I tried for 20 mins to make a reservation was hung up on twice then finally was told to leave a message sad we will not be eating there poor customer service so I don’t know who the some say it the best steak I don’t know how they got in
Atmosphere: 1
Service: 1
Don Moore
Food was good but not really 5 stars. Prices were reasonable, so we were satisfied. But the name Steakhouse infers 5 star food, from the entreé to the sides to the house specialty. Server said they'd recently reopened so we'll go back to check it out again.
Atmosphere: 5
Food: 4
Service: 5
Sue Moore
Great meals! Loved the chicken Alfredo and the meatloaf dinner. Homemade dinner rolls, great dressing on the salads, all made in house. Friendly staff and reasonable prices. We'll definitely go again to try other menu items!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fresh Rolls
j l
this place serve very very Good Food the Personal was very friendly fair prices highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Kim McCafferty
If I could give zero stars I would. Worst experience EVER. Prices are ridiculous for the service and food. Hardly upscale dining. Truly a joke.
Atmosphere: 1
Food: 1
Service: 1
John Minster
DON'T GO TO BOB'S!!!
I ordered a medium rare steak that came out well done. I tried sending it back and the server informed me the manager doesn't talk to customers and refuses to take food back.
OUR SERVER LITTERALLY TOLD US SHE WAS EMBARRASSED TO WORK THERE.
I was charged full price for a steak I couldn't eat.
I also witnessed this exact same thing happen to another table which progressed into a shouting match between the customers, manager, and kitchen staff. The table next to us got up and left before ordering during all of the commotion.
Whoever the manager working on Friday night 5/10/24 is a pycho to give that kind of service!
I eat out a lot, and have never witnessed anything like that in my life. I will never be back, and will spread the word to everyone I know about this place. CRAZY!!
Kristina Maxumczyk
Our medium steak came out charred and cooked well done. The manager refused to speak to us or take it off our bill. There were two other tables that walked out while we were there. The manager was screaming at a group of people whose food was cooked poorly. Will never be back!
Alyssa Angelo
We were really excited to go here but upon arriving for our reservation, we were sat and were not talked to for 30 minutes before we said something. Not given waters or bread or a simple “I’ll be with you guys in a minute”. There were 7 tables in the restaurant. We were fully willing to pay the elevated price of the menu items and were excited to do so. But expecting someone to pay 300 dollars for a meal for 2 and not even giving waters after 30 min, isn’t going to make lasting customers. The wait staff was extremely rude when we asked about a waitress coming over. There’s plenty of high end restaurants in Erie that you can go to where you are treated much better, high end dining is to be an experience this is far from it.
Atmosphere: 1
Food: 1
Service: 1
Marlene Clement
So disappointing, waited 20 minutes to be asked what we wanted to drink, it took another 20 minutes to get our drinks. Our appetizers and salads came out separately. For an expensive steak house, all of our steaks were terrible. Asked for the bill which took 15 minutes, then another 15 to run our credit cards. We left most of our steaks as a to go box was not necessary.Where is Bob?
The best part of our meal was the fight that broke out in the kitchen, resulting in quite the police presence. Food was way overpriced for the lack of seasoning. Not even the blue cheese butter had salt, which is crazy since blue cheese typically has flavor. Disappointing to spend as much as we did when we’ve had better steak at Longhorn.
Jenn
This was thee most disappointing experience. Service was slow, drinks forgotten & steaks ($40 Ribeyes) were both over done. The burger was just ok. Will not be returning. Took 10 minutes for someone to take our drink order, another 15 for them to arrive, my tito's was completely forgotten. Appetizer took 30 mins to get to the table. Check was dropped at the table and took forever to get cashed out. So disappointing.10/10 do NOT recommend. Save your money.
Atmosphere: 1
Food: 1
Service: 1
Irene Deasey Gorniak
way over-priced!! balsamic is not balsamic...way too vinegary!
looks like weak Italian! cooks fighting in the kitchen...cops called!
Phoenix Lombardi
Unfortunately, this place has gone down hill fast since my last few visits. This was my favorite place to go for a special night out. The drinks WERE great and the quality of the food WAS superb, however, my recent experience will be my last. The food was terrible and the drinks were repulsive. If I could give a negative rating, I certainly would.
Atmosphere: 2
Food: 1
Service: 3
B Corbett
The steak was tough and the prime rib was over cooked. All the food is over priced.We went for our anniversary and left very disappointed.
