The most disgusting KFC I’ve ever seen in my life. Chose not to order food. It looks like nobody has cleaned anything for years. You can physically smell how dirty it is. I cannot believe the health department hasn’t shut this place down yet.
Atmosphere: 1
Food: 1
Service: 1
Erin Spinelli
I was super excited to try the fried pickles on there side menu. But for 3 dollars, I only got 2 fried pickle chips. That is absolutely unacceptable, do better
Rat
We ordered from DoorDash, this specific location. And they were great, food was hot and tastes good, but they didn’t include any utensils. No straws, forks, spoons, but they did leave us napkins. Just very inconvenient,
Jarif Raiyan
This is the worst customer service. Especially, They didn't let me know that Its gonna take long time for the chicken fries. I have waited for a long time, more than 25 minutes. Their behaviour was worst.
The Assistant general manager dont even know how to talk with a customer. I also got the worng food after a long time of waiting. Didn't serve napkins. Worst.
Corporate should take care of it.
Harry Burroughs
It's not like it should be slow service and poor quality.
Atmosphere: 2
Food: 2
Service: 2
Tyler Rose
I will NEVER go back to this location again ! The staff is completely incompetent and rude . Half the time the order is wrong and the other half it takes ages to get your food . Like seriously you all know when dinner rush is and you are not prepared? You are a major national restaurant chain ! And do they care they have customers waiting 20-30 minutes to get their items even after they were told their food was ready ? No! She tells me oh it doesn’t matter if the app tells you your food is ready . Like really ?! Then why have that feature ?! Go to any other location you can people but avoid this place!!!
Atmosphere: 1
Food: 3
Service: 1
L.Arnaldo Ruiz
Just gotta stay away from greasy foods n stop eating meats period ‼️
Atmosphere: 4
Food: 4
Service: 4
Mike Wise
I work outdoor services so I’ve eaten @ (all) of the Erie KFC locations over the last 6 months .. Parade st @ 6:30pm 4/15/25 was totally great service! Tenders, biscuits , butter w/out having to ask.. all hot & fresh, in 5min flat . & chicken prepared right , it mattters 🤌🏼
..Girl working register upfront was very friendly , & you could tell she’s naturally good w/ people. Mgnt material , —or maybe she was? Staff working the food were all on board with eachother, —which alwys makes everything roll better!
Given all factors, Parade scores best .
Only gave 4 ⭐️ ‘s because the windows could be touched up so it’s more of a , clear view 😉
Atmosphere: 4
Food: 5
Service: 5
Carolina Cruising
So I went today to pick up an online order for my son at kfc
These people were so rude and laughing at us
We went through drive thru to pick it up- the last time I went I had sent him inside to pick up the order and they wouldn’t give it to him because he was not me -
 so we went through drive-through this time. They were rude , calling me a liar 🤥 about the last time , and I tried to explain to her that I Am handicapped and showed my handicap placards , she laughed and said “ mam we’re all handicapped “ and slammed the window at me , the employees were all standing behind her, laughing at the situation
Wtf 🤬 who has a right to treat their customers this way ??
I’d leave zero starts if I could. Place is gross. Workers are miserable and suck. We placed a larger order, get home and realize we’re missing some food. Called, no issues okay come in we’ll replace it. Get there, wait 10 mins even though they already messed up our order. Get what was missing and I say hey wanna throw in some tea for the inconvenience? I get the response of “I ain’t got nothing for your inconvenience.” What’s a joke of a place.
Blake Issa
Probably would’ve been good if the fryers were clean, can taste that the oil is old/has been over used. Also don’t receive any sauces(6), and the mashed potatoes bites tastes like old oil & vomit. Is the east side of Erie so honestly not surprised, people really have no work ethic nor care if service or food is up to par.
Atmosphere: 3
Food: 1
Service: 3
Blue Delta
DO NOT COME TO THIS KFC! ((Staff Horrible, Food Questionable))
I spectated My friend a short White Female get Called disrespectful after a Employee Made a offensive Joke and all the Young Women said was I don't like being played with. Only for The Employee To Tell Her "I don't like being played with either, I'm not about to be disrespected in my establishment" then proceeded to Ignore her you young women had to ask her brother to order for her to finally get food, I'm not one to pull the race card but everytime i go in there it's always a Black Employee Being racist to a white customer. It could also not be a race thing but that's how i keep seeing it..Yall need to train your Staff to be more patient and kind cause i wont watch my friend get disrespected like that again she has Severe Social anxiety due to Trauma. WILL NEVER COME TO THIS KFC AGAIN also the Quality SUCKS go to the one on Buffalo road it's better and the staff is more friendly.
Atmosphere: 1
Food: 1
Service: 1
Jim “Bimbo Jimbo” Malloy
H. E. R. P. E. S. That is for life, when you get food you expect nothing less than a virus free meal. But sometimes that’s what you get unfortunately. I can’t put all the blame on Kernel Sanders of course. I’m sure it’s just a coincidence that my “lumpy bumps and blisters” appeared several days after I was here. Let me just say the women I’m usually with are clean. So it is just not acceptable. How it got me I’m unsure, I thought a deep fryer would kill all the germs but I’m not a doctor.
