Order from the app and the order came with half of my ingredients missing, the help line was only able to take off the guacamole and give me a free drink. I paid almost 18 dollars for this order and they refused to fix it for me. This is the 3rd time Iv ordered from this location and my order was wrong. DONT ORDER HERE!!! The other locations are far better.
Atmosphere: 1
Food: 1
Service: 1
Suresh Kumar
Very neat and clean
Atmosphere: 5
Food: 5
Service: 5
Quentin Olmstead
No cheese, no lettuce, no white rice. Asked manager if he could comp a little queso to make up for the cheese but was told no. Poor management skills. People should be told ahead of time if items are not available. Especially major ones like cheese and lettuce. Beware of this.
Atmosphere: 3
Food: 3
Service: 1
Sarah J Hitchcock
Our server had a flat affect. Plopped our food on our plate, no smiles, no interaction. Inside the restaurant was loud music and very dirty. There was not a clean table. We ate outside and enjoyed our food.
Atmosphere: 3
Food: 4
Service: 3
nick calabrese
One of the greatest all of all time. If not the greatest. Would recommend to anyone ever passing through this state. Even if it’s 3 hours of the way
Zion R.
It's Chipotle, can't be bad. Workers are nice, but the line is just pretty slow. They could use two workers on the line for making bowls/burritos. Anyways, love all Chipotle workers and thank you all ♥️
Atmosphere: 5
Food: 5
Service: 3
Brandon Sutton
First time this has ever happened to me in my life.
Atmosphere: 1
Food: 1
Service: 3
Wyatt
ordered online, didn’t give me my second coca cola, also asked for guac and queso was not put on my burrito, nor was the extra chicken i ordered
Atmosphere: 4
Food: 4
Service: 1
Osmin Herrera
Not the same it used to be. Overpriced, mediocre food, literally all of the tables were dirty with food and needed to be wiped. Worst part is that my order is ready to be picked up (ordered ahead online), and 3 different employees are walking back and forth ignoring me until I had to ask them to grab my food sitting on the counter. He rudely asked me my name and then handed the food. This will be the last time my wife and I going here.
Atmosphere: 1
Food: 1
Service: 1
A F
Food at Chipotle Mexican grill not the best quality at overpriced prices ! Tasteless and not cooked well ! Dirty floors and tables not acceptable - not sanitary!
Never again order food here or come there again! Staff rude truly disappoint my experience to point I don’t plan on coming back here again.
My partner and I stopped by this location on the tail end of a road trip, hoping for a quick meal and a clean restroom. Unfortunately, both aspects of our experience left a lot to be desired.
We stood in line for about 25 minutes, watching as the staff prioritized Uber Eats and DoorDash orders while those of us dining in were left waiting. Given the online claims of gluten-free and clean ingredient options, we were willing to endure the wait. But when it was finally our turn, things quickly went downhill.
I asked the employee behind the counter about the corn tortillas, hoping to avoid wheat due to dietary restrictions. I asked, “Are any of your tortillas just corn?” The employee responded, “They aren’t gluten-free, if that’s what you’re asking.” This answer was both vague and unhelpful, especially since I had read conflicting information online. I asked for further clarification: “Is there anything that’s just corn?” The employee simply pointed at the corn topping and said, “That’s all we have that’s just corn.”
At this point, feeling frustrated and unsure about the safety of my order, I moved to the cash register to pay for my partner’s meal while I figured out an alternative. But as I was at the register, two other employees overheard the conversation. One of them approached me with the allergy sheet and clarified that there were in fact hard shell corn tortillas (wheat-free) and proceeded to assist me in ensuring my meal would be safely prepared.
I was grateful for their attention to detail, but I couldn’t help but feel upset by the initial interaction. The first employee’s dismissive attitude and lack of helpfulness were disappointing, and it made me feel like my concerns weren’t taken seriously. To make matters worse, the restroom was not in the cleanest condition, further adding to our negative experience.
Ultimately, while one employee saved the day, the overall lack of customer service and attention to detail made this a visit I won't be repeating.
Dietary restrictions: Do not expect your dietary needs to be taken seriously here.
Atmosphere: 1
Food: 3
Service: 1
REZONATE
New guy didn't know what to do:/ still good food but give me Chipotle portion sizes, not Moe's portion sizes.
Simardeep Singh
Food is never ready on time, under staffed
Atmosphere: 1
Food: 2
Service: 1
PurplePokadot MonsterA
I ordered a burrito, it was so overly stuffed, poorly put together, and COVERED in quac that I couldn't pick it up!!! I ended up eating my burrito with a fork. Chips were not fresh and indeed tasted stale. If I wanted a salad I would have ordered one. The food station behind the counter was a MESS. The drink/refresher area was gross too and the non-soda options were low/needed refilled. Almost all trashes were entirely FULL or overflowing.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chips
Lil Araab
I had a terrible experience at this Chipotle location. I ordered a Sofritas bowl, and right from the start, the food was disappointing. It had a soggy, almost soupy texture, but I still ate it because I was hungry and due to religious reasons options are very limited because I cannot consume meats. About halfway through, I noticed a piece of gray and black hair in my food!! It completely grossed me out and ruined my meal!! I brought it to the staff’s attention, and while they did refund my money, that’s not the main issue. The thought of eating food with hair in it left me feeling nauseous for the rest of the day, and later, I even had bad diarrhea!! This whole experience really bothered me and made me question the cleanliness of this location. Between the unappetizing food and this incident, I won’t be coming back anytime soon. 🤮🤮
Order from the app and the order came with half of my ingredients missing, the help line was only able to take off the guacamole and give me a free drink. I paid almost 18 dollars for this order and they refused to fix it for me. This is the 3rd time Iv ordered from this location and my order was wrong. DONT ORDER HERE!!! The other locations are far better.
