Five Guys
1940 Rotunda Dr, Erie
(814) 864-1189
Recent Reviews
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Great food and friendly manager.
Atmosphere: 5
Food: 5
Service: 5
Food was great and I appreciated the free peanuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers and Fries
Went here and was absolutely blown away. The burger I got was something out of this world and the milkshakes are better that anything I have ever tasted. Would highly recommend it to somebody looking to have a great experience.
Atmosphere: 5
Food: 5
Service: 5
The food is great, and the employees are friendly and efficient. It's not cheap; a burger, fries, and coke will set you back the better part of $20. But it's a double burger, and they give you more fries than you can eat in a week.
Food: 5
Service: 5
The patty melt was delicious!
Atmosphere: 5
Food: 5
Service: 5
Food was okay but was overpriced a bit
Atmosphere: 3
Food: 3
Service: 4
Absolutely BLOWN AWAY by the incredible experience I had with Five Guys—this review comes straight from the heart!
The food? Out of this world. Classic Five Guys excellence: juicy, flavorful burgers, crispy fries made just right, and everything served hot, fresh, and fast. The atmosphere was full of joy—the staff were not only efficient but genuinely happy to be there, creating such a welcoming and uplifting vibe that I haven’t seen or felt in a fast food restaurant in such a long time. You could feel the good energy the second you walked in.
But what truly sets this experience apart happened after I left. I was traveling through Pennsylvania and accidentally left my purse at the restaurant. I didn’t even realize until I was back home in Canada. I panicked, expecting the worst—but then came the angelic manager - Jill - at that Five Guys location.
She not only found my purse and reached out, but went so far as to personally package and ship it to me internationally — completely free of charge, insisting to pay for it herself!!! And that’s not all —she EVEN included a Five Guys gift card in the package, just to turn a stressful situation into something truly uplifting!
When the package took longer than expected in the mail, she didn’t just shrug it off—she followed up with genuine concern, checked in with the postal office herself, and made sure I was kept in the loop every step of the way. Talk about going above and beyond!!
In a world where customer service is often rushed or impersonal, this Five Guys team (and that phenomenal manager) showed what true care, integrity, and kindness look like. I’ve NEVER felt SO valued as a customer. My husband and I will be telling everyone of this truly amazing experience at the Peach St. Five Guys’ for years to come — and you can bet we’ll be back again and again!
This Five Guys deserves much more than just Five stars. Thank you for everything!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries, Five Guys Style, Burger, Burgers and Fries, Bacon Burger, Grilled Cheese, Their Cheeseburger
Food was great. Portions were huge. Employees were friendly and efficient. Nothing but respect here.
Food: 5
Service: 5
Amazing food all the way around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries, Five Guys Style, Burger, Burgers and Fries, Bacon Burger, Grilled Cheese, Their Cheeseburger, blt
Its everything when you have a craving
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers and Fries
Restaurantji Recommends
It's OK
Parking: I liked it there.
Atmosphere: 5
Food: 5
Service: 5
5 guys is always good. The food is consistent and delicious no matter which store you visit.
Kid-friendliness: Definitely kid friendly!
Atmosphere: 3
Food: 5
Service: 5
Best burgers and fries, hands down
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers and Fries, Burger, Cheeseburger
Well ran and quick service, we will continue to stop when traveling from Indiana to New York and back. Quick and convenient and that’s impressive for all the peanut shells that could be everywhere!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers and Fries
The price was outrageous. 13 for a burger
Atmosphere: 3
Food: 3
Service: 3
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