Drove to the mall, and they closed early. Fun times. Won’t be back. Edited to add there were no signs at the cafe or updates on any pages or websites that stated different hours.
malyna zboyovski
I would like to start by saying there was a young girl working and this is not her fault. She was very sweet and apologetic. This is the second time I have attempted to eat here. Two weeks ago, I came to get an acai bowl, but i was told they did not have any fresh fruit. I then said I was going to get a sandwich, but they were out of what was supposed to go on the sandwich as well... I then went somewhere else to eat. Today we ordered two acai bowls and a sandwich. The only fresh fruit they had was blueberries. My acai itself came out very watery and a white color. The poor girl working was all by herself and you could tell she was overwhelmed. This is unacceptable, and whoever manages this place needs to change it. There is no reason anyone should have to work alone dealing with food. My sandwich came out made wrong, which I do not blame her due to the conditions she was working with. Prior to me ordering, there were three people ahead of me. I waited almost an entire hour for my food and the people ahead of me had waited a long time too. The fact the management will only staff one person is absurd and speaks for itself as to why I see a new employee every time I go. I also see that from other past reviews a lot of people have very similar things to say. This place has a lot of potential if the right people would be put to run it! Truly depressing!
Atmosphere: 2
Food: 2
Service: 5
Alyssa A
No one acknowledges you while standing in line, ever. Customer service is terrible & food is overpriced for what you get.
Atmosphere: 3
Food: 3
Service: 1
Julia Bowersox
I had a great experience today at this location! I was helped by Julia. I ordered an all day breakfast bowl and it was really good. I had a question about the nutrician facts and both she and the manager was so helpful and patient. I really appreciated the kind and prompt service. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Kelly Schweinfurth
We got their fresh smoothie, the Raspberry Blast. It was truly amazing!!!
Atmosphere: 5
Food: 5
Service: 5
marina milinovic
They barely do not deserve a star at all. Food is from can, almost frozen corn...?? Paid almost $19 for salad
Johanna Ghofulpo
There is never anyone there. They always look like they're closed. They also take forever to serve you. They're also rude.
Atmosphere: 1
Food: 1
Service: 1
Isabella
I went there last night on my break. I ordered just half a sandwich and a soup, the worker who took my order was incredibly nice but it took almost all of my break for my food to even come out. By the time it came out, I had less than five minutes to eat. When I picked up the order, I went to eat my soup only to notice it was unevenly heated. The top was incredibly cold and the bottom was just barely room temperature. I’ve been here before and usually never have had a problem but honestly, over 25 minutes for food is insane. This isn’t a sit down restaurant where it should take that long. Not even just that, the girl working was solo, it’s not fair for her either.
Atmosphere: 2
Food: 1
Service: 2
Jim Collensworth
Been here a couple times and the smoothies are mediocre at best. Definitely better options in Erie to get a fresher, more organic tasting smoothie at a similar price. Also, just look at the way this business/owner responds to negative reviews. Lots of excuses, no empathy, and 0 care to change. A clear sign of bad management/ownership. Not surprised other reviews said they saw the owner talking badly to their employees based off the way they responds to customer comments.
M H.
We are in town for a hospital visit and needed some good food . We walk down the street and spotted "Fresh Healthy Cafe", I was excited to check this place out . I ordered the VEG BUDDAH BOWL ( I'm vegan so minus the cheese ) and a coffee boost smoothie, my mate had a Mediterranean wrap and a raspberry smoothie.. We were the only customers in at the time and were reading the menu and making decisions , we were standing at the wrong place at the counter and the silent staff person was standing at the opposite end of the counter, starring into space. I realized we needed to walk over to the silent staff member to place our order. We placed our order, paid and took a seat . After sitting for a few minutes, two new customers came in and ordered smoothies. After a bit of time the quiet staff person said someone's name, no one could hear what she was saying so we all walked up , since we were in first, I thought maybe it was ours , nope, it was for the two other guests . We all walked back to our respective tables and me and my mate waited ....... Waited .....another mumbling of sounds and our food is ready... I opened my box of food and found a smattering of spinach , some quinoa plopped in the corner of the box and some hummus in another corner along with some sliced cucumbers and tomatoes .... THATS ALL FOLKS... the saddest box of fix'ins I've come across . My mate enjoyed his 3inch Mediterranean wrap and smoothie . I also ENJOYED my smoothie....$43 later food was eaten. I was dissatisfied with the service and my dismissal attempt of a salad , but I did eat it ..... this place is not for me and that's a-ok....
The smoothies we ordered were a joke. There was no substance in our smoothies even though we had add ons also. My Acai smoothie tasted like a bottle of juice.
Lori P.
Good smoothie. Missing an ingredient. I was informed, but PB? Pleasant service. I would go back.
Barbra Baker
How dare you charge $9.00 for a raspberry blast smoothie with 0 RASPBERRIES IN IT
Will Cantrell
Multiple times I’ve ordered from them online, only to after-the-fact (10-20 mins later) they say they are unable to take orders and they didn’t know how to turn off the “order online”/Uber option. Just doesn’t seem well run.
Corey R
Paid $10 for a Greek yogurt bowl...the blueberries were moldy AND it was only vanilla flavored yogurt...not Greek. This place has always been shady. Can't afford the actual ingredients so just short change the customer. Don't waste your time.
