this Mcdonalds is probably the worst one in valley….Wether i come to the drive thru or order door dash. there are always an issue… ESPECIALLY WHEN ORDERING COFFEE!!!!!
three times in last week alone while in drive thru when being handed the coffee the lid came off and coffee was spilled on my hand!!
then this morning I was delivered door dash the employee that packed the order cut a cup carrier in half put the hot coffee and vanilla milkshake in the same holder… the coffee spilled over the entire order of food and melted the milkshake
This store is ruining your brand!!!!
Vultures Klub
Horrible literally called before I place my order and they still did it wrong didn’t make my fries everything was cold js bad service in general 🤦🏾♂️🤦🏾♂️
Atmosphere: 1
Food: 1
Service: 1
Carlos Santos
Didn’t get my fries with my order then took for ever after I had to go back inside
Atmosphere: 2
Food: 4
Service: 1
nazareth marenco
The bathroom was very dirty and the service was slow. The tables were sticky and dirty.
Atmosphere: 2
Food: 3
Service: 3
Shannon Horst
I never seen people get lite ice wrong before ....but I guess it happens
KC Tobyjoe
Always good
Melvin Ozoria
Very bad service especially after 6pm no napkins and missing food 6 times out of 10
Jesse Klem
Horrible experience. took me an HOUR to get food and it was wrong anyways, and i never even got my full order. Always have a problem at this location with messing up orders. will not return
Food: 1
jennifer brennan
I am giving a 1 star because that's the lowest I can give. Place is dirty, had to wait for the food that was cold
Atmosphere: 1
Food: 1
Service: 1
Kevin G
This Edwardsville McDonalds is the worst in PA. See my sausage McMuffin in attached pic. Actually a raw egg. How do you put that on a muffin and in a wrapper while slime is leaking through. Hashbrowns are dripping with grease. And every McDonalds in the valley charges $.50 cents for 1 slice of extra cheese. Here it is is $1.10. For a slice of processed cheese. Employees won’t care more than an owner and the product and service shows. Ive also been up charged a few times here. I’ve stopped there as a last resort in a hurry, but no way, never again.
AI records show: Pat (Patricia) Stella — doing business as Q.S.C. Enterprises owns this McDonalds.
Definitely McDonalds corporate needs to hear this. This McDonalds damages the brand, affects profit for other franchise owners, and the corporate image.
They also locked down their FB page since 2020 because of all the complaints.
Lovely place, vomit in the drain for the drink dispenser.... Stay away.... Stay far... Far away
Atmosphere: 1
Food: 1
Service: 1
Rosemary
I like the chicken nuggets
Juliett tripode
Messed up my order got a McGriddle they didn’t put egg or cheese on it and got a bacon biscuit with 1 slice of bacon. They didn’t give me a receipt and they do not answer the phone
Atmosphere: 2
Food: 1
Service: 1
Heather W
PLEASE START COOKING THE FRIES ALL THE WAY! They're ALWAYS soggy and half cooked. You shouldn't have to ask for fries that are cooked all the way! Look at these floppy ssa fries! Y'all do realize undercooked potatoes can make you sick, right? I got a large fry and the container was half filled. I think when you select take out, they do these things in hopes you wont be there to complain. But I usually check before leaving. I asked her to fill it all the way. Which she did. But I didnt realize they werent fully cooked until I got home. Some of the nuggets also seem like they sat out for hours. Or were double cooked. It wasn't busy when I was there today so there's really no excuse for undercooked fries. Even if it's busy, I'd rather wait another minute and have cripsy fries rather than soggy uncooked ones. Please start cooking them all the way!
Atmosphere: 3
Food: 1
Service: 4
Faith Purnell
Just want to say beyond disappointed never had a issue at mcdonald’s but I did find a piece of hair in my food
this Mcdonalds is probably the worst one in valley….Wether i come to the drive thru or order door dash. there are always an issue… ESPECIALLY WHEN ORDERING COFFEE!!!!!
three times in last week alone while in drive thru when being handed the coffee the lid came off and coffee was spilled on my hand!!
then this morning I was delivered door dash the employee that packed the order cut a cup carrier in half put the hot coffee and vanilla milkshake in the same holder…
the coffee spilled over the entire order of food and melted the milkshake
This store is ruining your brand!!!!
Horrible literally called before I place my order and they still did it wrong didn’t make my fries everything was cold js bad service in general 🤦🏾♂️🤦🏾♂️
Atmosphere: 1
Food: 1
Service: 1
Didn’t get my fries with my order then took for ever after I had to go back inside
Atmosphere: 2
Food: 4
Service: 1
The bathroom was very dirty and the service was slow. The tables were sticky and dirty.
Atmosphere: 2
Food: 3
Service: 3
I never seen people get lite ice wrong before ....but I guess it happens
Always good
Very bad service especially after 6pm no napkins and missing food 6 times out of 10
Horrible experience. took me an HOUR to get food and it was wrong anyways, and i never even got my full order. Always have a problem at this location with messing up orders. will not return
Food: 1
I am giving a 1 star because that's the lowest I can give. Place is dirty, had to wait for the food that was cold
Atmosphere: 1
Food: 1
Service: 1
This Edwardsville McDonalds is the worst in PA. See my sausage McMuffin in attached pic. Actually a raw egg. How do you put that on a muffin and in a wrapper while slime is leaking through. Hashbrowns are dripping with grease. And every McDonalds in the valley charges $.50 cents for 1 slice of extra cheese. Here it is is $1.10. For a slice of processed cheese. Employees won’t care more than an owner and the product and service shows. Ive also been up charged a few times here. I’ve stopped there as a last resort in a hurry, but no way, never again.
AI records show: Pat (Patricia) Stella — doing business as Q.S.C. Enterprises owns this McDonalds.
Definitely McDonalds corporate needs to hear this. This McDonalds damages the brand, affects profit for other franchise owners, and the corporate image.
They also locked down their FB page since 2020 because of all the complaints.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lovely place, vomit in the drain for the drink dispenser.... Stay away.... Stay far... Far away
Atmosphere: 1
Food: 1
Service: 1
I like the chicken nuggets
Messed up my order got a McGriddle they didn’t put egg or cheese on it and got a bacon biscuit with 1 slice of bacon. They didn’t give me a receipt and they do not answer the phone
Atmosphere: 2
Food: 1
Service: 1
PLEASE START COOKING THE FRIES ALL THE WAY! They're ALWAYS soggy and half cooked. You shouldn't have to ask for fries that are cooked all the way! Look at these floppy ssa fries! Y'all do realize undercooked potatoes can make you sick, right? I got a large fry and the container was half filled. I think when you select take out, they do these things in hopes you wont be there to complain. But I usually check before leaving. I asked her to fill it all the way. Which she did. But I didnt realize they werent fully cooked until I got home. Some of the nuggets also seem like they sat out for hours. Or were double cooked. It wasn't busy when I was there today so there's really no excuse for undercooked fries. Even if it's busy, I'd rather wait another minute and have cripsy fries rather than soggy uncooked ones. Please start cooking them all the way!
Atmosphere: 3
Food: 1
Service: 4
Just want to say beyond disappointed never had a issue at mcdonald’s but I did find a piece of hair in my food
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