Always SO impressed with this bakery!I gave no direction for this cake, except to have it match the topper I brought in. They knocked it out of the park! Prices are so reasonable, too. Have ordered cakes in the past and they’re always so beautiful AND delicious!
Food: 5
Service: 5
Amy Swift Bement
I know employees are hard to come by right now…..but maybe the bakery isn’t the best place for the person who wrote on our cake? Disappointing.
Linda Cuneo Gehrlein
I have been shopping at Giant Eagle since I moved back to Erie 5 year ago. As of yesterday I will no longer be a customer. My husband went to your store to pick up a few items and forgot a BAG. He is 75 years old and your good employees would not even put the 5 items in the cart for him, they just stood there. This is unacceptable and not customer friendly..SHAME ON YOU GIANT EAGLE. I hope this is worth it to you to lose customers. I’m not the only one who feels this way. I know other customers that have stopped shopping your store because of the customer service. At least Wegmans employees are friendly and courteous. You all need to be trained on customer service. VERY POOR CUSTOMER SERVICE Giant Eagle on Interchange Road
Linda Cuneo Gehrlein
I have been shopping at Giant Eagle since I moved back to Erie 5 year ago. As of yesterday I will no longer be a customer. My husband went to your store to pick up a few items and forgot a BAG. He is 75 years old and your good employees would not even put the 5 items in the cart for him, they just stood there. This is unacceptable and not customer friendly..SHAME ON YOU GIANT EAGLE. I hope this is worth it to you to lose customers. I’m not the only one who feels this way. I know other customers that have stopped shopping your store because of the customer service.
At least Wegmans employees are friendly and courteous. You all need to be trained on customer service.
VERY POOR CUSTOMER SERVICE
Giant Eagle on Interchange Road
Lucinda Carr
We pay enough for groceries so now on top of that we have to BUY our bags...nope..sorry, not doing that.
David Jay Anderson
Front end manager needs to go back for lessons on customer service. She is very rude and intimidates her cashiers. I am taking my business to 12th street. Oh yeah I don’t need reminded an HOUR before you close to get my final purchase.
David Jay Anderson
Front end manager needs to go back for lessons on customer service. She is very rude and intimidates her cashiers. I am taking my business to 12th street. Oh yeah I don’t need reminded an HOUR before you close to get my final purchase.
Angie Krahe Stout
This is by far the best bakery experience I have had in Erie anywhere. I could not be more grateful and appreciative of the kind and creative staff that prepared a wonderful cake for my son’s birthday. Not only does the cake taste delicious but the imaginative minds of the bakery staff deserve kudos. This isn’t the first time. Consistently and time and time again they spend time with me and offer suggestions and they always assure my order exceeds any expectation. Thank you Interchange Rd (Erie) Giant Eagle bakery staff. Your work is much appreciated and your team is outstanding.
Marlena Mook
may switch back to cvs pharmacy after today I come in to pick up my prescription refill and they don't have it even though I called yesterday and was told by the automated system it would be ready not impressed
Tonight, after working over a 12 hour day, I grabbed my daughter and ran to giant eagle for formula and groceries for my family. We got there at 8:40pm, and the store closed at 9. I get through 90% of the isles in that 20 minutes until I hear for everyone to check out because the store is closing. So I go to finish the aisle I'm in since I was towards the far end anyways, when a man, who I later found out was Nick Keifer, rudely yells from the opposite end of the aisle that t
Garrett Lindahl
In spite of the run on supermarkets during the Coronavirus outbreak, items are available and the staff is helpful!
Anna Therese
I was at this giant eagle around lunchtime today and witnessed a worker bump into a shelf with her cart which knocked over a bunch of rotisserie chicken containers and she bent down, picked them up, and placed them right back on the shelf. I went up to 2 other workers asking if they would throw those containers out..and they looked at each other, laughed, said "we'll take care of it" and walked away. I stayed around another 10 minutes or so and still nothing was done with the lids. Not only am I disgusted by the fact that this occurred and will never be eating here again, but I am also shocked about how rude and dismissive the workers were.
