Food was great! Service was great! No Complaints. Everything I Ate Was Delicious! The Fries Were Especially Good!
Atmosphere: 5
Food: 5
Service: 5
Naneishka Medina
Delicious food great customer service love it here
Atmosphere: 5
Food: 5
Service: 5
Megan Smith
Absolutely ignorant and disrespectful. Their shift lead speaks to customers who waited almost 3 hours for three small meals and never received them, like they are trash. They hung up multiple times. Told me the order was being made and sent to me within 30 mins, after it wasnt and it never was again. I called them over an hour later where they blatantly ignored 10 calls, and on the final one when answering he was so beyond disrespectful and unprofessional. Got the worst attitude I have ever heard in my life, and proceeded to hang up. Over 3 hours worth of waiting and $60 spent and I never received my order. Just a terrible attitude, and lack of concern or willingness to make right what was wronged.
Iyee Jagne
Employees are super rude and always mess up my order. Waited an extra 20 minutes past the time I was told it would be done, and when I got my order it was wrong again and cold. How did I wait all that extra time in store and the food was still cold. Not sure who the owner is or who runs it but they need to step in and do something about the mess that goes on in there. They are also very messy workers because the containers are always covered in sauce and mine even had blue cheese on the outside. Safe to say they lost me and anyone who will listen to me as a customer. Also, the music in there is way too loud. There’s no reason why I should have to scream and repeat myself 3 times to be heard by the cashier.
Atmosphere: 1
Food: 1
Service: 1
Ed Womelsdorf
Trash. Absolutely terrible. Bad customer service. Ordered online. Order was ready a half hour after designated pickup time. One of my items was not even placed in a takeout container and was spilled all over the bag. The people working the counter have no customer service skills. The floor is dirty with debris as I sat and waited for my order. This place shouldnt be open yet until there is more training. Not worth the price. Buffalo wild wings in wilkes barre is 100% more worth your time and money.
Atmosphere: 1
Food: 2
Service: 1
Jeremy Goble
1. long wait times for a small order with high prices. 2. The Cajun seasoning I had added to the fries is not too bad. However the fries weren't that great. 3. There cajun interpretation is actually buffalo sauce . The flavor is ok. 4. There louisiana rub flavor is like eating a stick of butter. 5. There hawaiian flavor smells and taste totally artificial made me feel sick to my stomach.
Food: 2
Karla Estus
Got told 30 minutes when order but took an hour. If you had from the wing stop in pittston before they closed this place does not compare. I got what I thought would be 2 flavors hard to mess up only to be disappointed. Louisiana Rub has no flavor other than butter. Hawaiian taste like perfume. I was so excited to have a wing stop in the area again but will not order from them again.
Atmosphere: 2
Food: 1
Service: 2
Cassandra Morio
You have all these workers walking around doing nothing And you have all these customers waiting for their order
Atmosphere: 1
Food: 3
Service: 1
Gina Christiano
Is this place employing actual kids because they were all incredibly rude here. Told us a 30 minute wait and the next person behind us they told an hour. Purposefully turning people away, screwing up orders, and being disrespectful to customers. Lacking social skills & basic human decency. I get that when places first open to give workers grace & understand things will be crazy. You don’t get respect unless you give it first. Don’t hire people that don’t care.
Atmosphere: 1
Food: 1
Service: 1
Mark Mascioli
Ordered online for a 515 pickup. I didn't get it until almost 6. Then I got home and half my order was missing and this is the second time i ordered and the second time theyve gotten my order messed up. I tried to call but kept getting put on hold 20 minutes and had to call back just to be put on hold again because the manager was busy with other calls from messed up orders. I would strongly advise you to get from somewhere else unless you like getting disappointed
Extremely proud of this new restaurant food was amazing. Of course there was a wait the closest one to us is about 45 minutes away but the service, food and environment was worth the while. Check it out!
Atmosphere: 5
Food: 5
Service: 5
Amber G
Be prepared for a long wait. I stopped in there for a lunch break paid for my food to go and had to leave before it was ready. Lost my money and got no food. Was not told that it was a long wait until i asked because i had to leave. I only ordered a chciken sandwich and fries to go and there was no line in front of me so i figured it would be quick.They must of been doing alot of online orders or something. When i said couldn't wait much longer it still didnt matter. I would suggest to call ahead and not do a walkin. I cant say if the food was any good but i probably would not go there again. After getting money from me and nothing in return i wouldnt give them more money for sure. Very disapointed I gave this place 11.00 of my money and received zero food. They profited off of bad service.
DJ DONNIE D EVANS EVANS
Paid 80.00 for wings that weren’t even amazing. Won’t be back
Atmosphere: 3
Food: 1
Service: 5
Jayceon Gilliard
Worst customer service ever they act like they don’t what to do every thing was cold it took mad long to get my food for it to be cold different not worth it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 10 PC Wing Combo, 3 PC Crispy Tender Combo, 24 PC Family Pack
frosy fro
I was excited to try this new wingstop. And I a huge wing stop fan but this wing stop restaurant was not worth it I place my order at 3:20 they told me 15/30 min for the food time I got my food was around 4:55 it not worth it then my friend went 8 pm they had to wait 2 hours for some wing different not again 🤦🏽♂️🤦🏽♂️
Food was great! Service was great! No Complaints. Everything I Ate Was Delicious! The Fries Were Especially Good!
