I ordered my food to be ready at 1230 and they started making it at 1245 and then decided to tell me it was my problem. Don't waste your money.
Kyle Pawlak
There was some road work going on that created some inconveniences inside the store. The employees handled everything professionally and operated as if it were a normal day.
Atmosphere: 5
Food: 5
Service: 5
Kim Rushin
This subway used to be one of the best subways around for customer service and food quality. But since new ownership took over this is quite possibly the worst subway experience I’ve ever encountered. I made an online order and said it would be ready but they weren’t even close to having it ready. No one was getting served and a line out the door. There was a guy there that waited 15 minutes for an order he placed online an hour ago. It’s not just this time either. The food that I have received from this restaurant has been disgusting. It either has not prepared right, missing ingredients, not toasted when wanted it to be toasted, bacon was not toasted for a blt sub. What a disappointment when this is such a prime spot for a subway location.
Food: 1
Service: 1
Josh Carr
Ordered food for pick up 30 mins in advance. Turned up and they haven’t even started. Proceeded to get my food wrong and then argued that they where right even tho the ticket was different than wht theu where saying. Workers there have no idea Whats going on and so rude
Atmosphere: 1
Food: 1
Service: 1
Kylee Hennessy
We have been coming to this subway forever. But this experience that we just had was absolutely horrible. We ordered our subway online through their mobile app almost 30 minutes in advance. It said the order was ready and when we arrived, they have not even started it. We showed them our phone and they began to start our order, when we received our order, it was completely wrong and when we asked for them to remake it, both of the guys working at the counter, started arguing with us about how the sandwiches were made. When asked to speak to a manager, one of the guys behind the counter started arguing with us again. Never going back to the subway again.
Atmosphere: 1
Food: 1
Service: 1
Bridget Kathleen
Bread was stale and super crumbly, wrong sub and everything inside was soggy. Tried to call to come in for the correct sub and phone was disconnected
Atmosphere: 3
Food: 2
Service: 4
Mary Plonski
Dont honor coupons specials. Staff was very rude about it. Not very clean in prep area
Atmosphere: 2
Service: 1
Joe Skolnik
They don’t have a good system for prioritizing online and in-store customers.
Atmosphere: 1
Food: 3
Service: 2
Lily Anne
Seen something crawling on the bathroom floor, didn’t want to order food after that!
Atmosphere: 1
Food: 1
Service: 1
Sarah
Went in there today, store isn't what it used to be. Very disappointed, you guys should just sell.
I’m normally not the type to do this, but this store is one of the worst subways in the city!! How hard is it to make a sandwich, my daughter can do it better blindfolded, and hopping on 1 foot… and she’s 2 months old. Cmon guys, do better!
Atmosphere: 1
Food: 1
Service: 1
Josiah Kostek
What can I say? A quick trip in and out of Subway. The young lady making my sub was exceptionally quick and kind.
Challenging for a company to be just down the street from a very large competitor, but none the less, quiet and easygoing.
I do hate when I go into cities, and you have to request a key to utilize the restroom.
And, it's not very attractive when the key you carry to the bathroom has a one foot stick of PVC pipe attached to it. Quite inconvenient, and doesn't bode well for the community that utilizes the establishment.
It's terrible that the management feels the need to prevent people from using the bathroom without stating it publicly for everyone in earshot to know. Certainly can't do five stars in atmosphere for that.
Wheelchair accessibility: This ground level establishment will compliment any of our neighbors needing wheelchair access comfortably.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch
megan wells
Food was horrible! Order chicken teriyaki and chicken was completely white!!! Suppose to have sweet sour sauce and Mayo all that on there is very little Mayo! Dry af! Bread hard af! And manager rude asf!!! Will get my service again and will never recommend this place to anyone!
Food: 1
Service: 1
Cherinique Davis
The manager was very rude . They must be paying ppl free sandwiches to write nice reviews about her. Because ain’t no way ! She’s not welcoming at all . Please work on your customer service
Service: 1
Meg Gross
Tried the new #22! Ghost pepper bread with chicken, jalapenos and Sriracha! So, so good! I couldn't feel my face! And staff there were keeping busy. No one sitting around, just working and taking time to converse with customers briefly. Great atmosphere!
