Incredibly inconsistent.!!! The “barista touch” is a joke! Coffee is good then next 8 visits is made lazily (for their almost $20/hr). Because they all make it different… whether I’m in Seattle or PA, I expect my coffee to be made correctly and taste correct! Not like water!! They are never busy anymore and that’s for a reason! Starbucks really went downhill ! Negative stars!
Atmosphere: 1
Food: 1
Service: 1
jeff gill
25 minute wait for an online drive thru pick up order, and when we got the order, 1 of the 3 items was wrong. The manager said that's why he doesn't do drive thru orders.
Eden Coletta
It seems that the staff are overworked and need more help.
Atmosphere: 1
Service: 5
Tracy S
The employee named Jacob that I usually get in the AM is so friendly every time I get my order! I hope he gets a raise or something!! Thanks for being so upbeat and nice!
Katie Tryon
My mother-in-law lives close to this location, so when we’re in Erie, we’re unfortunately closest to this Starbucks. I have worked from here and gone through the drive-thru more than a dozen times. While you (mostly) get friendly service, the quality control is absolutely abysmal. The guy behind the counter actually tried to convince my husband on Saturday that every other Starbucks makes a white mocha wrong and they make it correctly. Have you read the reviews???? This place couldn’t make a correct drink if they tried. Not surprised that the owner keeps responding with a canned response of “please share your feedback and we’ll re-make your order “. I don’t want you to re-make my order every single time. I want the coffee I pay for to taste like the Starbucks standard. Go to the Peach St. location instead; higher tech ordering screen so you know when your order is being worked on.
Also, when I have worked from here, all you hear is drama from behind the counter; who didn’t show up to work that day, who is late, etc. please save the drama for your private lunch break talks.
How is this location not closed yet???
Atmosphere: 1
Food: 1
Service: 1
Dean Kirby
We just had Chai tea and a coffee and while the staff is always busy, they were helpful and friendly.
Atmosphere: 5
Food: 4
Service: 5
Tyler Rogers
Solid Starbucks!
Atmosphere: 4
Food: 4
Service: 5
doug guntrum
Better than west 12th and pittsburgh location
Atmosphere: 3
Food: 4
Service: 4
Savonna Reynaud
I had to call here about another location because it was proving difficult to manage and I spoke with the most helpful store supervisor she was very kind and this location always does a great job!
Atmosphere: 5
Food: 5
Service: 5
Erie reviews
I had to call here about another location because it was proving difficult to manage and I spoke with the most helpful store supervisor she was very kind and this location always does a great job!
Pretty fast and always very pleasant, never say "is that it!!!!"
Atmosphere: 5
Food: 5
Service: 5
Colleen Neidrauer
It's Starbucks, great coffee, fast service.
Atmosphere: 5
Food: 5
Service: 5
Miranda Dudenhoefer
Only filled my large drinks 2/3. Pair for large. Got smalls.
Laurie Wagner
My favorite location in Erie. The service, food and drink are always served with a smile, without a long wait, and my coffee order always tastes so good.
Incredibly inconsistent.!!! The “barista touch” is a joke! Coffee is good then next 8 visits is made lazily (for their almost $20/hr). Because they all make it different… whether I’m in Seattle or PA, I expect my coffee to be made correctly and taste correct! Not like water!! They are never busy anymore and that’s for a reason! Starbucks really went downhill ! Negative stars!
Atmosphere: 1
Food: 1
Service: 1
25 minute wait for an online drive thru pick up order, and when we got the order, 1 of the 3 items was wrong. The manager said that's why he doesn't do drive thru orders.
It seems that the staff are overworked and need more help.
Atmosphere: 1
Service: 5
The employee named Jacob that I usually get in the AM is so friendly every time I get my order! I hope he gets a raise or something!! Thanks for being so upbeat and nice!
My mother-in-law lives close to this location, so when we’re in Erie, we’re unfortunately closest to this Starbucks. I have worked from here and gone through the drive-thru more than a dozen times. While you (mostly) get friendly service, the quality control is absolutely abysmal. The guy behind the counter actually tried to convince my husband on Saturday that every other Starbucks makes a white mocha wrong and they make it correctly. Have you read the reviews???? This place couldn’t make a correct drink if they tried. Not surprised that the owner keeps responding with a canned response of “please share your feedback and we’ll re-make your order “. I don’t want you to re-make my order every single time. I want the coffee I pay for to taste like the Starbucks standard. Go to the Peach St. location instead; higher tech ordering screen so you know when your order is being worked on.
Also, when I have worked from here, all you hear is drama from behind the counter; who didn’t show up to work that day, who is late, etc. please save the drama for your private lunch break talks.
How is this location not closed yet???
Atmosphere: 1
Food: 1
Service: 1
We just had Chai tea and a coffee and while the staff is always busy, they were helpful and friendly.
Atmosphere: 5
Food: 4
Service: 5
Solid Starbucks!
Atmosphere: 4
Food: 4
Service: 5
Better than west 12th and pittsburgh location
Atmosphere: 3
Food: 4
Service: 4
I had to call here about another location because it was proving difficult to manage and I spoke with the most helpful store supervisor she was very kind and this location always does a great job!
Atmosphere: 5
Food: 5
Service: 5
I had to call here about another location because it was proving difficult to manage and I spoke with the most helpful store supervisor she was very kind and this location always does a great job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty fast and always very pleasant, never say "is that it!!!!"
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks, great coffee, fast service.
Atmosphere: 5
Food: 5
Service: 5
Only filled my large drinks 2/3. Pair for large. Got smalls.
My favorite location in Erie. The service, food and drink are always served with a smile, without a long wait, and my coffee order always tastes so good.
Atmosphere: 5
Food: 5
Service: 5
Fast amd friendly service!
Atmosphere: 5
Food: 5
Service: 5
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