KFC

2656 W 12th St, Erie
(814) 838-3011

Recent Reviews

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John Dickey

Sat in drive-tru for 22 mins

Atmosphere: 3

Food: 5

Service: 1

Shannon Taylor

2nd shift manager Ashley has terrible customer service skills, just rude and acting like we were an inconvenience to be ordering food. Honestly made me uncomfortable

Atmosphere: 1

Food: 3

Service: 1

lisa weisenbach

Please. Just go to Peach St KFC. This KFC is all around horrible. Rude. 3 out of 3 wrong order. Don’t drive away. Put it in park and check your order so you can get the correct order right away.

Atmosphere: 1

Food: 2

Service: 1

Tony Godzwa

Food is great, as usual. The employees are always yelling at each other.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Kentucky Fried Chicken Bucket from the Early 60s

Emily Kalie

Absolutely trash of a location 3 times in a row they always forget 1-2 items in an order. I was the only customer in the drive thru and they still had to pull me over for my order and they forgot biscuits for the 3 time in a row.

Atmosphere: 1

Food: 4

Service: 1

Dean Allred

Ordered at drive thru. Paid asked to park 33min later still not served. Four people went in and out still don't have food. The car after me still waiting as well. If you don't have the staff don't open the dam restaurant

Atmosphere: 1

Food: 2

Service: 1

Gilbert Wade

Drive Thursday uphold me on a 4 piece but the pieces were real clumpy and not good but 2 out of 4 were eaten. Sides also good .

Atmosphere: 3

Food: 2

Service: 4

Mark McCumber

The lady behind the counter was rude. Never said hi when I walked in n she looked right at me... floors were gross n sticky...

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: 3 Tenders Flavored Meal

Sherri Myers

My chicken was grease, counter person didn't care and dirty

Atmosphere: 3

Food: 3

Service: 3

Dr. Mark McCumber

The lady behind the counter was rude. Never said hi when I walked in n she looked right at me... floors were gross n sticky...

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: 3 Tenders Flavored Meal

King Rayner

I’m gonna be honest this place is very very very hit or miss. I feel this place is hit or miss due to the fact when I go it’s always low staffed. The staff that is there are always very rushed and trying very hard to feel things afloat. Even with that being said they are very nice and try their best to keep a smile. Paying a little more for workers will probably get you a more consistent staff leading to better quality and more consistent food.

Atmosphere: 4

Food: 3

Service: 5

Captured Smile

I’m gonna be honest this place is very very very hit or miss. I feel this place is hit or miss due to the fact when I go it’s always low staffed. The staff that is there are always very rushed and trying very hard to feel things afloat. Even with that being said they are very nice and try their best to keep a smile. Paying a little more for workers will probably get you a more consistent staff leading to better quality and more consistent food.

Atmosphere: 4

Food: 3

Service: 5

Pamela Soliday

Missing biscuits. Every time I go there something is missing. Cashier too busy in the corner taking pills. I tried to call to get it taken care of but 3 times..
No answer.

Atmosphere: 1

Food: 3

Service: 1

Cameron Becker

Ordered a chicken sandwich over the mobile app and had it made plain. The app screwed up and went through as a regular chicken sandwich. The manager made a huge fuss over it and belittled me at the counter. They remade it and still got it wrong. She refused to make the sandwich for me after the second time and gave me smart remarks over the phone saying "maybe you should've came to the store to order instead of using the app". Would not recommend getting your food at this location if this is how they're going to treat customers.

Atmosphere: 3

Food: 3

Service: 1

Roberta Hurrelbrink

Went there on Monday 9/2/24 the place was dirty. Food all over the counter. Bathroom: paper towels and toilet paper on the floor, garbage was over flowing and it stunk. Also went to the counter for butter. All 3 workers went out for a smoke break. Had to go get someone out side to wait on us. Biscuits were not the same and chicken didn’t taste right. Won’t be going back.

Atmosphere: 1

Food: 1

Service: 1

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