Subway
108 N Reading Rd A, Ephrata
(717) 738-4436
Recent Reviews
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This subway store isn’t what it used to be. They do the bare minimum of their job, and in turn you get a crappy sandwich. Not worth the price you pay for your sandwich/meals, and the sandwich artists that think they deserve a tip absolutely don’t. It’s disappointing and a waste of money here. I’m someone who use to come to this store weekly for years. Finally leaving a review because I’m fed up and officially no longer giving them my business after trying multiple times to see if anything has changed - each time has been more of a disappointment than the last. I understand they may not be getting paid enough to want to do their job properly, but it’s still YOUR job. Us as customers don’t get paid enough either from our own jobs, but still all deserve a decent meal out every once in awhile. Do better or I can see this store shutting down in the near future.
Atmosphere: 1
Food: 1
Service: 1
I've always questioned Subway's, prices. I haven't received any coupons for Subway in the mail over several months, which I always look forward to and I did use frequently. As for deals, most of them are posted through the subway app. I am not fond of having to use an app. They can still put coupons on a website. Still email coupons. People today are always looking for a deal.
Atmosphere: 5
Food: 4
Service: 5
My daughter chose to go here for her birthday, the guy at to counter (I assume the manager because there was just a young boy working with him ) acted like she was stupid whenever she asked for something rolled his eyes at her did not give her time to look at anything.When it took her a second he got frustrated, when I got a footlong I asked for half of it to be grilled the other half cold, he looked at me and rolled his eyes again and said how do you want me to do that. I stated that you are in customer service and you're being quite rude. He ignored me And mind you there was nobody else in there but us. That extra minute it took her would not have been anything. I would have understood it if they were busy.
Atmosphere: 2
Food: 3
Service: 1
Friendly and courteous staff, fresh food
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 subs through subway website, delivered via door dash, dasher handed bag containing 1 sub. called store other sub was still in store. asked if i could pickup order in store that defeats the reason i used door dash in the first place. upon eating the only sub received it was not toasted as requested and chicken was ice cold never heated at all. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
arrived at 9;30 when store opened , staff acted frustrated that we are there right when they opened, told us they were out of numerous things because they just opened . said the oven isnt warm yet because they just opened. if 9:30 is too early for customers , then open at 10 but when customers arrive don't act like they're too early. Also refused to use a coupon I had.
Very poor customer service.
Atmosphere: 1
Food: 2
Service: 1
You guys really do suck at making sandwiches. Maybe you should supervise these teens making the sandwiches. Officially lost my business for good.
Atmosphere: 1
Food: 1
Service: 1
I went here on my way home. The two ladies working there were very nice. The sub was very good and everything was fresh. I would come here again.
Nice alternative to the Mc Donald's just across the parking lot!
Atmosphere: 5
Food: 5
Service: 5
i dont understand how someone is so stupid homie couldnt make a sandwich like huh!!! literally 1 slice of ham and a pepperoni.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible experience. Underripe tomatoes, lettuce and veggies did not look great. Girlfriend asked for guacamole and the female employee grabbed a dirty scoop to use for the guacamole. On top of blatant cross contamination, this is just disrespectful to customers. Not ordering from here again.
Atmosphere: 2
Food: 1
Service: 2
Ordered 2 subs online. Picked them up and when we unwrapped them they were incorrect so went back and they said they will remake them. No problem I waited but then I took notice that it didn’t look like the one sub was on the right bread so I said something to the woman and she said oh no it’s right. I take them out to the car unwrap them and sure enough I was correct it wasn’t on the right bread so back in I go to have my sub made for a third time. Disappointed they didn’t offer anything for all the inconveniences.
Atmosphere: 4
Food: 4
Service: 1
The subs had very little meat on them, git roast beef only 2 slices. Very disgusting. I felt very disappointed in the quality of thus sub. Probably will never order food from subway again
Usually the food is pretty good along with the service I can’t really give a great rating on the service because I had it delivered but I had ordered 3 items, 2/3 were made perfectly, none in the other hand was extremely messy, fell out of the wrapper and now I feel like I’m going to be sick after eating it. I most likely will not get food from here again. It use to be great, not anymore.
Atmosphere: 2
Food: 2
Service: 2
Pretty quick, I love their $5 cookie! Only thing I can complain about is they weren't the friendliest of people. I'll take that over chatty and slow!
Atmosphere: 4
Food: 5
Service: 5
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