Fabulous little restaurant tucked away in the corner. Amanda was or server and she was phenomenal! Appetizers were served nice and hot, glasses never empty. Food was out of this world! We will definitely be going here again.
William Denney
Ordered the same meal as my fiance. Mine came out with no peppers and what looked like and entire onion. I've been to other locations and absolutely enjoyed everything. The service was lacking, had to keep asking someone to get our water box we wanted refills. Also our daughters fries were served ice cold and we couldn't get our waters attention until the meal was almost done so we didn't want to wait to have them replaced we just left them.
Gino Lenzi
Good food. I’ve been sitting here for a little over an hour now. Service is pretty slow, but the food was good.
Matt Wilcko
Wife and I both got the Laredo Steak which is usually great. It was just bad this time. Steak was heavily charred and tough. The buttery flavor you usually get was non-existent. Not sure if it was a new cook or the steak has taken a change for the worse. Service was fine.
Sicilian Girl
It has been awhile since I dined here due to moving out of state but so glad I came back recently. Two of us had very good, very filling and hot meals. Service was great, prices were good and portions were great. We ordered a Philly steak platter and a crunchy shrimp platter (Lent menu) with unlimited fries!! Can't wait to return!
Courtney Farrar
We visited this location this past Saturday for my Mother's birthday. Her fiance, knowing we had a larger group, called Wednesday to make a reservation. Being a family full of customer service workers we know what it's like to be surprised by a larger group. They took the reservation and said they could accommodate us. That Saturday morning they even called to confirm said reservation. When our party had fully arrived we had to wait to be seated. Communication and preparation seemed to be lacking, but again we gave the benefit of the doubt due to it being a Saturday. When we were finally taken to our table for 17 we noticed we were split between 2 tables. Again, not ideal but we were understanding. Two servers were assigned to our group, but the communication between the 2 seemed to be non existent. I had to ask 5 separate times to order a drink. When the server finally came over after my Mom flagged him down he stated he thought I was in the bathroom, I had not left my seat at all, I still tried to be understanding and ordered my beverage. We all ordered drinks and quite a few people ordered appetizers. Eventually all dinner orders were placed as well. This is when it took a sharp turn for the worst. Orders were placed and multiple times the server had to come back to the table to let us know they were out of items. Not blaming this on the server but the BOH should communicate better. 6pm on a Saturday and no baked potatoes to be had. After about 30 minutes food finally started to arrive. But only about a third of our group got their food. Another 30 minutes and some more comes out and 20 minutes later th last of it. Some meals were made correctly and some were wrong. 2 of us got the same exact meal and both looked completely different when it came out to the table. My niece who is vegetarian ordered a salad with no meat and received hers with meat on it. When pointed out she was directed to just 'pick it off'
At this point the situation became frustrating enough we asked to speak to a manager. When the manager came of she seemed offensive from the gate. Understanding of it being a weekend was expressed, but 1 and a half hours to receive our food? When this frustration was brought up to the female blonde manager she looked at my mother and said.....I can't make this up ' What do you expect to happen when you bring a party this large and if I were you I'd just be happy I had my family with me' No I'm sorry, no accountability just we should expect crap service when we bring a large group. I have never been so dissapointed in an establishment.
The only saving grace to this whole experience was the lovely younger blond waitress who was assigned to our group with a middle aged brown haired male server. All the places he slacked in she stepped up and helped to the nest of our ability.
I'm not asking for a handout or anything I just think you should be aware of how your management team speaks to guests. We spent a pretty penny at your establishment to be disregarded and talked to like crap.
Shelly Pius
All was good
Jeff
The server ducked. I had to ask for silverware and the check, and the food was barely above Luke warm. They weren't busy enough to warrant it.
Megan Jell
Ordered food for pick up and received what seemed like day old food soggy and cold.
Jayme Genco
Food was great, extremely understaffed. Felt bad for those working as they tried their best.
Service was absolutely wonderful. The atmosphere was great and I had the garbage burger was very delicious. I would recommend this place to anyone
Kathy Love
Thomas was a wonderful, kind polite Waiter. He was very considerate and professional!
xxvxx
Don’t order takeout or delivery here you’ll show up and wait 20min to an hour after the order has been sitting their system for over 40 minutes.
Groovebot 3000 (Groovebot3000)
I eat here regularly and the customer service is always impeccable: Of course the food is good (fantastic burgers and salads, great hand-breaded chicken strips), but I am always incredibly well accommodated every visit no matter how I order.
