Popeyes Louisiana Kitchen

Staff was very friendly. Chicken meals and rice and beans very good.

Atmosphere: 3

Food: 4

Service: 5

Visited Thursday Oct. 31st, 2024. I picked up an online order after my shift at work. Two tender combos with drinks; medium sprite and dr. pepper. Food items were correct and were fine. I drank maybe 3/4 of my dr. Pepper and then went to discard the rest as the drink tasted slightly off; I figured it was maybe flat, or that the soda mixture was off or something, I removed the lid, dumped the remainder down the drain and saw this at the bottom, a dead gnat. Like it was at the bottom of the cup as if it had already been in there when prepared, it was not just floating at the top or else I would have noticed it. The drink was unopened until I got inside with my food.

I have to say this is disgusting and really a huge food safety issue. Your store needs a deep cleaning of all equipment and surfaces including the soda machine so this doesn’t happen again.

To give credit where credit is due, I have never had an issue with this Popeyes and I’ve eaten from here several times before! The service is generally good and the food otherwise is fine. Unfortunately,
This gives me pause to ever eat at this location again due to this experience, Please address this. Thank you.

Atmosphere: 3

Food: 1

Service: 2

Food was delicious as always.

Atmosphere: 5

Food: 5

Service: 5

Super awesome, friendly staff! The redhead girl was the cashier. She is very friendly, professional, and focused on customer satisfaction! The food is fresh, hot and excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Popeyes Bone-In Wings

I ordered the Golden BBQ sandwich with bacon and cheese…what big sandwich!!! Best tasting combo of ingredients ever!!! The brioche bun is the way to go!!! Mac n cheese is on point… the cole slaw could use some help… my drink could have used more ice in it or not pored it to soon.

Atmosphere: 5

Food: 5

Service: 5

Employees are very friendly .
Manager is very helpful .

Atmosphere: 5

Food: 5

Service: 5

Great food, good servers, clean store

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Popeyes Strawberry Biscuits

Good service and amazing food.

Atmosphere: 4

Food: 4

Service: 5

Everything was fresh and nice.

Atmosphere: 5

Food: 5

Service: 5

Working there is horrible. Employees are rude and yell at you infront of customers. They never do anything and sit there and talk. You are better off going to any other Popeyes than the one in Ephrata. Very very poor management there.

Atmosphere: 1

Service: 1

Food is always good but please....please....... remember the sauce. Almost every time we get home and there's none. Sometimes we remember to double check and have to go around again but I really don't think we need to check their work, we don't work there lol

Atmosphere: 4

Food: 5

Service: 3

Food is fine . People are rude and the food service takes for ever and they will forget about you if they pull you forward to wait for your food. I worked there for one month and it was the worst first job experience ever

Food: 5

I always order at counter for takeout. The manager was berating an employee in front of customers and she was so upset she walked out. So now they’re understaffed and I have to wait over 25 minutes for a simple takeout order. Very frustrating and sad for the employees.

Atmosphere: 1

Food: 5

Service: 1

Food is awesome. Service sucks . No one speaks freaking English...so good luck with your order being right.....manager yelled at girl at register for asking a question and about changing an order.....

Atmosphere: 3

Food: 5

Service: 1

Chicken is small and overpriced. They do keep the property clean though.

Atmosphere: 4

Food: 1

Service: 1