Great experience
Atmosphere: 5
Food: 5
Service: 5
I tried for 20 mins to make a reservation was hung up on twice then finally was told to leave a message sad we will not be eating there poor customer service so I don’t know who the some say it the best steak I don’t know how they got in
Atmosphere: 1
Service: 1
Food was good but not really 5 stars. Prices were reasonable, so we were satisfied. But the name Steakhouse infers 5 star food, from the entreé to the sides to the house specialty. Server said they'd recently reopened so we'll go back to check it out again.
Atmosphere: 5
Food: 4
Service: 5
Great meals! Loved the chicken Alfredo and the meatloaf dinner. Homemade dinner rolls, great dressing on the salads, all made in house. Friendly staff and reasonable prices. We'll definitely go again to try other menu items!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fresh Rolls
this place serve very very Good Food the Personal was very friendly fair prices highly recommended!
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would. Worst experience EVER. Prices are ridiculous for the service and food. Hardly upscale dining. Truly a joke.
Atmosphere: 1
Food: 1
Service: 1
DON'T GO TO BOB'S!!! I ordered a medium rare steak that came out well done. I tried sending it back and the server informed me the manager doesn't talk to customers and refuses to take food back. OUR SERVER LITTERALLY TOLD US SHE WAS EMBARRASSED TO WORK THERE. I was charged full price for a steak I couldn't eat. I also witnessed this exact same thing happen to another table which progressed into a shouting match between the customers, manager, and kitchen staff. The table next to us got up and left before ordering during all of the commotion. Whoever the manager working on Friday night 5/10/24 is a pycho to give that kind of service! I eat out a lot, and have never witnessed anything like that in my life. I will never be back, and will spread the word to everyone I know about this place. CRAZY!!
Our medium steak came out charred and cooked well done. The manager refused to speak to us or take it off our bill. There were two other tables that walked out while we were there. The manager was screaming at a group of people whose food was cooked poorly. Will never be back!
We were really excited to go here but upon arriving for our reservation, we were sat and were not talked to for 30 minutes before we said something. Not given waters or bread or a simple “I’ll be with you guys in a minute”. There were 7 tables in the restaurant. We were fully willing to pay the elevated price of the menu items and were excited to do so. But expecting someone to pay 300 dollars for a meal for 2 and not even giving waters after 30 min, isn’t going to make lasting customers. The wait staff was extremely rude when we asked about a waitress coming over. There’s plenty of high end restaurants in Erie that you can go to where you are treated much better, high end dining is to be an experience this is far from it.
Atmosphere: 1
Food: 1
Service: 1
So disappointing, waited 20 minutes to be asked what we wanted to drink, it took another 20 minutes to get our drinks. Our appetizers and salads came out separately. For an expensive steak house, all of our steaks were terrible. Asked for the bill which took 15 minutes, then another 15 to run our credit cards. We left most of our steaks as a to go box was not necessary.Where is Bob?
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The best part of our meal was the fight that broke out in the kitchen, resulting in quite the police presence. Food was way overpriced for the lack of seasoning. Not even the blue cheese butter had salt, which is crazy since blue cheese typically has flavor. Disappointing to spend as much as we did when we’ve had better steak at Longhorn.
This was thee most disappointing experience. Service was slow, drinks forgotten & steaks ($40 Ribeyes) were both over done. The burger was just ok. Will not be returning. Took 10 minutes for someone to take our drink order, another 15 for them to arrive, my tito's was completely forgotten. Appetizer took 30 mins to get to the table. Check was dropped at the table and took forever to get cashed out. So disappointing.10/10 do NOT recommend. Save your money.
Atmosphere: 1
Food: 1
Service: 1
way over-priced!! balsamic is not balsamic...way too vinegary! looks like weak Italian! cooks fighting in the kitchen...cops called!
Unfortunately, this place has gone down hill fast since my last few visits. This was my favorite place to go for a special night out. The drinks WERE great and the quality of the food WAS superb, however, my recent experience will be my last. The food was terrible and the drinks were repulsive. If I could give a negative rating, I certainly would.
Atmosphere: 2
Food: 1
Service: 3
The steak was tough and the prime rib was over cooked. All the food is over priced.We went for our anniversary and left very disappointed.
Atmosphere: 3
Food: 2
Service: 3
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