Adilet Bolotbekov
I waited 25 minutes for my delivery order, but the staff offered no assistance despite the restaurant not being busy.
Fabulous little restaurant tucked away in the corner. Amanda was or server and she was phenomenal! Appetizers were served nice and hot, glasses never empty. Food was out of this world! We will definitely be going here again.
Ordered the same meal as my fiance. Mine came out with no peppers and what looked like and entire onion. I've been to other locations and absolutely enjoyed everything. The service was lacking, had to keep asking someone to get our water box we wanted refills. Also our daughters fries were served ice cold and we couldn't get our waters attention until the meal was almost done so we didn't want to wait to have them replaced we just left them.
Good food. I’ve been sitting here for a little over an hour now. Service is pretty slow, but the food was good.
Wife and I both got the Laredo Steak which is usually great. It was just bad this time. Steak was heavily charred and tough. The buttery flavor you usually get was non-existent. Not sure if it was a new cook or the steak has taken a change for the worse. Service was fine.
It has been awhile since I dined here due to moving out of state but so glad I came back recently. Two of us had very good, very filling and hot meals. Service was great, prices were good and portions were great. We ordered a Philly steak platter and a crunchy shrimp platter (Lent menu) with unlimited fries!! Can't wait to return!
We visited this location this past Saturday for my Mother's birthday. Her fiance, knowing we had a larger group, called Wednesday to make a reservation. Being a family full of customer service workers we know what it's like to be surprised by a larger group. They took the reservation and said they could accommodate us. That Saturday morning they even called to confirm said reservation. When our party had fully arrived we had to wait to be seated. Communication and preparation seemed to be lacking, but again we gave the benefit of the doubt due to it being a Saturday. When we were finally taken to our table for 17 we noticed we were split between 2 tables. Again, not ideal but we were understanding. Two servers were assigned to our group, but the communication between the 2 seemed to be non existent. I had to ask 5 separate times to order a drink. When the server finally came over after my Mom flagged him down he stated he thought I was in the bathroom, I had not left my seat at all, I still tried to be understanding and ordered my beverage. We all ordered drinks and quite a few people ordered appetizers. Eventually all dinner orders were placed as well. This is when it took a sharp turn for the worst. Orders were placed and multiple times the server had to come back to the table to let us know they were out of items. Not blaming this on the server but the BOH should communicate better. 6pm on a Saturday and no baked potatoes to be had. After about 30 minutes food finally started to arrive. But only about a third of our group got their food. Another 30 minutes and some more comes out and 20 minutes later th last of it.
Some meals were made correctly and some were wrong. 2 of us got the same exact meal and both looked completely different when it came out to the table. My niece who is vegetarian ordered a salad with no meat and received hers with meat on it. When pointed out she was directed to just 'pick it off'
At this point the situation became frustrating enough we asked to speak to a manager. When the manager came of she seemed offensive from the gate. Understanding of it being a weekend was expressed, but 1 and a half hours to receive our food? When this frustration was brought up to the female blonde manager she looked at my mother and said.....I can't make this up ' What do you expect to happen when you bring a party this large and if I were you I'd just be happy I had my family with me' No I'm sorry, no accountability just we should expect crap service when we bring a large group. I have never been so dissapointed in an establishment.
The only saving grace to this whole experience was the lovely younger blond waitress who was assigned to our group with a middle aged brown haired male server. All the places he slacked in she stepped up and helped to the nest of our ability.
I'm not asking for a handout or anything I just think you should be aware of how your management team speaks to guests. We spent a pretty penny at your establishment to be disregarded and talked to like crap.
All was good
The server ducked. I had to ask for silverware and the check, and the food was barely above Luke warm. They weren't busy enough to warrant it.
Ordered food for pick up and received what seemed like day old food soggy and cold.
Food was great, extremely understaffed. Felt bad for those working as they tried their best.
Restaurantji Recommends
Service was absolutely wonderful. The atmosphere was great and I had the garbage burger was very delicious. I would recommend this place to anyone
Thomas was a wonderful, kind polite Waiter. He was very considerate and professional!
Don’t order takeout or delivery here you’ll show up and wait 20min to an hour after the order has been sitting their system for over 40 minutes.
I eat here regularly and the customer service is always impeccable: Of course the food is good (fantastic burgers and salads, great hand-breaded chicken strips), but I am always incredibly well accommodated every visit no matter how I order.
I waited 25 minutes for my delivery order, but the staff offered no assistance despite the restaurant not being busy.
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