Papa Johns Pizza

1713 E 38th St, Erie
(814) 824-8282

Recent Reviews

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Jennifer Jones

The food is seldom exactly as ordered. I always ask for extra sauce and many times there is almost no sauce on most of the pizza. Also, they only give you a 1 ounce cup if you ask for sauce on the side and they never fill it all the way. But they still charge the same price as when they gave the sauce in 2 ounce cups.

Atmosphere: 4

Food: 3

Service: 4

Christopher Harvey

💛🙃👍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoncinis

Angela R

Ordered online.
Philly cheesesteak pizza is yummy.
We always get the family deal when ordering.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Create Your Own Pizza

Devin Fry

Showed up late so I didn’t get my food and also left it at the wrong address. By the time I got to it someone picked it up or threw it away. So thank DoorDash for your 1 star

Atmosphere: 1

Food: 1

Service: 1

Shelly Wassell

Took over an hour and half to get our food . Still haven’t received it . I called and the “ manager “ answered and said we clocked out delivery driver out and she’s just now getting your pizza . I asked how are you gonna make it right . He hung up on me .

Service: 1

Nathaniel Ives

Ordered through door dash, got a stuffed crust pizza and the crust and some of the pizza had uncooked dough. I called them and they said they would send a new pizza to me. I then called 2 hours later and the person that answered said they didn't send me a new one because its door dashes problem. Door-dash didn't undercook the food. Thanks for ruining my dinner. Don't say you’re going to fix the problem and then ignore it like incompetent employees!!!!!!! So if you want uncooked pizza this is the place to get it.

Atmosphere: 1

Food: 1

Service: 1

Deewho5

The first time here the food was ok. The second time I walked in and watch this lady touched someone's chicken without gloves on & put it in the oven. Came over and touched my money without washing her hands. I WILL NOT BE RETURNING and my food was dry.

zach knox

Never again order online and takes extra 30 mins to get to me pizza always cold gotta reheat it. Phone never works no one answers or they just lie to you to try and make you happy nothing is solved.i will happily just take my money to little cears or dominos you used to be the best now I'd rather just take crappy pizza over cold pizza

Eric Duda

Waited at the counter and was never aknowledged. Had to ask for my pickup order. Very poor customer service. Pizzas were poorly put together.

Dietary restrictions: They offer Gluten free crust but have a disclaimer that it's not suitable for celiacs?

Atmosphere: 1

Food: 2

Service: 1

Jeonna

Sonia was my delivery Driver! And she was very Kind!

Atmosphere: 5

Recommended dishes: Pepperoni Pizza

Mike H B

You can only order online..cannot order from that actual restaurant..call center in India takes your pizza order...get with it papa johns..will go to local mom and pop shops...support your local businesses

Atmosphere: 1

Food: 1

Service: 1

Ch Page

Finally a great NY style pizza in Erie area. This location also makes really good wings that are competitive in price & quality with (2) other pizzerias close by.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Unsauced Roasted Wings, Pepperoni Pizza

Great Truccker

I ordered pizza the manager lied to me they never delivered my pizza I was customer, for long time papa John’s now is a joke

Atmosphere: 1

Service: 1

Beth-Ann B

Very friendly staff. I made it just in time for their 11:30pm close time.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffalo Wings

Beth-Ann “BEE” B

Very friendly staff. I made it just in time for their 11:30pm close time.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffalo Wings

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