Art's Bakery

4380 W Ridge Rd, Erie
(814) 833-1098

Recent Reviews

Ken Bush

I was going to buy poppy seed rolls and nut rolls from Sanders Market in Northeast. 7.99 each and 17 oz in weight. I waited until Art's on 26th reopened up Monday. They were 9.99 and 12.99 but weighed 27 and 28 oz. Absolutely stuffed like a Stromboli. Price per oz Art's is like 20% cheaper and more than 50% heavier. Baked locally not in WV, boxed and shipped. Can't wait until Art's comes to Buffalo Rd in Harborcreek

Atmosphere: 5

Food: 5

Service: 5

Jay Davidson

You have to try their pepperoni & cheese bread & torpedo balls both are awesome.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Balls, Pepperoni Roll

Michelle Stoltz

Amazing banana bread picked up fresh baked on Thursday 3/7/24 delicious pasta salad & swedish rye freshly made+ huge yummy Buckeye Balls... amazing staff so helpful and polite glad to see family owned local business with such wonderful

Atmosphere: 5

Food: 5

Service: 5

Ang Smith

Yummy baked goods but every time I’ve gone there since the new owners took over, the employees are rude. Every time, without fail. Disappointing, might have to find a new go-to.

Atmosphere: 3

Food: 5

Service: 1

William Reitinger

Quite the difference from the original owners. The customer service was not welcoming and the chicken salad tasted terrible.

Atmosphere: 2

Food: 1

Service: 2

Donna Samlock

Best elderberry pie ever....pepperoni balls are excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Balls, Swedish Rye, Pepperoni Roll

Tracie W.

Since the new owners took over, prices have been raised as expected, but they still have the same great quality and added some new items as well.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Bakery Cookies

Mary A.

I ordered a cake for our baby shower. And called back to add layers. The manager Gayane was able to accommodate the changes very easily. The cake was gorgeous and the Nutella filing with layers of chocolate and white cake was very fresh and delicious. I would recommend this bakery for all special occasions. Thank you.

Brigitta F.

Been going to Arts for 52 years... since I was a child. My parents knew Art quite well. Watched as his son took over the business and continued to be a customer. Helped cater Villa Maria's graduation for 4 years using Art's products. Was quite sad to hear when he decided to sell. But, as I have said - I've been a customer for my entire life. I was curious to see if anything had changed with the new ownership, and unfortunately I have discovered it has... and not for the better. Around Thanksgiving I had stopped by and wanted to buy some Chocolate No Bakes. When I walked in, the place was full of employees and just 2 customers... and not one person looked up to aknowledge me or ask if they could help me. Hmmm, ok. When I finally got someone to notice me, the employee was quite, shall we shall.... gruff and rude. A youngish girl with dark hair, who wears a baseball cap backwards on her head. She just looked at me and said "what do you want". Hmmm, not winning any points so far with me. Still, I smiled at her and and asked for a dozen chocolate no bakes. She proceeded to get them, and as she seemed to be finished retrieving them I started to ask for a dozen chocolate chip cookies when she abruptly said "wait" to me. REALLY not winning me over at this point. So - I politely waited for her to finish what she was doing when she rudely said to me "what else do you want". Hello?? How rude can you be?? I told her again and watched as she retrieved them and then asked "is that it?" with attitude. I'm floored at this point with how rude this girl is. She went to the register, rang it up and then just looked at me without telling me what the total was... I had to look at the register for the total. I handed her cash, needing change back... and she just dumped it in my hand - not telling me what it was and dropping half of the change in the process. No apology for dropping it, just a dry, annoyed look. And then she just walked away from the register - no "have a nice day" or "thank you" or anything! So I said "Have a nice evening" to her... and she just ignored me! I left the store feeling so upset about such horrible service, I literally swore I'll never come back. I was appalled. Shared my shopping experience with some of my friends and neighbors who said they had similiar experiences. Well, I decided this evening - months after this experience - that I would give them a second chance. Big mistake. Much to my disappointment, this experience was an exact replica as my first visit. And this same girl waited on me with a mirror image of results... right down to ME saying to HER "Have a nice evening!". Absolutely the WORST customer service I have ever seen. You MUST aknowledge customers and make them feel welcome! You MUST ask if you can help them instead of ignoring them. And above all you must SMILE and be NICE to people. None of which did I experience on either of my visits to the store. I felt so dismayed... like they hijacked my lifelong experience at this store and threw it away. As far as the quality of the food : on my first visit, the chocolate no bakes (which I've been purchasing for years) were quite wet and mushy.. the ratio of ingredients was off. The Apple Turnover was all dough and no flavor... and they use to be my favorites. This visit this evening: the chocolate no bakes were a FRACTION of the size they use to be... almost half the size. I unfortunately have to say I am done shopping at Art's, a previously friendly, neighborhood bakery that I had thought very highly of. Disappointing

LeeAnn Reynolds

The bakery always smells lovely when you walk in. The staff is extremely friendly and pay attention to the customer as soon as they walk in. The pepperoni balls are perfection. My favorite cookie they make are the sugar cookies with royal icing and sprinkles. The baklava is so fresh and tasty. I can't wait till they set up the new Buffalo Road location near my home...I might have to get a gym membership too lol

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery Cookies, Baklava, Pepperoni Balls

James Pernice

This so-called bakery is joke,, the people that live in Erie that consider this a good bakery have obviously never been to Long Island New York or any of the five boroughs, I was so disappointed with the quality of the food ,, pretty much the same as what you get at walmart. And you're opening a second location? It's a good thing you have the ignorance of the people of Erie because you would never survive down in New York,,,

Atmosphere: 1

Food: 1

Service: 1

Tricia Conner

Very nice bakery. Open for many years. Community loves

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Balls

neil disanti

Love some.baked goods ?

Atmosphere: 5

Food: 5

Service: 5

Linda D

Loved everything we bought except for the Nut Roll. While it was delicious, too much dough, not enough filling.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery Cookies, Baklava, Pepperoni Balls

Debbie Y

Fantastic home made breads, cookies...friendly service. Good prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery Cookies, Lemon Meringue, Fresh Baked Bread, Apple Turnover, Pepperoni Balls, Italian, Apple, Swedish Rye

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