I ordered my food to be ready at 1230 and they started making it at 1245 and then decided to tell me it was my problem. Don't waste your money.
There was some road work going on that created some inconveniences inside the store. The employees handled everything professionally and operated as if it were a normal day.
Atmosphere: 5
Food: 5
Service: 5
This subway used to be one of the best subways around for customer service and food quality. But since new ownership took over this is quite possibly the worst subway experience I’ve ever encountered. I made an online order and said it would be ready but they weren’t even close to having it ready. No one was getting served and a line out the door. There was a guy there that waited 15 minutes for an order he placed online an hour ago. It’s not just this time either. The food that I have received from this restaurant has been disgusting. It either has not prepared right, missing ingredients, not toasted when wanted it to be toasted, bacon was not toasted for a blt sub. What a disappointment when this is such a prime spot for a subway location.
Food: 1
Service: 1
Ordered food for pick up 30 mins in advance. Turned up and they haven’t even started. Proceeded to get my food wrong and then argued that they where right even tho the ticket was different than wht theu where saying. Workers there have no idea Whats going on and so rude
Atmosphere: 1
Food: 1
Service: 1
We have been coming to this subway forever. But this experience that we just had was absolutely horrible. We ordered our subway online through their mobile app almost 30 minutes in advance. It said the order was ready and when we arrived, they have not even started it. We showed them our phone and they began to start our order, when we received our order, it was completely wrong and when we asked for them to remake it, both of the guys working at the counter, started arguing with us about how the sandwiches were made. When asked to speak to a manager, one of the guys behind the counter started arguing with us again. Never going back to the subway again.
Atmosphere: 1
Food: 1
Service: 1
Bread was stale and super crumbly, wrong sub and everything inside was soggy. Tried to call to come in for the correct sub and phone was disconnected
Atmosphere: 3
Food: 2
Service: 4
Dont honor coupons specials. Staff was very rude about it. Not very clean in prep area
Atmosphere: 2
Service: 1
They don’t have a good system for prioritizing online and in-store customers.
Atmosphere: 1
Food: 3
Service: 2
Seen something crawling on the bathroom floor, didn’t want to order food after that!
Atmosphere: 1
Food: 1
Service: 1
Went in there today, store isn't what it used to be. Very disappointed, you guys should just sell.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’m normally not the type to do this, but this store is one of the worst subways in the city!! How hard is it to make a sandwich, my daughter can do it better blindfolded, and hopping on 1 foot… and she’s 2 months old. Cmon guys, do better!
Atmosphere: 1
Food: 1
Service: 1
What can I say? A quick trip in and out of Subway. The young lady making my sub was exceptionally quick and kind.
Challenging for a company to be just down the street from a very large competitor, but none the less, quiet and easygoing.
I do hate when I go into cities, and you have to request a key to utilize the restroom.
And, it's not very attractive when the key you carry to the bathroom has a one foot stick of PVC pipe attached to it. Quite inconvenient, and doesn't bode well for the community that utilizes the establishment.
It's terrible that the management feels the need to prevent people from using the bathroom without stating it publicly for everyone in earshot to know. Certainly can't do five stars in atmosphere for that.
Wheelchair accessibility: This ground level establishment will compliment any of our neighbors needing wheelchair access comfortably.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch
Food was horrible! Order chicken teriyaki and chicken was completely white!!! Suppose to have sweet sour sauce and Mayo all that on there is very little Mayo! Dry af! Bread hard af! And manager rude asf!!! Will get my service again and will never recommend this place to anyone!
Food: 1
Service: 1
The manager was very rude . They must be paying ppl free sandwiches to write nice reviews about her. Because ain’t no way ! She’s not welcoming at all . Please work on your customer service
Service: 1
Tried the new #22! Ghost pepper bread with chicken, jalapenos and Sriracha! So, so good! I couldn't feel my face! And staff there were keeping busy. No one sitting around, just working and taking time to converse with customers briefly. Great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
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