Atmosphere: 1
Food: 2
Service: 1
Matt Shafer
Rude . Walked in sat down went to order online and dude said no order no sitting. Last week it was bad enough food super oily
The most disgusting KFC I’ve ever seen in my life. Chose not to order food. It looks like nobody has cleaned anything for years. You can physically smell how dirty it is. I cannot believe the health department hasn’t shut this place down yet.
Atmosphere: 1
Food: 1
Service: 1
I was super excited to try the fried pickles on there side menu. But for 3 dollars, I only got 2 fried pickle chips. That is absolutely unacceptable, do better
We ordered from DoorDash, this specific location. And they were great, food was hot and tastes good, but they didn’t include any utensils. No straws, forks, spoons, but they did leave us napkins. Just very inconvenient,
This is the worst customer service. Especially, They didn't let me know that Its gonna take long time for the chicken fries. I have waited for a long time, more than 25 minutes. Their behaviour was worst.
The Assistant general manager dont even know how to talk with a customer.
I also got the worng food after a long time of waiting. Didn't serve napkins. Worst.
Corporate should take care of it.
It's not like it should be slow service and poor quality.
Atmosphere: 2
Food: 2
Service: 2
I will NEVER go back to this location again ! The staff is completely incompetent and rude . Half the time the order is wrong and the other half it takes ages to get your food . Like seriously you all know when dinner rush is and you are not prepared? You are a major national restaurant chain ! And do they care they have customers waiting 20-30 minutes to get their items even after they were told their food was ready ? No! She tells me oh it doesn’t matter if the app tells you your food is ready . Like really ?! Then why have that feature ?! Go to any other location you can people but avoid this place!!!
Atmosphere: 1
Food: 3
Service: 1
Just gotta stay away from greasy foods n stop eating meats period ‼️
Atmosphere: 4
Food: 4
Service: 4
I work outdoor services so I’ve eaten @ (all) of the Erie KFC locations over the last 6 months ..
Parade st @ 6:30pm 4/15/25 was totally great service!
Tenders, biscuits , butter w/out having to ask.. all hot & fresh, in 5min flat .
& chicken prepared right , it mattters 🤌🏼
..Girl working register upfront was very friendly , & you could tell she’s naturally good w/ people. Mgnt material , —or maybe she was?
Staff working the food were all on board with eachother, —which alwys makes everything roll better!
Given all factors, Parade scores best .
Only gave 4 ⭐️ ‘s because the windows could be touched up so it’s more of a , clear view 😉
Atmosphere: 4
Food: 5
Service: 5
So I went today to pick up an online order for my son at kfc These people were so rude and laughing at us We went through drive thru to pick it up- the last time I went I had sent him inside to pick up the order and they wouldn’t give it to him because he was not me -  so we went through drive-through this time. They were rude , calling me a liar 🤥 about the last time , and I tried to explain to her that I Am handicapped and showed my handicap placards , she laughed and said “ mam we’re all handicapped “ and slammed the window at me , the employees were all standing behind her, laughing at the situation Wtf 🤬 who has a right to treat their customers this way ??
So nice and happy employees
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’d leave zero starts if I could. Place is gross. Workers are miserable and suck. We placed a larger order, get home and realize we’re missing some food. Called, no issues okay come in we’ll replace it. Get there, wait 10 mins even though they already messed up our order. Get what was missing and I say hey wanna throw in some tea for the inconvenience? I get the response of “I ain’t got nothing for your inconvenience.” What’s a joke of a place.
Probably would’ve been good if the fryers were clean, can taste that the oil is old/has been over used. Also don’t receive any sauces(6), and the mashed potatoes bites tastes like old oil & vomit. Is the east side of Erie so honestly not surprised, people really have no work ethic nor care if service or food is up to par.
Atmosphere: 3
Food: 1
Service: 3
DO NOT COME TO THIS KFC! ((Staff Horrible, Food Questionable))
I spectated My friend a short White Female get Called disrespectful after a Employee Made a offensive Joke and all the Young Women said was I don't like being played with. Only for The Employee To Tell Her "I don't like being played with either, I'm not about to be disrespected in my establishment" then proceeded to Ignore her you young women had to ask her brother to order for her to finally get food, I'm not one to pull the race card but everytime i go in there it's always a Black Employee Being racist to a white customer. It could also not be a race thing but that's how i keep seeing it..Yall need to train your Staff to be more patient and kind cause i wont watch my friend get disrespected like that again she has Severe Social anxiety due to Trauma. WILL NEVER COME TO THIS KFC AGAIN also the Quality SUCKS go to the one on Buffalo road it's better and the staff is more friendly.
Atmosphere: 1
Food: 1
Service: 1
H. E. R. P. E. S.
That is for life, when you get food you expect nothing less than a virus free meal. But sometimes that’s what you get unfortunately. I can’t put all the blame on Kernel Sanders of course. I’m sure it’s just a coincidence that my “lumpy bumps and blisters” appeared several days after I was here. Let me just say the women I’m usually with are clean. So it is just not acceptable. How it got me I’m unsure, I thought a deep fryer would kill all the germs but I’m not a doctor.
Atmosphere: 1
Food: 2
Service: 1
Rude . Walked in sat down went to order online and dude said no order no sitting. Last week it was bad enough food super oily
Atmosphere: 1
Food: 1
Service: 1
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