Absolutely rude customer service!Will never return to Dunkin. I am prompted to write this bc it’s been several times the same rude customer service. It is totally understandable to be short staffed, it’s understandable to wait. It’s understandable that things don’t go as planned but to be rude to customers. It’s kind of unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Dayna Fausnaught
Kid-friendliness: I went to Dunkin just to get a quick bite for work and didn't have enough to pay for my meal. The boy at the cash register disrespectfully laughed in my face the entire time as I tried to explain I only wanted one item. I never got refunded or treated with good service. After going there for over a year, I will not return after that kind of treatment.
Service: 1
Recommended dishes: Donuts
Alyssa Burgos
Come here everyday never have been charged for water, which will make sense since I spend a substantial amount of money at your facility a week as mall employee. Most days they are friendly and kind today however they refused to give me a water and charge me one. I will be buying my every day coffee elsewhere, what weighs more your 25 cents water or the coffee and breakfast I buy daily ?
Atmosphere: 1
Food: 4
Service: 2
A.J MIC
Ordered in the APP for pickup , large iced pumpkin latte and a pumpkin donut , it was clean sanitary ,no Wi-Fi detected in mall .it is wheelchair Accesible with accesible parking , has high chairs for the little ones and the entire food court to select a seat to eat and people watch ( admit it we all do it ) . I opted for Dunkin because Pampered palate didn’t have Crème brûlée coffee today .Parking: If you got out the disabled access doors ,your in the parking lot , front is turn cut and the entire front row off to the right is wheelchair accessible .Wheelchair accessibility: Farthest left doors of food court entrance have push button door openers for disabled access .
Atmosphere: 4
Food: 4
Service: 4
vince bardo
I understand everyone is still in learning mode but it’s like the managers have not been trained themselves. No one has people skills. The coffee and donuts are very good.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Donuts
Rick Schwab
The staff is extremely friendly and nice and the coffee is delicious as always. However the food all taste like plastic. It’s not just this Dunkin tho it’s all of them the food is terrible it all taste plasticy
Nicole D'Abo
A fun, little pitstop when you're entering or leaving the mall.. Always friendly faces behind the counter.. Great service. The drinks are yummy and the donuts aren't bad at all.. Love their avocado toast!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Bacon Egg and Cheese, Wake
Heather Martin
Just got a caramel chocolate cold brew, had to send it back because it was incorrect. Then i took two sips and threw it away.I've had it at other locations and liked it.What a waste of $5. That's why I go to Starbucks more, no matter which one you go to it taste the same.
Gracieuse Charles
The cashier was very friendly ,? and of course the donuts were fresh and delicious
Would love to give a better review but for some reason they won't take cash.
Penny Beebe
Love it when we get it.Takeout: Yes
Jim M.
Possibly the worse cup of coffee ever and i am in my 60's! Ordered a decaf black, regular cream and sugar and an iced coffee with french vanilla-. $7.18The decaf and regular were burnt and very acidic, the iced had french vanilla and cream and sugar so one step away from diabetic shock. O for 3 on this order. First time snd last at this location.
Absolutely rude customer service!Will never return to Dunkin. I am prompted to write this bc it’s been several times the same rude customer service. It is totally understandable to be short staffed, it’s understandable to wait. It’s understandable that things don’t go as planned but to be rude to customers. It’s kind of unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: I went to Dunkin just to get a quick bite for work and didn't have enough to pay for my meal. The boy at the cash register disrespectfully laughed in my face the entire time as I tried to explain I only wanted one item. I never got refunded or treated with good service. After going there for over a year, I will not return after that kind of treatment.
Service: 1
Recommended dishes: Donuts
Come here everyday never have been charged for water, which will make sense since I spend a substantial amount of money at your facility a week as mall employee. Most days they are friendly and kind today however they refused to give me a water and charge me one. I will be buying my every day coffee elsewhere, what weighs more your 25 cents water or the coffee and breakfast I buy daily ?
Atmosphere: 1
Food: 4
Service: 2
Ordered in the APP for pickup , large iced pumpkin latte and a pumpkin donut , it was clean sanitary ,no Wi-Fi detected in mall .it is wheelchair Accesible with accesible parking , has high chairs for the little ones and the entire food court to select a seat to eat and people watch ( admit it we all do it ) . I opted for Dunkin because Pampered palate didn’t have Crème brûlée coffee today .Parking: If you got out the disabled access doors ,your in the parking lot , front is turn cut and the entire front row off to the right is wheelchair accessible .Wheelchair accessibility: Farthest left doors of food court entrance have push button door openers for disabled access .
Atmosphere: 4
Food: 4
Service: 4
I understand everyone is still in learning mode but it’s like the managers have not been trained themselves. No one has people skills. The coffee and donuts are very good.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Donuts
The staff is extremely friendly and nice and the coffee is delicious as always. However the food all taste like plastic. It’s not just this Dunkin tho it’s all of them the food is terrible it all taste plasticy
A fun, little pitstop when you're entering or leaving the mall.. Always friendly faces behind the counter.. Great service. The drinks are yummy and the donuts aren't bad at all.. Love their avocado toast!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Bacon Egg and Cheese, Wake
Just got a caramel chocolate cold brew, had to send it back because it was incorrect. Then i took two sips and threw it away.I've had it at other locations and liked it.What a waste of $5. That's why I go to Starbucks more, no matter which one you go to it taste the same.
The cashier was very friendly ,? and of course the donuts were fresh and delicious
Food: 5
Service: 5
Always delicious. My favorite coffee stop ❤️?
Restaurantji Recommends
Would love to give a better review but for some reason they won't take cash.
Love it when we get it.Takeout: Yes
Possibly the worse cup of coffee ever and i am in my 60's! Ordered a decaf black, regular cream and sugar and an iced coffee with french vanilla-. $7.18The decaf and regular were burnt and very acidic, the iced had french vanilla and cream and sugar so one step away from diabetic shock. O for 3 on this order. First time snd last at this location.
Have to wait forever every time.
Love it when we get it.