. pathetic quality; please avoid if you can
Atmosphere: 3
Food: 1
Service: 1
Ashley Scott
Quality has gone down hill. Panera has always been a little pricier which was easier go deal with when the quality was better. 2 soggy sandwiches that were super small. The french onion soup was just broth and onions, no crutons or cheese. The bread wasn't crunchy and tasted almost sweet. This will be my last go at panera, clearly corporate got greedy.
Food: 1
Service: 4
David R Peschel
Top Notch tomato soup
Atmosphere: 5
Food: 5
Service: 5
Desiree pavloty
I am not feeling well. I decided to use the app, and order for drive through pick up. My food hit the spot, exactly what I wanted and needed and made perfectly. My food was ready when I arrived. And the staff was extremely friendly. I highly recommend
Solicitous staff. Good handicap parking. Just lovely
Vegetarian options: Many options available with no meat. Tasty
Parking: Plenty of free parking
Wheelchair accessibility: We used a wheelchair. Staff offered to bring food to table
Atmosphere: 5
Food: 5
Service: 5
Kim Hein
Can't rate the service because I placed my own order. The food has lost some of it's quality... I got a you pick two with a Caesar salad and mac and cheese. The salad barely had dressing and the mac and cheese was so small it didn't even fill out the bottom of the bowl - look at the pic. Disappointed considering it seems like sizes are getting smaller but prices have stayed the same / gone up.
Atmosphere: 3
Food: 2
Debbie Kaye
Chicken Bacon Rancher YUM!
Food: 5
Service: 5
Recommended dishes: Tomato Basil blt, Mac & Cheese, Brownie
MANISH Patel
Not very clean. I ordered caesar salad and there was barely any cheese in there. The lettuce peaces were stale. Apples we got with our order were nice, sweet and juicy though
Atmosphere: 5
Food: 3
Service: 5
Jc
You need to take action. Man's bathroom is never clean. always that smells urine. Please please clean the bathroom every single day. That's disgusting ?
ordered doordash and literally payed an extra $5 for a bread bowl and they didn’t even give me one. I understand if they just didn’t have them but there was absolutely no compensation to make up for the extra money I payed for the item I didn’t even receive
Is not clean. We were there a few times lately and always have to clean our table. The bathroom is also not sanitary. There was also hair I my food. The coffee is not hot and usually have to ask for coffee due to urns being empty. Will not be going to Paneras in the future. Staff always seems stressed.
Atmosphere: 1
Food: 1
Service: 1
Fruit cup was not as pictured, coffee was empty, no creamer, table was sticky and rug was filthy with food
Service: 1
If you're charging a customer for a thing, and it's a take out order, make sure that thing is in the bag. Especially if they leave a tip.
Atmosphere: 4
Food: 4
Service: 2
I drove 15 minutes to get to the store for them to tell me they were closed at 845. Given, I know that's close to closing time, but if the website says 9, then I should be able to get service up until that point. Especially for quick take out.
I’ve had multiple frustrating experiences at this Panera Bread location . I placed an order through the drive-thru, and not once, but twice, the order was made wrong. When I brought it to the staff’s attention, there was no offer of compensation or an apology—just a dismissive attitude. On top of that, the drive-thru menu light was broken, making it incredibly difficult to read the menu. I’ve never experienced such poor customer service at a Panera before.
Didn’t get a simple sandwich right (soggy as opposed to toasted).. pathetic quality; please avoid if you can
Atmosphere: 3
Food: 1
Service: 1
Quality has gone down hill. Panera has always been a little pricier which was easier go deal with when the quality was better. 2 soggy sandwiches that were super small. The french onion soup was just broth and onions, no crutons or cheese. The bread wasn't crunchy and tasted almost sweet. This will be my last go at panera, clearly corporate got greedy.
Food: 1
Service: 4
Top Notch tomato soup
Atmosphere: 5
Food: 5
Service: 5
I am not feeling well. I decided to use the app, and order for drive through pick up. My food hit the spot, exactly what I wanted and needed and made perfectly. My food was ready when I arrived. And the staff was extremely friendly. I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Restaurantji Recommends
Solicitous staff. Good handicap parking. Just lovely
Vegetarian options: Many options available with no meat. Tasty
Parking: Plenty of free parking
Wheelchair accessibility: We used a wheelchair. Staff offered to bring food to table
Atmosphere: 5
Food: 5
Service: 5
Can't rate the service because I placed my own order. The food has lost some of it's quality... I got a you pick two with a Caesar salad and mac and cheese. The salad barely had dressing and the mac and cheese was so small it didn't even fill out the bottom of the bowl - look at the pic. Disappointed considering it seems like sizes are getting smaller but prices have stayed the same / gone up.
Atmosphere: 3
Food: 2
Chicken Bacon Rancher YUM!
Food: 5
Service: 5
Recommended dishes: Tomato Basil blt, Mac & Cheese, Brownie
Not very clean. I ordered caesar salad and there was barely any cheese in there. The lettuce peaces were stale.
Apples we got with our
order were nice, sweet and juicy though
Atmosphere: 5
Food: 3
Service: 5
You need to take action.
Man's bathroom is never clean. always that smells urine. Please please clean the bathroom every single day. That's disgusting ?
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