Absolutely miserable staff. These boys didn't acknowledge us, took forever for them to take our order. By the way, there was nobody else in there. Ordered 2 GIANT subs and 2 large drinks. Had to ask for our cups. Kid couldn't wait to go in the back room. The entire time we were there the 3 of them were nowhere to be seen, even as orders were coming over the machine for take out. As for the subs, pretty skimpy. Hardly any cheese or peppers and onions. Don't know if I'll go back. Whoever has this franchise you might want to give your staff a refresher course on customer service. For 33.00 plus dollars, we should have gone across the street to Applebee's or next door for Chinese food.
Atmosphere: 1
Food: 3
Service: 1
Royal Johnson
I am very disappointed my chicken mushroom philly..sandwich was bearly edible the bread was soggy literally wet. Second time nice kids but sandwich was terrible I wasted my money.
Atmosphere: 5
Food: 1
Service: 5
Rose Milazzo
Always great
Atmosphere: 5
Food: 5
Service: 5
Kim Koch
I have been a subway customer for many years but I absolutely love the #9 sub from jersey mikes! It tastes so good and fresh! My orders are always hot and ready when I get there and the service has always been friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Teddie Dombrowski
Pretty good! Nice staff, good location, a little pricey. The bathrooms were nice and clean! One star off only because I wasn’t a big fan of their tuna, but you play a dangerous game getting tuna so it’s more my fault than anything.
Atmosphere: 5
Food: 4
Service: 5
Ernes Tatarevic
Asked the guy who took my order twice for mayo since he didn’t hear me the first time and asked the kid who grilled my sub for mayo and still didn’t get mayo lol I’ll pass on this place
Atmosphere: 2
Food: 3
Service: 1
Owen
Wrong sub, little to no oil. Smashed bread when cut. Sub i had was good though
Atmosphere: 5
Food: 3
Service: 4
Ch Page
6/14/2025 6:35pm:
I paid for and ordered a mike's famous philly bowl and received less than a half sub after paying for extra meat & extra cheese. When I called the manager was ignorant and argued with me that it was made the right way after checking with the person that supposedly made it. I told her I have a photo of the unopened container to prove it and only offered to remake it. I was not driving out again due to their ignorant and behavior. Had she been more professional, basically calling me a liar, it would have turned out much different. If it had been the same way as previously ordered, it wouldn't need re-make or even taking responsibility. When I thanked her for basically doing nothing she very condescendingly said thank you. I don't appreciate the attitude as I was not mean nor ignorant toward and advised I would complain to the corporate offices for her behavior and never return to jersey mikes again. This is just to let people know to stay away from the East side location as the customer is always wrong.
Atmosphere: 1
Food: 1
Service: 1
Flo Thompson
Harborcreek jersey Mike's is no where near as good as Pittsburgh ave. Location. My sandwich was soggy with grease, the rolls forgot the rosemary. The girl at the counter was rude. This is the second time we have tried this location, next time we will travel the extra distance to get good sandwiches.
Food: 1
Service: 1
Fred Gee
If you're open till 9pm why did you refuse to take my online orders at 8:30 pm ?because of that I went to Domino's
Need to take your time when cutting bread cause $11 for less than half of a sub is crazy. Idk why I got the tiny half but everything else is good
Atmosphere: 5
Food: 3
Service: 4
Lindsay Hannon
We love having Jersey Mike’s in Harborcreek! We didn’t have power the other night and needed dinner. Our go to is always Jersey Mike’s. I went in for our pick up order and the staff immediately welcomed me into the store. I had my 1 year old with me and they smiled and engaged with my child while I was picking up my order. Everyone was friendly and welcoming! Our food was also delicious like always! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Erie’s Food Junkie
I’ve had Jersey Mike’s all over the country but placed an order online for our local store and my son picked it up and seriously best SUBS in the chain game I went with and highly recommend the #13 (original Italian ) add the hot pepper relish to turn ur sub up a notch my son went with a Philly which in my opinion you won’t find another “chain” Philly as good meat veggies etc
Atmosphere: 5
Food: 5
Service: 5
Jennifer Jandt
Very pleasant staff who are efficient and accurate. Subs were very tasty and prepared as ordered. Cost is high but that is from the chain, not this store. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Brandon Foerster
Asked for bacon payed for bacon and no bacon asked for ranch a Lil drop here an that's it also didnt have any veggies for our sub its like they don't know how to make subs at all!