Atmosphere: 5
Food: 5
Service: 5
Delicious food great customer service love it here
Atmosphere: 5
Food: 5
Service: 5
Absolutely ignorant and disrespectful. Their shift lead speaks to customers who waited almost 3 hours for three small meals and never received them, like they are trash. They hung up multiple times. Told me the order was being made and sent to me within 30 mins, after it wasnt and it never was again. I called them over an hour later where they blatantly ignored 10 calls, and on the final one when answering he was so beyond disrespectful and unprofessional. Got the worst attitude I have ever heard in my life, and proceeded to hang up. Over 3 hours worth of waiting and $60 spent and I never received my order. Just a terrible attitude, and lack of concern or willingness to make right what was wronged.
Employees are super rude and always mess up my order. Waited an extra 20 minutes past the time I was told it would be done, and when I got my order it was wrong again and cold. How did I wait all that extra time in store and the food was still cold. Not sure who the owner is or who runs it but they need to step in and do something about the mess that goes on in there. They are also very messy workers because the containers are always covered in sauce and mine even had blue cheese on the outside. Safe to say they lost me and anyone who will listen to me as a customer. Also, the music in there is way too loud. There’s no reason why I should have to scream and repeat myself 3 times to be heard by the cashier.
Atmosphere: 1
Food: 1
Service: 1
Trash. Absolutely terrible. Bad customer service. Ordered online. Order was ready a half hour after designated pickup time. One of my items was not even placed in a takeout container and was spilled all over the bag. The people working the counter have no customer service skills. The floor is dirty with debris as I sat and waited for my order. This place shouldnt be open yet until there is more training. Not worth the price. Buffalo wild wings in wilkes barre is 100% more worth your time and money.
Atmosphere: 1
Food: 2
Service: 1
1. long wait times for a small order with high prices.
2. The Cajun seasoning I had added to the fries is not too bad. However the fries weren't that great.
3. There cajun interpretation is actually buffalo sauce . The flavor is ok.
4. There louisiana rub flavor is like eating a stick of butter.
5. There hawaiian flavor smells and taste totally artificial made me feel sick to my stomach.
Food: 2
Got told 30 minutes when order but took an hour. If you had from the wing stop in pittston before they closed this place does not compare. I got what I thought would be 2 flavors hard to mess up only to be disappointed. Louisiana Rub has no flavor other than butter. Hawaiian taste like perfume. I was so excited to have a wing stop in the area again but will not order from them again.
Atmosphere: 2
Food: 1
Service: 2
You have all these workers walking around doing nothing And you have all these customers waiting for their order
Atmosphere: 1
Food: 3
Service: 1
Is this place employing actual kids because they were all incredibly rude here. Told us a 30 minute wait and the next person behind us they told an hour. Purposefully turning people away, screwing up orders, and being disrespectful to customers. Lacking social skills & basic human decency. I get that when places first open to give workers grace & understand things will be crazy. You don’t get respect unless you give it first. Don’t hire people that don’t care.
Atmosphere: 1
Food: 1
Service: 1
Ordered online for a 515 pickup. I didn't get it until almost 6. Then I got home and half my order was missing and this is the second time i ordered and the second time theyve gotten my order messed up. I tried to call but kept getting put on hold 20 minutes and had to call back just to be put on hold again because the manager was busy with other calls from messed up orders. I would strongly advise you to get from somewhere else unless you like getting disappointed
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Extremely proud of this new restaurant food was amazing. Of course there was a wait the closest one to us is about 45 minutes away but the service, food and environment was worth the while. Check it out!
Atmosphere: 5
Food: 5
Service: 5
Be prepared for a long wait. I stopped in there for a lunch break paid for my food to go and had to leave before it was ready. Lost my money and got no food. Was not told that it was a long wait until i asked because i had to leave. I only ordered a chciken sandwich and fries to go and there was no line in front of me so i figured it would be quick.They must of been doing alot of online orders or something. When i said couldn't wait much longer it still didnt matter. I would suggest to call ahead and not do a walkin. I cant say if the food was any good but i probably would not go there again. After getting money from me and nothing in return i wouldnt give them more money for sure. Very disapointed I gave this place 11.00 of my money and received zero food. They profited off of bad service.
Paid 80.00 for wings that weren’t even amazing. Won’t be back
Atmosphere: 3
Food: 1
Service: 5
Worst customer service ever they act like they don’t what to do every thing was cold it took mad long to get my food for it to be cold different not worth it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 10 PC Wing Combo, 3 PC Crispy Tender Combo, 24 PC Family Pack
I was excited to try this new wingstop. And I a huge wing stop fan but this wing stop restaurant was not worth it I place my order at 3:20 they told me 15/30 min for the food time I got my food was around 4:55 it not worth it then my friend went 8 pm they had to wait 2 hours for some wing different not again 🤦🏽♂️🤦🏽♂️
Atmosphere: 1
Food: 1
Service: 1
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