Atmosphere: 1
Food: 1
Service: 1
Very neat and clean
Atmosphere: 5
Food: 5
Service: 5
No cheese, no lettuce, no white rice. Asked manager if he could comp a little queso to make up for the cheese but was told no. Poor management skills. People should be told ahead of time if items are not available. Especially major ones like cheese and lettuce. Beware of this.
Atmosphere: 3
Food: 3
Service: 1
Our server had a flat affect. Plopped our food on our plate, no smiles, no interaction. Inside the restaurant was loud music and very dirty. There was not a clean table.
We ate outside and enjoyed our food.
Atmosphere: 3
Food: 4
Service: 3
One of the greatest all of all time. If not the greatest. Would recommend to anyone ever passing through this state. Even if it’s 3 hours of the way
It's Chipotle, can't be bad. Workers are nice, but the line is just pretty slow. They could use two workers on the line for making bowls/burritos. Anyways, love all Chipotle workers and thank you all ♥️
Atmosphere: 5
Food: 5
Service: 3
First time this has ever happened to me in my life.
Atmosphere: 1
Food: 1
Service: 3
ordered online, didn’t give me my second coca cola, also asked for guac and queso was not put on my burrito, nor was the extra chicken i ordered
Atmosphere: 4
Food: 4
Service: 1
Not the same it used to be. Overpriced, mediocre food, literally all of the tables were dirty with food and needed to be wiped.
Worst part is that my order is ready to be picked up (ordered ahead online), and 3 different employees are walking back and forth ignoring me until I had to ask them to grab my food sitting on the counter. He rudely asked me my name and then handed the food. This will be the last time my wife and I going here.
Atmosphere: 1
Food: 1
Service: 1
Food at Chipotle Mexican grill not the best quality at overpriced prices ! Tasteless and not cooked well ! Dirty floors and tables not acceptable - not sanitary!
Never again order food here or come there again! Staff rude truly disappoint my experience to point I don’t plan on coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My partner and I stopped by this location on the tail end of a road trip, hoping for a quick meal and a clean restroom. Unfortunately, both aspects of our experience left a lot to be desired.
We stood in line for about 25 minutes, watching as the staff prioritized Uber Eats and DoorDash orders while those of us dining in were left waiting. Given the online claims of gluten-free and clean ingredient options, we were willing to endure the wait. But when it was finally our turn, things quickly went downhill.
I asked the employee behind the counter about the corn tortillas, hoping to avoid wheat due to dietary restrictions. I asked, “Are any of your tortillas just corn?” The employee responded, “They aren’t gluten-free, if that’s what you’re asking.” This answer was both vague and unhelpful, especially since I had read conflicting information online. I asked for further clarification: “Is there anything that’s just corn?” The employee simply pointed at the corn topping and said, “That’s all we have that’s just corn.”
At this point, feeling frustrated and unsure about the safety of my order, I moved to the cash register to pay for my partner’s meal while I figured out an alternative. But as I was at the register, two other employees overheard the conversation. One of them approached me with the allergy sheet and clarified that there were in fact hard shell corn tortillas (wheat-free) and proceeded to assist me in ensuring my meal would be safely prepared.
I was grateful for their attention to detail, but I couldn’t help but feel upset by the initial interaction. The first employee’s dismissive attitude and lack of helpfulness were disappointing, and it made me feel like my concerns weren’t taken seriously. To make matters worse, the restroom was not in the cleanest condition, further adding to our negative experience.
Ultimately, while one employee saved the day, the overall lack of customer service and attention to detail made this a visit I won't be repeating.
Dietary restrictions: Do not expect your dietary needs to be taken seriously here.
Atmosphere: 1
Food: 3
Service: 1
New guy didn't know what to do:/ still good food but give me Chipotle portion sizes, not Moe's portion sizes.
Food is never ready on time, under staffed
Atmosphere: 1
Food: 2
Service: 1
I ordered a burrito, it was so overly stuffed, poorly put together, and COVERED in quac that I couldn't pick it up!!! I ended up eating my burrito with a fork. Chips were not fresh and indeed tasted stale. If I wanted a salad I would have ordered one. The food station behind the counter was a MESS. The drink/refresher area was gross too and the non-soda options were low/needed refilled. Almost all trashes were entirely FULL or overflowing.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chips
I had a terrible experience at this Chipotle location. I ordered a Sofritas bowl, and right from the start, the food was disappointing. It had a soggy, almost soupy texture, but I still ate it because I was hungry and due to religious reasons options are very limited because I cannot consume meats. About halfway through, I noticed a piece of gray and black hair in my food!! It completely grossed me out and ruined my meal!! I brought it to the staff’s attention, and while they did refund my money, that’s not the main issue. The thought of eating food with hair in it left me feeling nauseous for the rest of the day, and later, I even had bad diarrhea!! This whole experience really bothered me and made me question the cleanliness of this location. Between the unappetizing food and this incident, I won’t be coming back anytime soon.
🤮🤮
Atmosphere: 5
Food: 1
Service: 5
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