Drove to the mall, and they closed early. Fun times. Won’t be back. Edited to add there were no signs at the cafe or updates on any pages or websites that stated different hours.
I would like to start by saying there was a young girl working and this is not her fault. She was very sweet and apologetic. This is the second time I have attempted to eat here. Two weeks ago, I came to get an acai bowl, but i was told they did not have any fresh fruit. I then said I was going to get a sandwich, but they were out of what was supposed to go on the sandwich as well... I then went somewhere else to eat. Today we ordered two acai bowls and a sandwich. The only fresh fruit they had was blueberries. My acai itself came out very watery and a white color. The poor girl working was all by herself and you could tell she was overwhelmed. This is unacceptable, and whoever manages this place needs to change it. There is no reason anyone should have to work alone dealing with food. My sandwich came out made wrong, which I do not blame her due to the conditions she was working with. Prior to me ordering, there were three people ahead of me. I waited almost an entire hour for my food and the people ahead of me had waited a long time too. The fact the management will only staff one person is absurd and speaks for itself as to why I see a new employee every time I go. I also see that from other past reviews a lot of people have very similar things to say. This place has a lot of potential if the right people would be put to run it! Truly depressing!
Atmosphere: 2
Food: 2
Service: 5
No one acknowledges you while standing in line, ever. Customer service is terrible & food is overpriced for what you get.
Atmosphere: 3
Food: 3
Service: 1
I had a great experience today at this location! I was helped by Julia. I ordered an all day breakfast bowl and it was really good. I had a question about the nutrician facts and both she and the manager was so helpful and patient. I really appreciated the kind and prompt service. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
We got their fresh smoothie, the Raspberry Blast. It was truly amazing!!!
Atmosphere: 5
Food: 5
Service: 5
They barely do not deserve a star at all. Food is from can, almost frozen corn...?? Paid almost $19 for salad
There is never anyone there. They always look like they're closed. They also take forever to serve you. They're also rude.
Atmosphere: 1
Food: 1
Service: 1
I went there last night on my break. I ordered just half a sandwich and a soup, the worker who took my order was incredibly nice but it took almost all of my break for my food to even come out. By the time it came out, I had less than five minutes to eat. When I picked up the order, I went to eat my soup only to notice it was unevenly heated. The top was incredibly cold and the bottom was just barely room temperature. I’ve been here before and usually never have had a problem but honestly, over 25 minutes for food is insane. This isn’t a sit down restaurant where it should take that long. Not even just that, the girl working was solo, it’s not fair for her either.
Atmosphere: 2
Food: 1
Service: 2
Been here a couple times and the smoothies are mediocre at best. Definitely better options in Erie to get a fresher, more organic tasting smoothie at a similar price. Also, just look at the way this business/owner responds to negative reviews. Lots of excuses, no empathy, and 0 care to change. A clear sign of bad management/ownership. Not surprised other reviews said they saw the owner talking badly to their employees based off the way they responds to customer comments.
We are in town for a hospital visit and needed some good food . We walk down the street and spotted "Fresh Healthy Cafe", I was excited to check this place out . I ordered the VEG BUDDAH BOWL ( I'm vegan so minus the cheese ) and a coffee boost smoothie, my mate had a Mediterranean wrap and a raspberry smoothie.. We were the only customers in at the time and were reading the menu and making decisions , we were standing at the wrong place at the counter and the silent staff person was standing at the opposite end of the counter, starring into space. I realized we needed to walk over to the silent staff member to place our order. We placed our order, paid and took a seat . After sitting for a few minutes, two new customers came in and ordered smoothies. After a bit of time the quiet staff person said someone's name, no one could hear what she was saying so we all walked up , since we were in first, I thought maybe it was ours , nope, it was for the two other guests . We all walked back to our respective tables and me and my mate waited ....... Waited .....another mumbling of sounds and our food is ready... I opened my box of food and found a smattering of spinach , some quinoa plopped in the corner of the box and some hummus in another corner along with some sliced cucumbers and tomatoes .... THATS ALL FOLKS... the saddest box of fix'ins I've come across . My mate enjoyed his 3inch Mediterranean wrap and smoothie . I also ENJOYED my smoothie....$43 later food was eaten. I was dissatisfied with the service and my dismissal attempt of a salad , but I did eat it ..... this place is not for me and that's a-ok....
Restaurantji Recommends
The smoothies we ordered were a joke. There was no substance in our smoothies even though we had add ons also. My Acai smoothie tasted like a bottle of juice.
Good smoothie. Missing an ingredient. I was informed, but PB? Pleasant service. I would go back.
How dare you charge $9.00 for a raspberry blast smoothie with 0 RASPBERRIES IN IT
Multiple times I’ve ordered from them online, only to after-the-fact (10-20 mins later) they say they are unable to take orders and they didn’t know how to turn off the “order online”/Uber option. Just doesn’t seem well run.
Paid $10 for a Greek yogurt bowl...the blueberries were moldy AND it was only vanilla flavored yogurt...not Greek. This place has always been shady. Can't afford the actual ingredients so just short change the customer. Don't waste your time.