Absolutely miserable staff. These boys didn't acknowledge us, took forever for them to take our order. By the way, there was nobody else in there.
Ordered 2 GIANT subs and 2 large drinks.
Had to ask for our cups. Kid couldn't wait to go in the back room. The entire time we were there the 3 of them were nowhere to be seen, even as orders were coming over the machine for take out.
As for the subs, pretty skimpy. Hardly any cheese or peppers and onions.
Don't know if I'll go back. Whoever has this franchise you might want to give your staff a refresher course on customer service. For
33.00 plus dollars, we should have gone across the street to Applebee's or next door for Chinese food.
Atmosphere: 1
Food: 3
Service: 1
I am very disappointed my chicken mushroom philly..sandwich was bearly edible the bread was soggy literally wet. Second time nice kids but sandwich was terrible I wasted my money.
Atmosphere: 5
Food: 1
Service: 5
Always great
Atmosphere: 5
Food: 5
Service: 5
I have been a subway customer for many years but I absolutely love the #9 sub from jersey mikes! It tastes so good and fresh! My orders are always hot and ready when I get there and the service has always been friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Pretty good! Nice staff, good location, a little pricey. The bathrooms were nice and clean! One star off only because I wasn’t a big fan of their tuna, but you play a dangerous game getting tuna so it’s more my fault than anything.
Atmosphere: 5
Food: 4
Service: 5
Asked the guy who took my order twice for mayo since he didn’t hear me the first time and asked the kid who grilled my sub for mayo and still didn’t get mayo lol I’ll pass on this place
Atmosphere: 2
Food: 3
Service: 1
Wrong sub, little to no oil. Smashed bread when cut. Sub i had was good though
Atmosphere: 5
Food: 3
Service: 4
6/14/2025 6:35pm:
I paid for and ordered a mike's famous philly bowl and received less than a half sub after paying for extra meat & extra cheese. When I called the manager was ignorant and argued with me that it was made the right way after checking with the person that supposedly made it. I told her I have a photo of the unopened container to prove it and only offered to remake it. I was not driving out again due to their ignorant and behavior. Had she been more professional, basically calling me a liar, it would have turned out much different.
If it had been the same way as previously ordered, it wouldn't need re-make or even taking responsibility. When I thanked her for basically doing nothing she very condescendingly said thank you. I don't appreciate the attitude as I was not mean nor ignorant toward and advised I would complain to the corporate offices for her behavior and never return to jersey mikes again. This is just to let people know to stay away from the East side location as the customer is always wrong.
Atmosphere: 1
Food: 1
Service: 1
Harborcreek jersey Mike's is no where near as good as Pittsburgh ave. Location. My sandwich was soggy with grease, the rolls forgot the rosemary. The girl at the counter was rude. This is the second time we have tried this location, next time we will travel the extra distance to get good sandwiches.
Food: 1
Service: 1
If you're open till 9pm why did you refuse to take my online orders at 8:30 pm ?because of that I went to Domino's
Restaurantji Recommends
Need to take your time when cutting bread cause $11 for less than half of a sub is crazy. Idk why I got the tiny half but everything else is good
Atmosphere: 5
Food: 3
Service: 4
We love having Jersey Mike’s in Harborcreek! We didn’t have power the other night and needed dinner. Our go to is always Jersey Mike’s. I went in for our pick up order and the staff immediately welcomed me into the store. I had my 1 year old with me and they smiled and engaged with my child while I was picking up my order. Everyone was friendly and welcoming! Our food was also delicious like always! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
I’ve had Jersey Mike’s all over the country but placed an order online for our local store and my son picked it up and seriously best SUBS in the chain game I went with and highly recommend the #13 (original Italian ) add the hot pepper relish to turn ur sub up a notch my son went with a Philly which in my opinion you won’t find another “chain” Philly as good meat veggies etc
Atmosphere: 5
Food: 5
Service: 5
Very pleasant staff who are efficient and accurate. Subs were very tasty and prepared as ordered. Cost is high but that is from the chain, not this store. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Asked for bacon payed for bacon and no bacon asked for ranch a Lil drop here an that's it also didnt have any veggies for our sub its like they don't know how to make subs at all!
Atmosphere: 3
Food: 1
Service: 1
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