I bought 25 fresh out of the oven. Get them while they are hot. Thank you Bilal for all of your help.
Atmosphere: 5
Food: 5
Service: 5
Erik Marquardt
Excellent service and amazing pretzels
Atmosphere: 5
Food: 5
Service: 5
danson andrew
Very quick and fresh pretzels
Atmosphere: 5
Food: 5
Service: 5
Jace Morgan
Out standing service. The lady was so nice at the counter when I was struggling.
Atmosphere: 5
Food: 5
Service: 5
Vanessa Jean
I had a great experience from Philly pretzel Factory from Easton. Their spicy pretzel are the best and the regular pretzel dog are great the kids love them. I can't wait to try the other pretzels.
Randy Almonte
Bileal gave me the best service in the entire world. Would recommend.
The pretzels are old, stale, and cold. I asked them if we could have one without salt, and they told me I can sit around and pick the salt off myself. Then they said if they have to make new ones it would take 10 minutes, but considering their limited options left at the counter I would’ve thought they would be working on some more already. I doubt I would ever go back for any reason.
Atmosphere: 1
Food: 1
Service: 1
Marc Suhr
Be careful here. I ordered 50 pretzels and was early for pickup. While I was waiting, I decided to order a rivet shaker. After receiving my order, I saw a sign that said it was an “Everyday Deal” of buy one, get one free rivet shakers. When I asked if I could get my free one, the gentleman said no, as if didn’t ask for it when I originally ordered.
Good customer service would have been to tell me about the everyday deal and make the offer when I originally ordered. Good customer service would have been to say, yes. Bad customer service is telling the customer no, you screwed up.
They could have made it easy. Instead, they challenged and lost a customer.
Atmosphere: 3
Food: 4
Service: 1
Heather Shoop
They’re very nice employees and very tasty pretzels, nice and fresh
I bought 25 fresh out of the oven. Get them while they are hot. Thank you Bilal for all of your help.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and amazing pretzels
Atmosphere: 5
Food: 5
Service: 5
Very quick and fresh pretzels
Atmosphere: 5
Food: 5
Service: 5
Out standing service. The lady was so nice at the counter when I was struggling.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience from Philly pretzel Factory from Easton. Their spicy pretzel are the best and the regular pretzel dog are great the kids love them. I can't wait to try the other pretzels.
Bileal gave me the best service in the entire world. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
These are the best pretzels in the town.
Da best in the west
Atmosphere: 5
Food: 5
Service: 5
The freshest pretzels in town!
Best pretzel!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
The pretzels are old, stale, and cold. I asked them if we could have one without salt, and they told me I can sit around and pick the salt off myself. Then they said if they have to make new ones it would take 10 minutes, but considering their limited options left at the counter I would’ve thought they would be working on some more already. I doubt I would ever go back for any reason.
Atmosphere: 1
Food: 1
Service: 1
Be careful here. I ordered 50 pretzels and was early for pickup. While I was waiting, I decided to order a rivet shaker. After receiving my order, I saw a sign that said it was an “Everyday Deal” of buy one, get one free rivet shakers. When I asked if I could get my free one, the gentleman said no, as if didn’t ask for it when I originally ordered.
Good customer service would have been to tell me about the everyday deal and make the offer when I originally ordered. Good customer service would have been to say, yes. Bad customer service is telling the customer no, you screwed up.
They could have made it easy. Instead, they challenged and lost a customer.
Atmosphere: 3
Food: 4
Service: 1
They’re very nice employees and very tasty pretzels, nice and fresh
Atmosphere: 5
Food: 5
Service: 5
Very nice employees and pretzels very tasty
Atmosphere: 5
Food: 5
Service: 5
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