Always SO impressed with this bakery!I gave no direction for this cake, except to have it match the topper I brought in. They knocked it out of the park! Prices are so reasonable, too. Have ordered cakes in the past and they’re always so beautiful AND delicious!
Food: 5
Service: 5
I know employees are hard to come by right now…..but maybe the bakery isn’t the best place for the person who wrote on our cake? Disappointing.
I have been shopping at Giant Eagle since I moved back to Erie 5 year ago. As of yesterday I will no longer be a customer. My husband went to your store to pick up a few items and forgot a BAG. He is 75 years old and your good employees would not even put the 5 items in the cart for him, they just stood there. This is unacceptable and not customer friendly..SHAME ON YOU GIANT EAGLE. I hope this is worth it to you to lose customers. I’m not the only one who feels this way. I know other customers that have stopped shopping your store because of the customer service. At least Wegmans employees are friendly and courteous. You all need to be trained on customer service. VERY POOR CUSTOMER SERVICE Giant Eagle on Interchange Road
I have been shopping at Giant Eagle since I moved back to Erie 5 year ago. As of yesterday I will no longer be a customer. My husband went to your store to pick up a few items and forgot a BAG. He is 75 years old and your good employees would not even put the 5 items in the cart for him, they just stood there. This is unacceptable and not customer friendly..SHAME ON YOU GIANT EAGLE. I hope this is worth it to you to lose customers. I’m not the only one who feels this way. I know other customers that have stopped shopping your store because of the customer service. At least Wegmans employees are friendly and courteous. You all need to be trained on customer service. VERY POOR CUSTOMER SERVICE Giant Eagle on Interchange Road
We pay enough for groceries so now on top of that we have to BUY our bags...nope..sorry, not doing that.
Front end manager needs to go back for lessons on customer service. She is very rude and intimidates her cashiers. I am taking my business to 12th street. Oh yeah I don’t need reminded an HOUR before you close to get my final purchase.
Front end manager needs to go back for lessons on customer service. She is very rude and intimidates her cashiers. I am taking my business to 12th street. Oh yeah I don’t need reminded an HOUR before you close to get my final purchase.
This is by far the best bakery experience I have had in Erie anywhere. I could not be more grateful and appreciative of the kind and creative staff that prepared a wonderful cake for my son’s birthday. Not only does the cake taste delicious but the imaginative minds of the bakery staff deserve kudos. This isn’t the first time. Consistently and time and time again they spend time with me and offer suggestions and they always assure my order exceeds any expectation. Thank you Interchange Rd (Erie) Giant Eagle bakery staff. Your work is much appreciated and your team is outstanding.
may switch back to cvs pharmacy after today I come in to pick up my prescription refill and they don't have it even though I called yesterday and was told by the automated system it would be ready not impressed
y'all are disrespectful ASF
Restaurantji Recommends
Tonight, after working over a 12 hour day, I grabbed my daughter and ran to giant eagle for formula and groceries for my family. We got there at 8:40pm, and the store closed at 9. I get through 90% of the isles in that 20 minutes until I hear for everyone to check out because the store is closing. So I go to finish the aisle I'm in since I was towards the far end anyways, when a man, who I later found out was Nick Keifer, rudely yells from the opposite end of the aisle that t
In spite of the run on supermarkets during the Coronavirus outbreak, items are available and the staff is helpful!
I was at this giant eagle around lunchtime today and witnessed a worker bump into a shelf with her cart which knocked over a bunch of rotisserie chicken containers and she bent down, picked them up, and placed them right back on the shelf. I went up to 2 other workers asking if they would throw those containers out..and they looked at each other, laughed, said "we'll take care of it" and walked away. I stayed around another 10 minutes or so and still nothing was done with the lids. Not only am I disgusted by the fact that this occurred and will never be eating here again, but I am also shocked about how rude and dismissive the workers were.
Always fresh...a little pricey
Really awesome bakery!
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