I didn’t even buy anything. Once I saw the 3 employees stuffing their faces, I walked away. I bet they wouldn’t even wash their hands after licking their fingers. If you’re going to stuff your face like that, HIDE IT FROM PUBLIC VIEW!
Atmosphere: 1
Captured Smile
I love this place food is good and prices are fair customer service could be more approachable and friendly having AirPods in makes it feel like customers are a problem to come up and approach staff
Atmosphere: 5
Food: 5
Service: 4
Tommy
I have asked several times if they could stop using latex so people with latex allergies like myself can enjoy there food alot of people have latex allergies and dont think to ask they are going to end up putting someone in Anaphylactic shock because of it and they down right refuse to stop using them its a health risk im hoping the health department shuts them down so they get smart and learn that they have to think of peoples health and allergies
Atmosphere: 1
Food: 1
Service: 1
ajith sunny
Useless store hard to find the store in mall. There are rude even.
Atmosphere: 1
Food: 1
Service: 1
Brandon Penn
They never have half of what is on their menu ready. If you only want to serve the bare minimum change your menu so you don't keep wasting people's
Food: 1
Service: 1
james campbell
Slow employees, lack of pretzels during busy season. Wish wanted pretzels bites , but was told it would be 25 to 30 mins for them to make them meanwhile they had some made, but couldn't sell it to me because it was for the other location. I wanted 3 salted pretzels, but there was only 1 but there was ones not salted, when I asked if they could salt them they looked like I had 2 head. High cost, but their customers service it lacking. One of the women workers' hair was in front of her face. At any point her hair could touch someone's food very unsanitary.
Atmosphere: 1
Food: 4
Service: 1
Lena Reigleman
Very good pretzels and love the iced Mocha!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets Bucket
hello so if i where you i wouldn’t buy from auntie ann’s because the give trashy business and they can go to hell and they are really bad people and they poured boiling hot cheese in my eyes and i am currently in the hospital blind and my mother is writing this for me.
Sydney Twohig
i was walking past auntie anne’s and wasn’t even planning on buying anything when a worker there (later found out was the manager katie) jedi jumped over the counter summer salted onto the mall floor and screamed in my face calling me words that aren’t even in my vocabulary. the vulgar language and disgusting attitude made me unable to ever consume a soft pretzel ever again. disappointed and very sad with this experience.
Brett Fenstermacher
Rude employee, now I shouldn't ostracize a company because of one bad employee especially in the current workers market, but with an hour left in store hours we were told what was made is all that is left. My girlfriend has been craving pretzel dogs for at least a month and we were willing to wait for them to be made, but the employee refused to make them after several requests. I was willing demand her bosses phone number, but we ended up just leaving with mediocre pretzel bites that were luke warm. I hope management addresses this policy of refusing food with an hour left of business.
Patty Clinger
Extremely slow and little product ready to sell
Mandy Lilley
the person that took care of us today was amazing. I'm glad there are still people out there like him. I didn't catch his name but he was kind, cheerful, and happy. just what we needed today.
I didn’t even buy anything. Once I saw the 3 employees stuffing their faces, I walked away. I bet they wouldn’t even wash their hands after licking their fingers.
If you’re going to stuff your face like that, HIDE IT FROM PUBLIC VIEW!
Atmosphere: 1
I love this place food is good and prices are fair customer service could be more approachable and friendly having AirPods in makes it feel like customers are a problem to come up and approach staff
Atmosphere: 5
Food: 5
Service: 4
I have asked several times if they could stop using latex so people with latex allergies like myself can enjoy there food alot of people have latex allergies and dont think to ask they are going to end up putting someone in Anaphylactic shock because of it and they down right refuse to stop using them its a health risk im hoping the health department shuts them down so they get smart and learn that they have to think of peoples health and allergies
Atmosphere: 1
Food: 1
Service: 1
Useless store hard to find the store in mall. There are rude even.
Atmosphere: 1
Food: 1
Service: 1
They never have half of what is on their menu ready. If you only want to serve the bare minimum change your menu so you don't keep wasting people's
Food: 1
Service: 1
Slow employees, lack of pretzels during busy season. Wish wanted pretzels bites , but was told it would be 25 to 30 mins for them to make them meanwhile they had some made, but couldn't sell it to me because it was for the other location. I wanted 3 salted pretzels, but there was only 1 but there was ones not salted, when I asked if they could salt them they looked like I had 2 head. High cost, but their customers service it lacking. One of the women workers' hair was in front of her face. At any point her hair could touch someone's food very unsanitary.
Atmosphere: 1
Food: 4
Service: 1
Very good pretzels and love the iced Mocha!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets Bucket
YUM!!!
Delicious pretzels and great staff!
management is trashy and unprofessional
Restaurantji Recommends
hello so if i where you i wouldn’t buy from auntie ann’s because the give trashy business and they can go to hell and they are really bad people and they poured boiling hot cheese in my eyes and i am currently in the hospital blind and my mother is writing this for me.
i was walking past auntie anne’s and wasn’t even planning on buying anything when a worker there (later found out was the manager katie) jedi jumped over the counter summer salted onto the mall floor and screamed in my face calling me words that aren’t even in my vocabulary. the vulgar language and disgusting attitude made me unable to ever consume a soft pretzel ever again. disappointed and very sad with this experience.
Rude employee, now I shouldn't ostracize a company because of one bad employee especially in the current workers market, but with an hour left in store hours we were told what was made is all that is left. My girlfriend has been craving pretzel dogs for at least a month and we were willing to wait for them to be made, but the employee refused to make them after several requests. I was willing demand her bosses phone number, but we ended up just leaving with mediocre pretzel bites that were luke warm. I hope management addresses this policy of refusing food with an hour left of business.
Extremely slow and little product ready to sell
the person that took care of us today was amazing. I'm glad there are still people out there like him. I didn't catch his name but he was kind, cheerful, and happy. just what we needed today.
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